Public bug reported: Recently, external microphone has stopped working while using classic wired audio combo jack headset.
Basics: 1) Headset's microphone works fine both in MS Windows on the same machine and on older Xubuntu on another machine. 2) Internal laptop mic works normally. 3) Yes, I have mic unmuted in settings. I've followed whole step1 from this troubleshoot guide: https://help.ubuntu.com/community/SoundTroubleshootingProcedure Did not help. There are more information with screenshots here: https://askubuntu.com/questions/1305942/external-headset-microphone-not- working-on-ubuntu-20-10-not-even-wired-cable-h: ProblemType: Bug DistroRelease: Ubuntu 20.10 Package: pulseaudio 1:13.99.2-1ubuntu2.1 ProcVersionSignature: Ubuntu 5.8.0-38.43-generic 5.8.18 Uname: Linux 5.8.0-38-generic x86_64 ApportVersion: 2.20.11-0ubuntu50.3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: crysman 2301 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sat Jan 16 13:31:13 2021 InstallationDate: Installed on 2020-06-19 (210 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) SourcePackage: pulseaudio UpgradeStatus: Upgraded to groovy on 2020-12-08 (38 days ago) dmi.bios.date: 07/17/2020 dmi.bios.release: 1.5 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.05 dmi.board.name: Caboom_IL dmi.board.vendor: IL dmi.board.version: V1.05 dmi.chassis.type: 31 dmi.chassis.vendor: Acer dmi.chassis.version: V1.05 dmi.ec.firmware.release: 1.2 dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.05:bd07/17/2020:br1.5:efr1.2:svnAcer:pnSpinSP513-54N:pvrV1.05:rvnIL:rnCaboom_IL:rvrV1.05:cvnAcer:ct31:cvrV1.05: dmi.product.family: Spin 5 dmi.product.name: Spin SP513-54N dmi.product.sku: 0000000000000000 dmi.product.version: V1.05 dmi.sys.vendor: Acer ** Affects: pulseaudio (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug groovy ** Description changed: Recently, external microphone has stopped working while using classic wired audio combo jack headset. Basics: 1) Headset's microphone works fine both in MS Windows on the same machine and on older Xubuntu on another machine. 2) Internal laptop mic works normally. 3) Yes, I have mic unmuted in settings. I've followed whole step1 from this troubleshoot guide: https://help.ubuntu.com/community/SoundTroubleshootingProcedure Did not help. - There are more informationhttps://askubuntu.com/questions/1305942 - /external-headset-microphone-not-working-on-ubuntu-20-10-not-even-wired- - cable-h with screenshot here: + There are more information with screenshots here: + https://askubuntu.com/questions/1305942/external-headset-microphone-not- + working-on-ubuntu-20-10-not-even-wired-cable-h: ProblemType: Bug DistroRelease: Ubuntu 20.10 Package: pulseaudio 1:13.99.2-1ubuntu2.1 ProcVersionSignature: Ubuntu 5.8.0-38.43-generic 5.8.18 Uname: Linux 5.8.0-38-generic x86_64 ApportVersion: 2.20.11-0ubuntu50.3 Architecture: amd64 AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC0: crysman 2301 F.... pulseaudio + USER PID ACCESS COMMAND + /dev/snd/controlC0: crysman 2301 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sat Jan 16 13:31:13 2021 InstallationDate: Installed on 2020-06-19 (210 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) SourcePackage: pulseaudio UpgradeStatus: Upgraded to groovy on 2020-12-08 (38 days ago) dmi.bios.date: 07/17/2020 dmi.bios.release: 1.5 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.05 dmi.board.name: Caboom_IL dmi.board.vendor: IL dmi.board.version: V1.05 dmi.chassis.type: 31 dmi.chassis.vendor: Acer dmi.chassis.version: V1.05 dmi.ec.firmware.release: 1.2 dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.05:bd07/17/2020:br1.5:efr1.2:svnAcer:pnSpinSP513-54N:pvrV1.05:rvnIL:rnCaboom_IL:rvrV1.05:cvnAcer:ct31:cvrV1.05: dmi.product.family: Spin 5 dmi.product.name: Spin SP513-54N dmi.product.sku: 0000000000000000 dmi.product.version: V1.05 dmi.sys.vendor: Acer -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1912052 Title: external headset microphone not working on Ubuntu 20.10 (not even wired, cable headset) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1912052/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
