Public bug reported:

I attempted to upgrade from Ubuntu 18.04 LTS to a newer LTS version, but
the process keeps failing, even after PPA were removed. Please see
output from terminal:

(base) guy@EOA1:~$ sudo do-release-upgrade
Checking for a new Ubuntu release
Get:1 Upgrade tool signature [1,554 B]                                         
Get:2 Upgrade tool [1,340 kB]                                                  
Fetched 1,342 kB in 0s (0 B/s)                                                 
authenticate 'focal.tar.gz' against 'focal.tar.gz.gpg' 
extracting 'focal.tar.gz'

Reading cache

Checking package manager
Reading package lists... Done
Building dependency tree        
Reading state information... Done
Hit http://ie.archive.ubuntu.com/ubuntu bionic InRelease                       
Get:1 http://ie.archive.ubuntu.com/ubuntu bionic-updates InRelease [88.7 kB]   
Hit http://dl.google.com/linux/chrome/deb stable InRelease                     
Hit https://deb.nodesource.com/node_13.x bionic InRelease                      
Hit http://repository.spotify.com stable InRelease                             
Hit https://packages.microsoft.com/repos/ms-teams stable InRelease             
Get:2 http://ie.archive.ubuntu.com/ubuntu bionic-backports InRelease [74.6 kB] 
Hit http://dl.google.com/linux/earth/deb stable InRelease                      
Get:3 http://security.ubuntu.com/ubuntu bionic-security InRelease [88.7 kB]    
Hit https://qgis.org/ubuntu bionic InRelease                                   
Hit https://packagecloud.io/AtomEditor/atom/any any InRelease                  
Hit https://packagecloud.io/slacktechnologies/slack/debian jessie InRelease    
Fetched 252 kB in 0s (0 B/s)                                                   
Reading package lists... Done    
Building dependency tree          
Reading state information... Done

Checking for installed snaps

Calculating snap size requirements

Updating repository information

Third party sources disabled

Some third party entries in your sources.list were disabled. You can 
re-enable them after the upgrade with the 'software-properties' tool 
or your package manager. 

To continue please press [ENTER]

