The only way to get sound back is to : remove power. turn off laptop
Wait a few minutes until sound card is totally off and resets itself to its
standard state
And boot laptop again
Something in the kernel is putting the intel sound card in a state that
prevents it from working again on next
Problem is still there on latest kernel
Today booted twice the PC : 2 reboots.
Aldo tried turn off then on
Syslog fills every second with the soundcard error messages
No sound
Launching anything is extremely slow
Rebooting or turning off the laptop takes several minutes of errors.
--
You
I have done the apport thing :
gilbert@asgard:~$ apport-collect 1884940
The authorization page:
(https://launchpad.net/+authorize-token?oauth_token=Dpc7Qj9hcRc8Xz4QN47g_permission=DESKTOP_INTEGRATION)
should be opening in your browser. Use your browser to authorize
this program to access
Thanks Leinar. Gonna make that file :)
I am waiting for Dell to push if that ever happens the 20.04 to my machine
If that doesnt happen, I will in september move from 18.04 to 20.04
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apport information
** Tags added: apport-collected
** Description changed:
Laptop : Dell XPS 2020 9300
Pre-loaded with Ubuntu 18.04 LTS
Latest BIOS, latest available kernel, all updates applied
linux kernel 5.0.0-1059-oem-osp1
After I log to Gnome, the kern.log fills itself with
Try creating the file audio_powersave.conf in /etc/modprobe.d/ and add
"options snd_hda_intel power_save=0" to this file (without quotation).
This fixed this issue for me.
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@chihchun see bug 1879389 for the apport dump.
Because the kernel logs fill up with
WARN_ON(intel_wait_for_register(...))/hsw_wait_for_power_well_enable
it's hard to find specific other issues.
I have observed the sound driver being crashy/sad on the same hardware
but it's possibly improved with
@gilbert
We are not able to reproudce the issue using 5.0.0-1064-oem-osp1 kernel,
need more debug information from you using apport.
It seems you may have a permission problem with the your home folder, maybe you
can fix by running the following command
$ sudo chown -R $UID
** Tags removed: disco
** Tags added: bionic
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https://bugs.launchpad.net/bugs/1884940
Title:
after login to gnome, kern.log slowly fills with snd_hda_intel
:00:1f.3: No response
** Tags added: beaver-osp1-melisa
** Tags added: oem-priority
** Also affects: oem-priority
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1884940
Title:
The apport command does not seem to work.
Launched it, it opens a browser
Selected "Until I disable it" then this appears in console :
gilbert@asgard:/var/log$ apport-collect 1884940
The authorization page:
** Package changed: kernel-package (Ubuntu) => linux (Ubuntu)
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Title:
after login to gnome, kern.log slowly fills with snd_hda_intel
** Package changed: ubuntu => kernel-package (Ubuntu)
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Title:
after login to gnome, kern.log slowly fills with snd_hda_intel
:00:1f.3: No
Thank you for taking the time to report this bug and helping to make
Ubuntu better. It seems that your bug report is not filed about a
specific source package though, rather it is just filed against Ubuntu
in general. It is important that bug reports be filed about source
packages so that people
** Attachment added: "syslog"
https://bugs.launchpad.net/ubuntu/+bug/1884940/+attachment/5386797/+files/syslog
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Title:
after login to gnome,
If you need more logs or anything from me, please ask.
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https://bugs.launchpad.net/bugs/1884940
Title:
after login to gnome, kern.log slowly fills with snd_hda_intel
:00:1f.3: No
** Attachment added: "kern.log"
https://bugs.launchpad.net/ubuntu/+bug/1884940/+attachment/5386796/+files/kern.log
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Title:
after login to
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