[Bug 1884288] Re: [LapBook Pro] Touchpad sometimes does not work when machine is restarted

2020-06-24 Thread You-Sheng Yang
[ 2786.224] (II) config/udev: Adding input device HTIX5288:00 0911:5288 Touchpad (/dev/input/event5) [ 2786.224] (**) HTIX5288:00 0911:5288 Touchpad: Applying InputClass "libinput touchpad catchall" [ 2786.224] (**) HTIX5288:00 0911:5288 Touchpad: Applying InputClass "touchpad catchall" [

[Bug 1884288] Re: [LapBook Pro] Touchpad sometimes does not work when machine is restarted

2020-06-24 Thread Daniel van Vugt
Thanks. If the touchpad is randomly missing from 'evtest' then that sounds like a kernel bug or a hardware fault. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: [LapBook Pro] Touchpad

[Bug 1884288] Re: [LapBook Pro] Touchpad sometimes does not work when machine is restarted

2020-06-24 Thread Ian Hand
I restarted laptop twice without touching touchpad until I get user login screen and worked fine. However, on another reboot, I touched the touchpad several times during the startup screen and it is not working again. I am not sure if this helps in the testing of this. Anyway, it is back to the

[Bug 1884288] Re: [LapBook Pro] Touchpad sometimes does not work when machine is restarted

2020-06-24 Thread Ian Hand
I restarted the laptop again to see if it helps and it is back working. I am not sure if this helps but when I move the touchpad around and pressing the left and right during the startup screen it seems it may help, I am not sure if this is complete nonsense or not. It is now listed in the

[Bug 1884288] Re: [LapBook Pro] Touchpad sometimes does not work when machine is restarted

2020-06-24 Thread Ian Hand
Unfortunately event 3 is not the touchpad, nor is 4, see below: EVENT 3: Input device name: "Intel HID events" Supported events: Event type 0 (EV_SYN) Event type 1 (EV_KEY) Event code 69 (KEY_NUMLOCK) Event code 102 (KEY_HOME) Event code 104 (KEY_PAGEUP) Event code 107

[Bug 1884288] Re: [LapBook Pro] Touchpad sometimes does not work when machine is restarted

2020-06-23 Thread You-Sheng Yang
** Tags added: hwe-touchpad -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1884288 Title: [LapBook Pro] Touchpad sometimes does not work when machine is restarted To manage notifications about

[Bug 1884288] Re: [LapBook Pro] Touchpad sometimes does not work when machine is restarted

2020-06-23 Thread Daniel van Vugt
You need to figure out which is the touchpad, enter that number (I think it's 3 in the above list?) and hit Enter. Then use the touchpad and verify you see lots more information. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1884288] Re: [LapBook Pro] Touchpad sometimes does not work when machine is restarted

2020-06-23 Thread Ian Hand
Please see below results of evtest: No device specified, trying to scan all of /dev/input/event* Available devices: /dev/input/event0: Lid Switch /dev/input/event1: Power Button /dev/input/event2: AT Translated Set 2 keyboard /dev/input/event3: Intel HID events

[Bug 1884288] Re: [LapBook Pro] Touchpad sometimes does not work when machine is restarted

2020-06-22 Thread Daniel van Vugt
Please: 1. sudo apt install evtest 2. sudo evtest and tell us if you see events from the touchpad even when it's not working elsewhere. ** Package changed: xserver-xorg-input-synaptics (Ubuntu) => linux (Ubuntu) -- You received this bug notification because you are a member of Ubuntu

[Bug 1884288] Re: [LapBook Pro] Touchpad sometimes does not work when machine is restarted

2020-06-22 Thread Ian Hand
I removed 'xserver-xorg-input-synaptics' and upon restart touchpad stopped working again, I am now using an external mouse to navigate as touchpad have completely ceased to work. Please see attached journal.txt ** Attachment added: "journal.txt"

[Bug 1884288] Re: [LapBook Pro] Touchpad sometimes does not work when machine is restarted

2020-06-21 Thread Daniel van Vugt
Please uninstall 'xserver-xorg-input-synaptics' and then tell us if the problem still happens. If it does then please also: 1. Reboot 2. Run: journalctl -b0 > journal.txt and attach the resulting text file here. ** Summary changed: - Touchpad sometimes does not work when machine is