Public bug reported:
If I turn on my hardwired netowrked HP printer, after my computer is
booted, print jobs get stuck in the que. If I then reboot my computer,
the print que will then print just fine.
This happens on two different ubuntu computers running 20.04 LTS.
Printing has been working fine since I installed ubuntu years ago. I
think an update got me.
Thanks,
Russel
Description: Ubuntu 20.04.4 LTS
Release: 20.04
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: cups 2.3.1-9ubuntu1.1
ProcVersionSignature: Ubuntu 5.4.0-104.118-generic 5.4.166
Uname: Linux 5.4.0-104-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat Mar 12 17:47:23 2022
Lpstat:
device for Hewlett-Packard-HP-Color-LaserJet-CM3530-MFP:
dnssd://HP%20Color%20LaserJet%20CM3530%20MFP%20%5B961274%5D._pdl-datastream._tcp.local/
device for HP_Color_LaserJet_CM3530_MFP_961274_:
implicitclass://HP_Color_LaserJet_CM3530_MFP_961274_/
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 05e3:0610 Genesys Logic, Inc. 4-port hub
Bus 001 Device 003: ID 046d:c077 Logitech, Inc. M105 Optical Mouse
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Lsusb-t:
/: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/10p, 10000M
/: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/16p, 480M
|__ Port 6: Dev 2, If 0, Class=Hub, Driver=hub/4p, 480M
|__ Port 13: Dev 3, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M
MachineType: System manufacturer System Product Name
Papersize: letter
PpdFiles:
Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/HP_Color_LaserJet_CM3530_MFP_961274_.ppd',
'/etc/cups/ppd/Hewlett-Packard-HP-Color-LaserJet-CM3530-MFP.ppd'] failed with
exit code 2: grep: /etc/cups/ppd/HP_Color_LaserJet_CM3530_MFP_961274_.ppd:
Permission denied
grep: /etc/cups/ppd/Hewlett-Packard-HP-Color-LaserJet-CM3530-MFP.ppd:
Permission denied
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-104-generic
root=UUID=46e2f957-6453-4c88-b706-997f1104aa4c ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/10/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1005
dmi.board.asset.tag: Default string
dmi.board.name: PRIME Z390-A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1005:bd04/10/2019:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEZ390-A:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: ASUS_MB_CNL
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
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https://bugs.launchpad.net/bugs/1964690
Title:
Print jobs stuck in que unti reboot
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