** Changed in: hundredpapercuts
Assignee: Papercuts Ninjas (papercuts-ninja) = (unassigned)
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Title:
Confusing error message when ICQ users
** Changed in: empathy
Status: Incomplete = Unknown
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Title:
Confusing error message when ICQ users have different encodings
To manage
** Changed in: empathy
Status: New = Incomplete
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Title:
Confusing error message when ICQ users have different encodings
To manage
** Changed in: hundredpapercuts
Milestone: nt2-social-networking = precise-2-social-networking
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Title:
Confusing error message when ICQ users
The fix doesn't work for me anymore...
Did ICQ switch encodings with the latest update??
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Title:
Confusing error message when ICQ users have
** Changed in: hundredpapercuts
Assignee: (unassigned) = Papercuts Ninja (papercuts-ninja)
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Title:
Confusing error message when ICQ users
** Changed in: hundredpapercuts
Milestone: maverick-round-3-social-networking = nt2-social-networking
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Confusing error message when ICQ users have different encodings
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** Changed in: empathy
Importance: Unknown = Medium
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I have the same problem with Lucyd 32 bits, talking in ICQ with german
people.
But changing from UTF-8 to ISO-8859-15, works fine :)
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** Changed in: hundredpapercuts
Milestone: None = maverick-round-3-chat
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I'm also affected by this bug (Ubuntu 10.04 final).
Would it be possible to write a routine that detects the charset the message is
sent in and convert it to the charset used by empathy? Example: I set Empathy
to use utf8. My contact send's me a message from a Windows machine using
latin1.
I also have this bug and would like a solution that does not imply
entering the encoding manually as I am way to lazy to do it. Plus, I
speak three different languages on my ICQ so a one encoding solution
would not work.
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Confusing error message when ICQ users have different encodings
I am also affected by this bug (Ubuntu NBR 9.10). Using this bug report,
I could change the encoding and umlauts are now displayed correctly.
Anyway, I am really angry that this bug didn't get attention. It's not
okay to expect an unexperienced user who doesn't even know what a
character encoding
Bug still exists in 10.04.
I don't understand why Pidgin was replaced by such a faulty program.
I mean... you can discuss about the design stuff and so on but this is a bug
which affects usability of a program which should make Ubuntu more human and
easier to use.
Compared to Pidgin this is a
the ISO-8859-15 thing works, thanks for that! :)
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Same issue with Czech characters
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** Changed in: empathy
Status: Unknown = New
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Will this be fixed for Lucid final? It's just a matter of changing the encoding
but a novice doesn't know that.
In Germany most people I know use ICQ and that bug is a big lack.
So please, fix this!
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Confusing error message when ICQ users have different encodings
Bugs still there in Ubuntu 10.04 beta 1 with the latest updates. Empathy
version 2.30.0
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Bug still there in Lucid Alpha-3
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The problem is that you and your friends use different encondings. So
choose proper encoding in your account settings as it was written above.
For russian users choose WINDOWS-1251
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Confusing error message when ICQ users have different encodings
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You
Confirmed with up-to-date karmic.
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** Changed in: hundredpapercuts
Importance: Undecided = Low
** Changed in: hundredpapercuts
Status: Incomplete = Triaged
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Confusing error message when ICQ users have different encodings
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I have the same issue on Empathy 2.28.1.1 (Carmic x64) with Cyrillic
characters, when receiving message from Windows based clients (didn't
check others).
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Agree with Robert J. Schulz. Empathy 2.28.1.1 in Ubuntu Karmic (9.10)
fully up-to-date has this issue when recieving messages from a Windows
ICQ user. English speaking. In New York.
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https://bugs.launchpad.net/bugs/253452
You
Hey! in karmic with Empathy 2.28.1.1 it works fine to set encoding for
the icq-account to ISO8859-1 or ISO8859-15
I'm a little bit confused, why this is not the standard encoding since
all my ICQ-buddy seem to use it?
Also it may be there is missing a CONVERSION if empathy could guess or
know
This bug affects russian users also. Setting encoding to cp1251 does not
help - offline messages still say about different encodings between
clients, while online chat works fine. Empathy version 2.28.1.1
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Confusing error message when ICQ users have different encodings
The issue is that you can't autodetect encoding, that has to be
specified in the preferences by the users...
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Confusing error message when ICQ users have different encodings
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@mac_v: You know how big the german userbase is? I can't imagine you really
want to say that it's not a papercut-issue because it only affects the german
users. Besides, like Jens Böning said, it isn't. As far as I can see, all the
criteria are matched.
1. It's an unintended problem
2. It makes
it would make work easier for everybody if user stop fighting over bug
comments to argue whether a bug is a hundredpapercut or not, we fixed
bugs for years before this project and we will continue to do so even if
the said bug is not picked by the hundredpapercuters now, that issue
seems rather a
IMHO, this bug qualifies for the 100 papercuts project as it is an
annoying usability inconvenience affecting a large group of users.
Somebody should nominate this.
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@Jens Böning: I agree. Tried it via Also affects project.
** Also affects: hundredpapercuts
Importance: Undecided
Status: New
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Thank you for taking the time to report this bug and helping to make Ubuntu
better.
