** Changed in: ubuntu-advantage-tools (Ubuntu)
Status: Incomplete => Triaged
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https://bugs.launchpad.net/bugs/2067059
Title:
Auto-attach image support is not available on none
T
Hi carlos-bravo,
Thanks for this report. I agree we should improve on this issue. I will
create a feature request on the Pro client so we can better explore this
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We have seen this bug quite often on AWS when the customer is using
imported VMs. This means that cloud-init was initialized before the
image being imported to AWS, therefore, customers get that error when
converting to Pro. It has been quite a headache to be honest and while
the workaround works,
Thanks for reporting this, as Grant has mentioned, it looks like cloud-
init had an error detection on which cloud your vm was running on, and
did fallback to None.
Could you please attach the results of `cloud-init collect-logs`?
Marking this as incomplete until we can introspect the error more
d
Great! I'm glad the workaround works for you.
In order to try to reproduce and debug the original problem, It may help
to provide a bit more information on the azure instance. Could you share
the "Security type", "Size", and "Source image details" values for this
problematic instance as seen in th
Hi Grant,
Thanks for the workaround. It works.
I am using the following version of Ubuntu 18.04 in Azure.
# cloud-id
none
# cat /etc/os-release
NAME="Ubuntu"
VERSION="18.04.6 LTS (Bionic Beaver)"
ID=ubuntu
ID_LIKE=debian
PRETTY_NAME="Ubuntu 18.04.6 LTS"
VERSION_ID="18.04"
HOME_URL="https://ww
Hello Abdul,
Thank you for taking the time to submit a bug report!
That message means that `cloud-init` was unable to detect what cloud you
are on (more specifically, the `cloud-id` command didn't return a cloud
name).
Can you provide what instance type and image you are using on Azure?
As a w
