Public bug reported: Hi,
I have the same UI red message when tryng to enable ua from the GUI on a 22.04 LTS fresh install: https://askubuntu.com/questions/1403568/can-not-enable-livepatch- service-on-22-04 Step to reproduce: 1 : open the GUI, a link to get the token is displayed ( https://ubuntu.com/advantage ) 2 : I copy past the token into the prompted field 3 : The GUI says it is successfuly linked, but can't activate livepatch 4 : Checking on the advantage page, only 1 active device out of a max of 3 5 : I rebooted (to make sure it wasn't something due with the linux-firmware update just received few minutes earlier) and tryed again from the GUI: says device is linked, but using the switch on button doesnt enable successfuly livepatch 6 : I use the anwser from the previous askubuntu link ( `sudo ua enable livepatch` ) 7 : it says it was enabled with success, top icon appear, a shield with a green check, opening the GUI says it is well enabled, expected result: on step 3 it should had work as same it worked from CLI and jump to step 7 (success) note: note sure I reported it against the right package, sorry if that's the case, tryed ubuntu-bug ua, didnt worked, i just picked the first package in launchpad talking about advantage ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: ubuntu-advantage-tools 27.8~22.04.1 ProcVersionSignature: Ubuntu 5.15.0-27.28-generic 5.15.30 Uname: Linux 5.15.0-27-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu82 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Tue May 10 10:57:23 2022 InstallationDate: Installed on 2022-04-29 (10 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=fr_FR.UTF-8 SHELL=/bin/bash SourcePackage: ubuntu-advantage-tools UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: ubuntu-advantage-tools (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug jammy -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1972809 Title: Cant enable ua from GUI, works from CLI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-advantage-tools/+bug/1972809/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
