Public bug reported:

I've tried a lot of recommendations from ask.ubuntu, but none work.
However, in Windows 10, the Bluetooth device is recognized.

ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: linux-image-5.8.0-38-generic 5.8.0-38.43
ProcVersionSignature: Ubuntu 5.8.0-38.43-generic 5.8.18
Uname: Linux 5.8.0-38-generic x86_64
ApportVersion: 2.20.11-0ubuntu50.3
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  jezer      1971 F.... pulseaudio
 /dev/snd/pcmC0D0p:   jezer      1971 F...m pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Fri Jan 22 11:25:08 2021
InstallationDate: Installed on 2020-07-02 (204 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Hewlett-Packard HP 2000 Notebook PC
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-38-generic 
root=UUID=2609828f-4157-41ce-b7f8-b2ee1c99f19a ro quiet splash vt.handoff=7
RebootRequiredPkgs:
 gnome-shell
 linux-image-5.8.0-40-generic
 linux-base
RelatedPackageVersions:
 linux-restricted-modules-5.8.0-38-generic N/A
 linux-backports-modules-5.8.0-38-generic  N/A
 linux-firmware                            1.190.3
RfKill:
 0: phy0: Wireless LAN
        Soft blocked: no
        Hard blocked: no
SourcePackage: linux
UpgradeStatus: Upgraded to groovy on 2020-12-28 (24 days ago)
dmi.bios.date: 12/19/2013
dmi.bios.release: 15.69
dmi.bios.vendor: Insyde
dmi.bios.version: F.45
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 1854
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 64.2A
dmi.chassis.asset.tag: 5CG2351BNJ
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 100.42
dmi.modalias: 
dmi:bvnInsyde:bvrF.45:bd12/19/2013:br15.69:efr100.42:svnHewlett-Packard:pnHP2000NotebookPC:pvr0888110003305910000620100:rvnHewlett-Packard:rn1854:rvr64.2A:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PRE X=MIN
dmi.product.name: HP 2000 Notebook PC
dmi.product.sku: C2M42UA#ABA
dmi.product.version: 0888110003305910000620100
dmi.sys.vendor: Hewlett-Packard

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug groovy

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https://bugs.launchpad.net/bugs/1912825

Title:
  Bluetooth device not found

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