If I'm reading this bug correct , this is a problem which arises only with
German characters?
Marking this bug incomplete since this does not affect the majority of the
user base.
For further information about
Why doesn't this affect the majority of the userbase? There are a lot of
germans in the open-source community. And even more have german friends
or speak german as their foreign language.
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Confusing error message when ICQ users have different encodings
https://bugs.launchpad.net/bugs/253452
@mac_v This bug affects anyone who is chatting with a person using a
differing character encoding (Windows users). The encoding mismatch
garbles all non-latin characters which exist in most European languages
besides English, and prints the mentioned error message on every single
occurrence.
--
Empathy is almost unusable with these warnings and the option to change
this is not userfriendly nor even easy to find when you know it exists.
Having to fix a non-usable defaultprogram should not be of low priority.
--
Confusing error message when ICQ users have different encodings
Empathy is almost unusable with these warnings and the option to change this
is not userfriendly nor even easy to find when you know it exists.
Having to fix a non-usable defaultprogram should not be of low priority.
Full ack. You cannot replace Pidgin and introduce dozends of
regressions..
--
I think it's defenitly true, as this bug is already ongoing since older
versions it may be nice to increase the priority at least for lucid, but
remember the actual work is done upstream - see gnome bug link above
--
Confusing error message when ICQ users have different encodings
I can confirm this bug running Empathy 2.28.1.1 with Karmic (9.10) on an
amd64 machine.
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Confusing error message when ICQ users have different encodings
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Changing the charset from UTF-8 to ISO-8859-15 resolves this problem. Do
so by opening contact list - edit - accounts - advanced and changing the
charset as mentioned above. click apply to reconnect to icq with new
charset.
hope it helps :-)
--
Confusing error message when ICQ users have
this patched the issue for me too (german) tested with ß öüä èéê ç
Thanks Johannes, (I didn't see where to change text encoding in emapthy
- as this solution was already on bugzilla ...)
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Confusing error message when ICQ users have different encodings
https://bugs.launchpad.net/bugs/253452
Same bug for me
at least provide an option for turning error messages off...
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Hey there,
i can confirm this Bug too.
The error message is very annoying for european people using the new
standart messanger. Disable the Message would help for now. For the LTS
Version in April there has to be a solution if empathy will stay the
standart messanger.
If any Help is needed just
** Changed in: empathy (Ubuntu)
Status: Confirmed = Triaged
** Also affects: empathy via
https://bugzilla.gnome.org/show_bug.cgi?id=599312
Importance: Unknown
Status: Unknown
--
Confusing error message when ICQ users have different encodings
Would so be so kind to add french special chars like é è ô in topic ?
thx - I'll push that ito bugzilla too
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Pedro, what are the criterias to increase importance level ? I think
this bug here will be very annoying for most European UBuntu users in
karmic
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Confusing error message when ICQ users have different encodings
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The issue is an upstream one and it would be nice if somebody having it
could send the bug the to the people writting the software
(https://wiki.ubuntu.com/Bugs/Upstream/GNOME)
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https://bugs.launchpad.net/bugs/253452
You received
Bug reported in Gnome bugzilla.
See: https://bugzilla.gnome.org/show_bug.cgi?id=599312
** Bug watch added: GNOME Bug Tracker #599312
https://bugzilla.gnome.org/show_bug.cgi?id=599312
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Confusing error message when ICQ users have different encodings
https://bugs.launchpad.net/bugs/253452
Just a note:
Selecting text-coding in the account settings is not the easiest. A
click-down (is it called that?) menu with possible choises would make it
much easier.
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Confusing error message when ICQ users have different encodings
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You received this bug
Any progress on fixing this?
I have the same problem.
Error message:
(There was an error receiving this message. Either you and ICQ-no have
different encodings selected, or ICQ-no has a buggy client.)
Running Empathy 2.28.0 with Karmic (9.10) on an amd64 machine.
--
Confusing error message
Same problem here, using Ubuntu 9.10 and Empathy 2.28.0, chatting with
windows ICQ people.
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Confusing error message when ICQ users have different encodings
https://bugs.launchpad.net/bugs/253452
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Empathy 2.27.91.1 still has this problem. I don't have any issues when
I'm chatting with someone who is using pidgin. Chatting with someone who
is using ICQ 5.1 causes the error message to appear. Empathy then prints
question marks instead of umlauts.
** Changed in: empathy (Ubuntu)
I almost feel like I'm beating a dead horse, but could you try it with
the most recent empathy 2.27.91.1 ? theres a lot of changes that went
into Empathy since then
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Please at least remove the annoying message. I don't care for broken
umlauts that much.
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The bug still exists in Karmic's empathy 2.27.2-1ubuntu1.
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Could you please try the same with latest empathy on Jaunty or use the
telepathy PPA and test with version 2.27.X ?
** Changed in: empathy (Ubuntu)
Importance: Undecided = Low
** Changed in: empathy (Ubuntu)
Status: New = Incomplete
--
Confusing error message when ICQ users have
** Summary changed:
- empathy has an ICQ Encoding error
+ Confusing error message when ICQ users have different encodings
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Confusing error message when ICQ users have different encodings
https://bugs.launchpad.net/bugs/253452
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