The following devices are breaking away after connecting the scanner
(compared lsusb -v -v -v before and afterwards):
Bus 002 Device 003: ID 05e3:0612 Genesys Logic, Inc.
idVendor 0x05e3 Genesys Logic, Inc.
Bus 002 Device 002: ID 05e3:0612 Genesys Logic, Inc.
idVendor 0x05e
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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Title:
Almost all USB ports suddenly stopped working; unbootable
To manage
I am experiencing the same problem with a brandnew brother DS-740D scanner,
when connecting the scanner to a USB3.0 port on a MSI GE63 7RD laptop
with Ubuntu 18.04 LTS, mouse and keyboard connected to USB are dead afterwards.
touchpad and keyboard directly on the machine are still working.
On Win
@mruffell I tried to boot your custom kernel, but could not because of
an invalid signature. Seems to be because of secure boot, but I don't
know how to workaround this.
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This problem seems to occur very randomly for me on 20.04 with the 5.13
HWE kernel (5.13.0-27-generic). Here's the relevant dmesg from after the
problem occurs:
[1.751416] wacom 0003:056A:00EC.0002: hidraw0: USB HID v1.10 Mouse [Tablet
ISD-V4] on usb-:00:1d.0-1.8/input0
[6.738809] usb
Hi @dgatwood, @ja,
The test kernels have finished building and are ready for you to try.
Like I said before, they are 5.11.0-44-generic for Focal HWE and
Hirsute, and 5.13.0-23-generic for Impish, with just the one commit
reverted:
commit 5caa90d5fedfcdf57a42c272896cfd0ef6b5c667
commit-upstr
Hi @dgatwood, @ja,
I think we should try a test kernel with the VIA chipset changes
reverted, to see if it is the commit causing you issues.
I have a couple of test kernels based on 5.11.0-44-generic for Focal HWE
and Hirsute, and 5.13.0-23-generic for Impish currently building, and
they have
Yes, I have "VIA Labs, Inc. Hub" device:
Bus 002 Device 010: ID 2109:2811 VIA Labs, Inc. Hub
Device Descriptor:
bLength18
bDescriptorType 1
bcdUSB 2.10
bDeviceClass9 Hub
bDeviceSubClass 0
bDeviceProtocol 1 Single TT
b
Also attached lsusb output from a working kernel for comparison. And
yes, it looks like this is a VIA-chipset-specific regression.
I stand corrected about the Mac's built-in USB-C ports. Those don't
work even after rolling back the kernel to the previous version. I'll
file a separate bug for th
** Attachment added: "lsusb -v -v -v"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1956849/+attachment/5552994/+files/lsusb.txt
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Hi @dgatwood, @Jazz. I took a look at the USB patches that landed
between 5.11.0-41-generic and 5.11.0-44-generic in the Focal HWE tree:
https://paste.ubuntu.com/p/mfJCw5XmBv/
One commit which I thought was interesting was:
commit 5caa90d5fedfcdf57a42c272896cfd0ef6b5c667
commit-upstream: 5255660
@dgatwood would you be able to upload kernel logs and lsusb output from
the -44 kernel? From what you're describing it seems like a possible
issue with host controllers, but it's hard to tell without looking at
what is going in the kernel.
You can use `apport-collect 1956849` to upload relevant da
-38 was fine.
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Title:
Almost all USB ports suddenly stopped working; unbootable
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I had the same issue, also with 5.11.0-44-generic, reverting to kernel
5.11.0-41-generic fixes it. Prior to this I upgraded from Ubuntu 21.04
to 21.10 and no USB port worked, with kernel 5.13.0-23-generic.
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What kernel version did you have to revert to? I'm also experiencing
this bug
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Title:
Almost all USB ports suddenly stopped working; unbootable
Reported by another person yesterday:
https://askubuntu.com/questions/1385823/some-usb-ports-suddenly-stop-
working-not-only-mouse-keyboard
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