Public bug reported:
Just dual booted Ubuntu 20.04 and all works well except the printer driver for
Ricoh Aficio SG3110DN provided in Add New Printer indicates that the printer is
not responding. Printer works fine on same machine using Windows 10 OS.
What is the fix?
Printing trounleshooter:
Retrieve Journal Entries
No system journal entries were found. This may be because you are not an
administrator. To fetch journal entries please run this command:
su -c 'journalctl -u cups.service --since="None" --until="2021-12-23
10:02:45"' > troubleshoot-logs.txt
Status Messages:
There are status messages associated with this queue.
The printer’s state message is: ‘The printer is not responding.’.
Printing troubleshooter
Sorry!
There is not obvious solution to this problem. Your answers have been
collected together with other useful information. If you would like to
report a bug, please include this information.
>Diagnostic Output (Advanced)
su -c 'journalctl -u cups.service --since="None" --until="2021-12-23 10:02:45"'
> troubleshoot-logs.txt
** Affects: ubuntu
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1955664
Title:
Richo Aficio SG3110DN Driver Not Working
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