Get:1 http://security.ubuntu.com/ubuntu focal-security InRelease [114 kB]      
Get:2 http://security.ubuntu.com/ubuntu focal-security/main i386 Packages [344 
kB]
Get:3 http://security.ubuntu.com/ubuntu focal-security/main amd64 Packages 
[1,064 kB]
Get:4 http://ie.archive.ubuntu.com/ubuntu focal InRelease [265 kB]             
Get:5 http://security.ubuntu.com/ubuntu focal-security/main Translation-en [196 
kB]
Get:6 http://security.ubuntu.com/ubuntu focal-security/main amd64 DEP-11 
Metadata [35.7 kB]
Get:7 http://security.ubuntu.com/ubuntu focal-security/main DEP-11 48x48 Icons 
[18.3 kB]
Get:8 http://security.ubuntu.com/ubuntu focal-security/main DEP-11 64x64 Icons 
[35.5 kB]
Get:9 http://security.ubuntu.com/ubuntu focal-security/main amd64 c-n-f 
Metadata [9,080 B]
Get:10 http://security.ubuntu.com/ubuntu focal-security/restricted amd64 
Packages [560 kB]
Get:11 http://security.ubuntu.com/ubuntu focal-security/restricted i386 
Packages [20.5 kB]
Get:12 http://security.ubuntu.com/ubuntu focal-security/restricted 
Translation-en [80.2 kB]
Get:13 http://security.ubuntu.com/ubuntu focal-security/restricted amd64 c-n-f 
Metadata [528 B]
Get:14 http://security.ubuntu.com/ubuntu focal-security/universe i386 Packages 
[523 kB]
Get:15 http://security.ubuntu.com/ubuntu focal-security/universe amd64 Packages 
[665 kB]
Get:16 http://security.ubuntu.com/ubuntu focal-security/universe Translation-en 
[111 kB]
Get:17 http://security.ubuntu.com/ubuntu focal-security/universe amd64 DEP-11 
Metadata [64.6 kB]
Get:18 http://security.ubuntu.com/ubuntu focal-security/universe DEP-11 48x48 
Icons [32.5 kB]
Get:19 http://security.ubuntu.com/ubuntu focal-security/universe DEP-11 64x64 
Icons [66.4 kB]
Get:20 http://security.ubuntu.com/ubuntu focal-security/universe amd64 c-n-f 
Metadata [12.9 kB]
Get:21 http://security.ubuntu.com/ubuntu focal-security/multiverse i386 
Packages [7,212 B]
Get:22 http://security.ubuntu.com/ubuntu focal-security/multiverse amd64 
Packages [21.9 kB]
Get:23 http://security.ubuntu.com/ubuntu focal-security/multiverse 
Translation-en [4,948 B]
Get:24 http://security.ubuntu.com/ubuntu focal-security/multiverse amd64 DEP-11 
Metadata [2,464 B]
Get:25 http://security.ubuntu.com/ubuntu focal-security/multiverse DEP-11 48x48 
Icons [29 B]
Get:26 http://security.ubuntu.com/ubuntu focal-security/multiverse DEP-11 64x64 
Icons [2,638 B]
Get:27 http://security.ubuntu.com/ubuntu focal-security/multiverse amd64 c-n-f 
Metadata [540 B]
Get:28 http://ie.archive.ubuntu.com/ubuntu focal-updates InRelease [114 kB]    
Get:29 http://ie.archive.ubuntu.com/ubuntu focal-backports InRelease [108 kB]  
Get:30 http://ie.archive.ubuntu.com/ubuntu focal/main amd64 Packages [970 kB]  
Get:31 http://ie.archive.ubuntu.com/ubuntu focal/main i386 Packages [718 kB]   
Get:32 http://ie.archive.ubuntu.com/ubuntu focal/main Translation-en_GB [485 kB]
Get:33 http://ie.archive.ubuntu.com/ubuntu focal/main Translation-en [506 kB]  
Get:34 http://ie.archive.ubuntu.com/ubuntu focal/main amd64 DEP-11 Metadata 
[494 kB]
Get:35 http://ie.archive.ubuntu.com/ubuntu focal/main DEP-11 48x48 Icons [98.4 
kB]
Get:36 http://ie.archive.ubuntu.com/ubuntu focal/main DEP-11 64x64 Icons [163 
kB]
Get:37 http://ie.archive.ubuntu.com/ubuntu focal/main amd64 c-n-f Metadata 
[29.5 kB]
Get:38 http://ie.archive.ubuntu.com/ubuntu focal/restricted i386 Packages 
[8,112 B]
Get:39 http://ie.archive.ubuntu.com/ubuntu focal/restricted amd64 Packages 
[22.0 kB]
Get:40 http://ie.archive.ubuntu.com/ubuntu focal/restricted Translation-en_GB 
[3,860 B]
Get:41 http://ie.archive.ubuntu.com/ubuntu focal/restricted Translation-en 
[6,212 B]
Get:42 http://ie.archive.ubuntu.com/ubuntu focal/restricted amd64 c-n-f 
Metadata [392 B]
Get:43 http://ie.archive.ubuntu.com/ubuntu focal/universe i386 Packages [4,642 
kB]
Get:44 http://ie.archive.ubuntu.com/ubuntu focal/universe amd64 Packages [8,628 
kB]
Get:45 http://ie.archive.ubuntu.com/ubuntu focal/universe Translation-en [5,124 
kB]
Get:46 http://ie.archive.ubuntu.com/ubuntu focal/universe Translation-en_GB 
[319 kB]
Get:47 http://ie.archive.ubuntu.com/ubuntu focal/universe amd64 DEP-11 Metadata 
[3,603 kB]
Get:48 http://ie.archive.ubuntu.com/ubuntu focal/universe DEP-11 48x48 Icons 
[3,016 kB]
Get:49 http://ie.archive.ubuntu.com/ubuntu focal/universe DEP-11 64x64 Icons 
[7,794 kB]
Get:50 http://ie.archive.ubuntu.com/ubuntu focal/universe amd64 c-n-f Metadata 
[265 kB]
Get:51 http://ie.archive.ubuntu.com/ubuntu focal/multiverse amd64 Packages [144 
kB]
