Public bug reported: Steps to reproduce the bug: 1. Go to System -> Administration -> Printing -> Printer Options set "Media Size" to "Photo or 4x6 inch index card" "Printout Mode" to "Photo (on photo paper)" "Media Source" to "Photo Tray" 2. Print any photo from F-Spot. The printer reports (on its LCD screen) "Wrong paper size". Photos cannot be printed. I changed loglevel of cups to debug and tried the above steps again. One can clearly see, that the paper size sent to printer is A4, no matter what's set in Printer Options.
Additional information: 1. I use Ubuntu 8.04.1 32-bit. 2. HP Linux Imaging and Printing System (ver. 2.8.2). 3. CUPS 1.3.7-1ubuntu3 (the latest version as of 14.07.2008). 4. Pages in A4 format can be printed without problems. 5. Printing of 4x6 photos from F-Spot on my printer worked flawlessly in Ubuntu 7.10. I had to manually build and install a newer version of HPLIP, which supports Photosmart D7200 printer to achieve that, though. After distribution upgrade printing of photos stopped working, as described above. I doesn't work on a fresh installed Ubuntu 8.04.1 either. 6. I have another printer: HP Photosmart 7550, which prints flawlessly 4x6 photos from F-Spot - the system-wide paper size setting seems to work here. 7. It doesn't matter if the Photosmart D7200 is connected via USB or Network interface. The symptoms are the same in both configurations. It's unclear to me if it's a system-wide problem (cups, hplip or maybe the 7200s ppd file) or an F-Spot bug. There is no possibility to set paper size directly from F-Spot. I installed Gwenview, where one can set paper size to override the system setting. It works: I'm able to print 4x6 photos from Gwenview, no matter what paper size is set in the system-wide Printer Options. So Gwenview seems to be able to override the system-wide setting. ** Affects: ubuntu Importance: Undecided Status: New ** Tags: cups f-spot hplip ppd ** Tags added: cups f-spot hplip ppd ** Description changed: Steps to reproduce the bug: 1. Go to System -> Administration -> Printing -> Printer Options set "Media Size" to "Photo or 4x6 inch index card" "Printout Mode" to "Photo (on photo paper)" "Media Source" to "Photo Tray" 2. Print any photo from F-Spot. The printer reports (on its LCD screen) "Wrong paper size". Photos cannot be printed. I changed loglevel of cups to debug and tried the above steps again. One can clearly see, that the paper size sent to printer is A4, regardless of what's set in Printer Options. Additional information: 1. I use Ubuntu 8.04.1 32-bit. 2. HP Linux Imaging and Printing System (ver. 2.8.2). 3. CUPS 1.3.7-1ubuntu3 (the latest version as of 14.07.2008). 4. Pages in A4 format can be printed without problems. 5. Printing of 4x6 photos from F-Spot on my printer worked flawlessly in Ubuntu 7.10. I had to manually build and install a newer version of HPLIP, which supports Photosmart D7200 printer to achieve that, though. After distribution upgrade printing of photos stopped working, as described above. I doesn't work on a fresh installed Ubuntu 8.04.1 either. 6. I have another printer: HP Photosmart 7550, which prints flawlessly 4x6 photos from F-Spot - the system-wide paper size setting seems to work here. + 7. It doesn't matter if the Photosmart D7200 is connected via USB or Network interface. The symptoms are the same in both configurations. It's unclear to me if it's a system-wide problem (cups, hplip or maybe the 7200s ppd file) or an F-Spot bug. There is no possibility to set paper size directly from F-Spot. I installed Gwenview, where one can set paper size to override the system setting. It works: I'm able to print 4x6 photos from Gwenview, no matter what paper size is set in the system-wide Printer Options. So Gwenview seems to be able to override the system-wide setting. ** Description changed: Steps to reproduce the bug: 1. Go to System -> Administration -> Printing -> Printer Options set "Media Size" to "Photo or 4x6 inch index card" "Printout Mode" to "Photo (on photo paper)" "Media Source" to "Photo Tray" 2. Print any photo from F-Spot. The printer reports (on its LCD screen) "Wrong paper size". Photos cannot be printed. - I changed loglevel of cups to debug and tried the above steps again. One can clearly see, that the paper size sent to printer is A4, regardless of what's set in Printer Options. + I changed loglevel of cups to debug and tried the above steps again. One can clearly see, that the paper size sent to printer is A4, no matter what's set in Printer Options. Additional information: 1. I use Ubuntu 8.04.1 32-bit. 2. HP Linux Imaging and Printing System (ver. 2.8.2). 3. CUPS 1.3.7-1ubuntu3 (the latest version as of 14.07.2008). 4. Pages in A4 format can be printed without problems. 5. Printing of 4x6 photos from F-Spot on my printer worked flawlessly in Ubuntu 7.10. I had to manually build and install a newer version of HPLIP, which supports Photosmart D7200 printer to achieve that, though. After distribution upgrade printing of photos stopped working, as described above. I doesn't work on a fresh installed Ubuntu 8.04.1 either. 6. I have another printer: HP Photosmart 7550, which prints flawlessly 4x6 photos from F-Spot - the system-wide paper size setting seems to work here. 7. It doesn't matter if the Photosmart D7200 is connected via USB or Network interface. The symptoms are the same in both configurations. It's unclear to me if it's a system-wide problem (cups, hplip or maybe the 7200s ppd file) or an F-Spot bug. There is no possibility to set paper size directly from F-Spot. I installed Gwenview, where one can set paper size to override the system setting. It works: I'm able to print 4x6 photos from Gwenview, no matter what paper size is set in the system-wide Printer Options. So Gwenview seems to be able to override the system-wide setting. -- Paper size setting for HP Photosmart D7200 doesn't work https://bugs.launchpad.net/bugs/248358 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs