Can someone please reopen this bug!
If you are still experiencing a problem similar to the one described in
this bug report, please file a new bug report with complete details. It
is believed that this bug is fixed, so this particular bug will not be
revisited again. If you are experiencing a
Can someone please reopen this bug!
I have just tried the test file I attached 18 months ago again. The
margins are even more broken now! Printing the test with shrink to fit
enabled shows a 15mm clip at the top and bottom and 4mm each side in
both single sided and duplex modes on A4.
This
Aarrg.
Even hpijs is broken now as well. But it is broken in exactly the same
way. Does it mean the problem is somewhere upstream from cups?
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Some additional info. I ran some more tests using the hpijs driver and
duplex printing on a Photosmart 6510, and there is still a 5mm clip of
the top margin on when duplex printing a test pdf file using evince.
This occurs irrespective of whether Shrink to printable area or Fit
to printable area
I can confirm that this bug is still present in 13.04. Using the add
printer function from the desktop gui to find a network connected HP
Photosmart 6510 and accepting all the defaults, results in a
configuration which clips at the top and bottom margins. The simple fix
is to go into the printer's
Hi Roger,
Can you try following things and let us know if clipping still happens?
=Remove all the print queues as follows:
-Open terminal and the run hp-toolbox command
- Press on (-) button and then select all entries and press Remove.
=Add new print queue with PS ppd selection.
I have no problems (that I can recall) using the PS (Postscript) based
.ppd file.
The problem of broken margins is with the PCL based .ppd file.
Sanjay: I prefer command line over QT GUI. It's much easier.
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On Fri, Sep 23, 2011 at 06:31:25PM -, Till Kamppeter wrote:
Roger, note that I have done a lot of fixes and improvements on the
Ubuntu package of which did not (yet) get adopted by HPLIP upstream. So
these fixes are most probably not in the Gentoo package of HPLIP. Please
report bugs in the
Looks like the offending email header is In-Reply-To: containing non-
common user name and a domain other then launchpad.net, which then
sends/loops the email back into here.
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No where, within the email forwarded from this list sent by Till
Kamppeter containing his comment #40, did I see a CC to this list within
the forwarded email.
The only address I sent an email to was using Till Kamppeter's address.
How the above reply ended-up here and beyond me, and is mostly
Roger, can you post the mail which you have sent to me (accidentally
posted here as comment #41) on the Ubuntu-devel-discuss mailing list
(ubuntu-devel-disc...@lists.ubuntu.com,
https://lists.ubuntu.com/mailman/listinfo/ubuntu-devel-discuss), so that
the appropriate Ubuntu developers get note of
Roger, can you open a new bug via the Report Bug link on
http://launchpad.net/hplip/
for your margin issue? It is most probably not the same as the one
described here. The bug report will get directly to the HPLIP developers
at HP. They use this site as their official bug tracking system.
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HP M1522NF using hplip's hp-laserjet_m1522nf_mfp-pcl3.ppd file.
I get unusually high top and bottom margins when printing from abiword,
but printing the test page with wupcs seems fine.
net-print/cups-1.4.8-r1
app-office/abiword-2.8.6-r1
app-text/ghostscript-gpl-8.7.1-r6
net-print/hplip-3.11.7
Roger, note that I have done a lot of fixes and improvements on the
Ubuntu package of which did not (yet) get adopted by HPLIP upstream. So
these fixes are most probably not in the Gentoo package of HPLIP. Please
report bugs in the bug tracking system of Gentoo and ask them to adopt
these fixes
** Changed in: hplip (Debian)
Status: Confirmed = Fix Released
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Title:
hpcups driver of HPLIP has broken margins
To manage notifications
Fixed upstream in HPLIP 3.11.5.
** Changed in: hplip
Status: Confirmed = Fix Released
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Title:
hpcups driver of HPLIP has broken margins
** Branch linked: lp:ubuntu/hplip
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Title:
hpcups driver of HPLIP has broken margins
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** Branch linked: lp:debian/hplip
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Title:
hpcups driver of HPLIP has broken margins
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Adding CUPS task as the pdftopdf filter does not respect the
RequiresPageRegion attribute in the PPDs. The next CUPS package in Natty
will add upstream fixes for the PDF filters including this one.
** Also affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Changed in: cups
** Changed in: cups (Ubuntu)
Status: In Progress = Fix Committed
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Title:
hpcups driver of HPLIP has broken margins
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** Changed in: cups (Ubuntu)
Assignee: (unassigned) = Martin Pitt (pitti)
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Title:
hpcups driver of HPLIP has broken margins
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This bug was fixed in the package cups - 1.4.6-3
---
cups (1.4.6-3) unstable; urgency=low
[ Till Kamppeter ]
* debian/local/filters/pdf-filters/filter/pdftoraster.cxx: Latest bug fixes
from upstream:
o Respect the *RequiresPageRegion attribute of the PPD files in the
** Branch linked: lp:ubuntu/cups
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hpcups driver of HPLIP has broken margins
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On Thu, Mar 10, 2011 at 08:06:35PM -, Till Kamppeter wrote:
Though I got errors on my upload attempts the package made it to the
server. So you will also get the fix applied fully automatically if you
update as usual in some hours.
Thanks, Till!
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Possibly related? https://bugzilla.redhat.com/show_bug.cgi?id=518756
(that bug references this one)
** Bug watch added: Red Hat Bugzilla #518756
https://bugzilla.redhat.com/show_bug.cgi?id=518756
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Matt, thanks for the link. This seems to be the solution. I will apply
it to Natty's HPLIP.
To the HPLIP developers at HP: Please apply the fix of
https://bugzilla.redhat.com/show_bug.cgi?id=518756 to the upstream HPLIP
package. Thanks.
** Changed in: hplip (Ubuntu)
Status: Confirmed =
** Changed in: hplip (Ubuntu)
Status: Triaged = In Progress
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Title:
hpcups driver of HPLIP has broken margins
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This bug was fixed in the package hplip - 3.11.1-2ubuntu1
---
hplip (3.11.1-2ubuntu1) natty; urgency=low
* debian/rules: Modified PPD generator for hpcups so that the PostScript
code for the PageSize option also sets the PCL paper size
(/cupsInteger0 XX) and not only
I have a fix ready now, but I have to wait for bug #732638 to get fixed
so that I can upload it.
Or if you want to try already, run the following command lines:
perl -e 'my $content = join(, ); while($content =~
Though I got errors on my upload attempts the package made it to the
server. So you will also get the fix applied fully automatically if you
update as usual in some hours.
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** Branch linked: lp:ubuntu/hplip
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Title:
hpcups driver of HPLIP has broken margins
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This problem still exists with HP DeskJet D2600 and hplip 3.11.1 on
Ubuntu 10.10.
The hpcups page is cut off at the bottom of the page.
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Title:
Can someone at HP have a look into this? Models currently having
problems seem to be: DeskJet 5550, DeskJet 3050 J610, and Photosmart
7600.
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Title:
I'm using hplip/hpcups 3.11.1 with Cups 1.4.6, and ghostscript 8.71-16
on a HP Photosmart 7600 printer. I'm experiencing the same problem. The
last 15mm or so are cut off when I'm printing on A4.
I've tried every possible tip that I've found when googling for a
solution but so far, everything has
I have a similar problem with an HP DeskJet 3050 J610 and hplip 3.10.9
backported to 10.04. I noticed that the media limits are different on
the test pages (I printed one with hpijs and one with hpcups):
hpcups: 3 x 14 to 207 x 295 millimeters
hpijs: 3 x 13 to 206 x 294 millimeters
The hpcups
I can confirm, that this issue appears with the Deskjet 5550.
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JoergAtHPLIP, please follow my instructions in comment #21. Thanks.
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Hello Till,
I tried this setting, I saw a small difference on the bottom which is
always cut off. The higher the value of HPMechOffset, the smaller is the
part cut off but even, if I set it to much higher values (I tried 1000)
there is still a part cut off. It seems to work only in a limited
I forgot to follow up, but I no longer have been experiencing margin
problems with the HP Deskjet 2600 I have. I'll need to look at what
version of the driver is being used, etc., but I'm away from my desktop
for another 2 weeks. I'll check and report my configuration then.
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Mark, the new developers continue to follow bugs here. So I hope that
they will fix this problem soon.
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Oldřich, for me it also looks like that only some printers are affected.
Otherwise we had many more bug reports about this problem.
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The problem is really restricted to only a few models. The following
printers are reported to have problems here or in the Debian bug:
- DeskJet D2600
- DeskJet 5550
These printers work (I have tested them with A4 paper, normal, duplex,
and borderless or they are reported to work in this bug
If you have problems with the margins of your printout, can you try the
following:
Edit the PPD file for your print queue, /etc/cups/ppd/queue name.ppd.
Look for a line beginning with *HPMechOffset: and modify the number in
it, for example change
*HPMechOffset: 70
to
*HPMechOffset: 50
Then
This is rumored to be fixed in gentoo
(http://bugs.gentoo.org/show_bug.cgi?id=288751) using hplip-3.9.12-r1
and ghostscript-gpl-8.71.
However, in Debian Squeeze I use hplip 3.10.6-1 and 8.71~dfsg2-6, and it
is still broken. I tried deleting the printer and restarting cups, but
it is still
It looks it works for me on Gentoo, using hplip-3.10.6 on HP DeskJet
3650. But as I understand it each printer could have it's own margin
problems...
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** Changed in: hplip (Ubuntu)
Status: Fix Released = Confirmed
** Bug watch added: Debian Bug tracker #518227
http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=518227
** Also affects: hplip (Debian) via
http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=518227
Importance: Unknown
** Changed in: hplip (Debian)
Status: Unknown = Confirmed
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** Branch linked: lp:ubuntu/lucid-updates/system-config-printer
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The wrong PDF print margins could be a different problem (caused by the
software that tries to print the PDF). I would recommend to use Print
Test Page from the HP Device Manager. In this way you can tell how much
HPLIP is wrong without any other software involved - the test page has
horizontal
Sorry for the complaint. In lucid, I used evince to print the glabels
generated PDF. In Windows, I used Adobe acrobat reader. I did print a
test page to be sure. I also printed another test page from an Ubuntu
9.10 system and the test pages are identical. The bottom lines are cut
off from the
That's ok. If you have the test pages from HP Device Manager printed
wrong, then I think you can be sure that there is something wrong in the
HPLIP package and not in the PDF printing software. Whenever I discover
something wrong, I try to eliminate any other possible problem sources -
in this
I cannot confirm this. I have an HP Deskjet 2600 and I print from a
vmware embedded Windows system. I've been trying to create some CD
labels with glabels and the margins were off about 1/4'' lower than the
same pdf printed in the Windows system. This entire printing thing
(margins and colors)
It looks like hplip-3.10.2 has correct margins - at least on my HP
DeskJet 3650. For me this is fixed. Can anyone confirm?
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I have a HP OfficeJet J4580. 3.9.8 appears to cut off a half cm at the top and
bottom and 3.9.12 cuts 1cm at the top.
I'm on gentoo amd64. output of hp-check:
HP Linux Imaging and Printing System (ver. 3.9.8)
Dependency/Version Check Utility ver. 14.3
Copyright (c) 2001-9 Hewlett-Packard
Any hplip developper here? I'm nervous about no reaction. It is not
possible to use the printer reasonably with the margins problem, so I'm
wondering what to do. Thanks.
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Update: 3.9.12's test page has correct horizontal ruler (width matches),
but the vertical one is still 1cm off. Does anybody know what is wrong
with the automatically generated ppd file (attached) now? It looks like
it has everything mentioned above (see the *FIXED* version), only the
Imageable
I've just encountered the margin problem with 3.9.10 (1cm off), version
3.9.8 worked fine on my Gentoo. Would it be possible to fix this in next
release (it looks like an easy bug)? Thanks.
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You received this bug
I've encountered the same problem on Gentoo[1] with an Officejet 5610.
Using the old hpijs (foomatic) PPD works fine, but the new hpcups PPD has
broken margins. I will paste the important differences in the PPDs:
# hplip-3.9.4b-r1:
CustomMedia A4/A4 210x297mm 595.00 842.00 10.00 36.00 10.00 9.00
Closing the Ubuntu HPLIP package task as we provide a workaround now.
The hpijs binary package migrates all hpcups-based print queues to
hpijs when getting installed or updated. There is no fix for the hpcups
regressions in the HPLIP package of Ubuntu.
** Tags added: hpcups
** Changed in: hplip
Till, any idea how to fix this? Nothing I change in hplip seems to make
the slightest bit of difference.
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Tim, can you retry with HPLIP 3.9.8? Can you also make sure to select
the correct one of the three flavors of the page size (normal, duplex,
borederless)? With duplex of you get the standard mode by choosing a
normal page size and the borderless mode by choosing a borderless page
size. With duplex
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