Get:52 http://ie.archive.ubuntu.com/ubuntu focal/multiverse i386 Packages [74.7 
kB]
Get:53 http://ie.archive.ubuntu.com/ubuntu focal/multiverse Translation-en_GB 
[105 kB]
Get:54 http://ie.archive.ubuntu.com/ubuntu focal/multiverse Translation-en [104 
kB]
Get:55 http://ie.archive.ubuntu.com/ubuntu focal/multiverse amd64 DEP-11 
Metadata [48.4 kB]
Get:56 http://ie.archive.ubuntu.com/ubuntu focal/multiverse DEP-11 48x48 Icons 
[23.1 kB]
Get:57 http://ie.archive.ubuntu.com/ubuntu focal/multiverse DEP-11 64x64 Icons 
[192 kB]
Get:58 http://ie.archive.ubuntu.com/ubuntu focal/multiverse amd64 c-n-f 
Metadata [9,136 B]
Get:59 http://ie.archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages 
[1,391 kB]
Get:60 http://ie.archive.ubuntu.com/ubuntu focal-updates/main i386 Packages 
[572 kB]
Get:61 http://ie.archive.ubuntu.com/ubuntu focal-updates/main Translation-en 
[282 kB]
Get:62 http://ie.archive.ubuntu.com/ubuntu focal-updates/main amd64 DEP-11 
Metadata [278 kB]
Get:63 http://ie.archive.ubuntu.com/ubuntu focal-updates/main DEP-11 48x48 
Icons [60.8 kB]
Get:64 http://ie.archive.ubuntu.com/ubuntu focal-updates/main DEP-11 64x64 
Icons [98.3 kB]
Get:65 http://ie.archive.ubuntu.com/ubuntu focal-updates/main amd64 c-n-f 
Metadata [14.6 kB]
Get:66 http://ie.archive.ubuntu.com/ubuntu focal-updates/restricted i386 
Packages [21.8 kB]
Get:67 http://ie.archive.ubuntu.com/ubuntu focal-updates/restricted amd64 
Packages [607 kB]
Get:68 http://ie.archive.ubuntu.com/ubuntu focal-updates/restricted 
Translation-en [86.8 kB]
Get:69 http://ie.archive.ubuntu.com/ubuntu focal-updates/restricted amd64 c-n-f 
Metadata [528 B]
Get:70 http://ie.archive.ubuntu.com/ubuntu focal-updates/universe amd64 
Packages [881 kB]
Get:71 http://ie.archive.ubuntu.com/ubuntu focal-updates/universe i386 Packages 
[652 kB]
Get:72 http://ie.archive.ubuntu.com/ubuntu focal-updates/universe 
Translation-en [191 kB]
Get:73 http://ie.archive.ubuntu.com/ubuntu focal-updates/universe amd64 DEP-11 
Metadata [362 kB]
Get:74 http://ie.archive.ubuntu.com/ubuntu focal-updates/universe DEP-11 48x48 
Icons [220 kB]
Get:75 http://ie.archive.ubuntu.com/ubuntu focal-updates/universe DEP-11 64x64 
Icons [389 kB]
Get:76 http://ie.archive.ubuntu.com/ubuntu focal-updates/universe amd64 c-n-f 
Metadata [19.6 kB]
Get:77 http://ie.archive.ubuntu.com/ubuntu focal-updates/multiverse amd64 
Packages [24.8 kB]
Get:78 http://ie.archive.ubuntu.com/ubuntu focal-updates/multiverse i386 
Packages [8,456 B]
Get:79 http://ie.archive.ubuntu.com/ubuntu focal-updates/multiverse 
Translation-en [6,928 B]
Get:80 http://ie.archive.ubuntu.com/ubuntu focal-updates/multiverse amd64 
DEP-11 Metadata [940 B]
Get:81 http://ie.archive.ubuntu.com/ubuntu focal-updates/multiverse DEP-11 
48x48 Icons [1,865 B]
Get:82 http://ie.archive.ubuntu.com/ubuntu focal-updates/multiverse DEP-11 
64x64 Icons [2,498 B]
Get:83 http://ie.archive.ubuntu.com/ubuntu focal-updates/multiverse amd64 c-n-f 
Metadata [616 B]
Get:84 http://ie.archive.ubuntu.com/ubuntu focal-backports/main i386 Packages 
[33.8 kB]
Get:85 http://ie.archive.ubuntu.com/ubuntu focal-backports/main amd64 Packages 
[41.2 kB]
Get:86 http://ie.archive.ubuntu.com/ubuntu focal-backports/main Translation-en 
[9,732 B]
Get:87 http://ie.archive.ubuntu.com/ubuntu focal-backports/main amd64 DEP-11 
Metadata [7,996 B]
Get:88 http://ie.archive.ubuntu.com/ubuntu focal-backports/main DEP-11 48x48 
Icons [6,977 B]
Get:89 http://ie.archive.ubuntu.com/ubuntu focal-backports/main DEP-11 64x64 
Icons [10.5 kB]
Get:90 http://ie.archive.ubuntu.com/ubuntu focal-backports/main amd64 c-n-f 
Metadata [516 B]
Get:91 http://ie.archive.ubuntu.com/ubuntu focal-backports/restricted amd64 
c-n-f Metadata [116 B]
Get:92 http://ie.archive.ubuntu.com/ubuntu focal-backports/universe i386 
Packages [10.5 kB]
Get:93 http://ie.archive.ubuntu.com/ubuntu focal-backports/universe amd64 
Packages [18.9 kB]
Get:94 http://ie.archive.ubuntu.com/ubuntu focal-backports/universe 
Translation-en [7,524 B]
Get:95 http://ie.archive.ubuntu.com/ubuntu focal-backports/universe amd64 
DEP-11 Metadata [11.3 kB]
Get:96 http://ie.archive.ubuntu.com/ubuntu focal-backports/universe DEP-11 
48x48 Icons [4,959 B]
Get:97 http://ie.archive.ubuntu.com/ubuntu focal-backports/universe DEP-11 
64x64 Icons [8,416 B]
Get:98 http://ie.archive.ubuntu.com/ubuntu focal-backports/universe amd64 c-n-f 
Metadata [644 B]
Get:99 http://ie.archive.ubuntu.com/ubuntu focal-backports/multiverse amd64 
c-n-f Metadata [116 B]
Fetched 48.4 MB in 6s (7,991 kB/s)                                             

Checking package manager
Reading package lists... Done    
Building dependency tree          
Reading state information... Done

Calculating the changes

Calculating the changes

Could not determine the upgrade

An unresolvable problem occurred while calculating the upgrade.

This was likely caused by: 
* Unofficial software packages not provided by Ubuntu 
Please use the tool 'ppa-purge' from the ppa-purge 
package to remove software from a Launchpad PPA and 
try the upgrade again. 

If none of this applies, then please report this bug using the 
command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If 
you want to investigate this yourself the log files in 
'/var/log/dist-upgrade' will contain details about the upgrade. 
Specifically, look at 'main.log' and 'apt.log'. 


Restoring original system state

Aborting
Reading package lists... Done    
Building dependency tree          
Reading state information... Done

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubuntu-release-upgrader-core 1:18.04.45
ProcVersionSignature: Ubuntu 5.4.0-91.102~18.04.1-generic 5.4.151
Uname: Linux 5.4.0-91-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.27
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: MATE
Date: Thu Dec  9 15:56:01 2021
InstallationDate: Installed on 2019-11-10 (759 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to bionic on 2021-12-09 (0 days ago)
VarLogDistupgradeAptclonesystemstate.tar.gz: Error: command ['pkexec', 'cat', 
'/var/log/dist-upgrade/apt-clone_system_state.tar.gz'] failed with exit code 
127: Error checking for authorization org.freedesktop.policykit.exec: 
GDBus.Error:org.freedesktop.DBus.Error.NoReply: Message recipient disconnected 
from message bus without replying

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug bionic dist-upgrade

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1954305

Title:
  Unable to upgrade Ubuntu 18.04 LTS to newer version

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1954305/+subscriptions


-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to