[Bug 549073] Re: HP F-4580: Problems with scanner support

2010-12-19 Thread Marco Craveiro
With the latest updates from Maverick, the scanner and printer functionality are now working just fine. Many thanks to whomever fixed it! :-) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/549073

[Bug 549073] Re: HP F-4580: Problems with scanner support

2010-12-18 Thread Launchpad Bug Tracker
[Expired for consolekit (Ubuntu) because there has been no activity for 60 days.] ** Changed in: consolekit (Ubuntu) Status: Incomplete = Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 549073] Re: HP F-4580: Problems with scanner support

2010-04-19 Thread Marco Craveiro
Hello Neil, Thanks a lot for your post! this means there's nothing wrong with the HP drivers, its got to be something that's different in Lucid. Well, its a start :-D Cheers mate -- HP F-4580: Problems with scanner support https://bugs.launchpad.net/bugs/549073 You received this bug

[Bug 549073] Re: HP F-4580: Problems with scanner support

2010-04-16 Thread Neil Clarkson
Quick note about the Tried installing the device under Karmic, unsuccessfully. This apparently is expected as the version of HPLIP does not support the device. statement of the original bug. Its still true that the hplip drivers in the karmic repo (I think 3.9.8 are the latest) dont recognise the

[Bug 549073] Re: HP F-4580: Problems with scanner support

2010-04-14 Thread Marco Craveiro
I did an apt-get dist-upgrade yesterday and received a new version of hplip (3.10.2-2ubuntu2). unfortunately, this did not fix my problem; the scanner is still only detected when logged in as root (for example by scanimage -L) but not as a regular user. In addition running sane as root still

[Bug 549073] Re: HP F-4580: Problems with scanner support

2010-04-11 Thread Marco Craveiro
Apologies for the delay. Here are the files as requested: /lib/udev/rules.d/40-hplip.rules # HPLIP udev rules file for HP printer and all-in-one products. # # The 40-hplip.rules file replaces the 55-hpmud.rules on newer distros with udev ACL support. # For older distros

[Bug 549073] Re: HP F-4580: Problems with scanner support

2010-04-11 Thread Marco Craveiro
Till, I'm afraid reinstalling hplip didn't fix the problem. The thing is, if the root cause of the problem is just permissions, why can't I scan as root? Cheers Marco -- HP F-4580: Problems with scanner support https://bugs.launchpad.net/bugs/549073 You received this bug notification because

[Bug 549073] Re: HP F-4580: Problems with scanner support

2010-04-03 Thread Scott James Remnant
** Package changed: udev (Ubuntu) = consolekit (Ubuntu) -- HP F-4580: Problems with scanner support https://bugs.launchpad.net/bugs/549073 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list

[Bug 549073] Re: HP F-4580: Problems with scanner support

2010-04-03 Thread Marco Craveiro
Hello Till, Thanks for that. Not sure if it helps but I also tried scanning as root and it seemed to have crashed sane. Wrt to the file you requested, it does exist indeed (psb). Will try reinstalling the package now. Cheers # do not edit this file, it will be overwritten on update

[Bug 549073] Re: HP F-4580: Problems with scanner support

2010-04-03 Thread Marco Craveiro
Till, I'm afraid reinstalling the package did not make any difference with regards to the permissions: $ sudo apt-get install --reinstall udev [sudo] password for marco: Reading package lists... Done Building dependency tree Reading state information... Done The following packages were

[Bug 549073] Re: HP F-4580: Problems with scanner support

2010-04-03 Thread Till Kamppeter
Did you unplug and re-plug the printer after reinstalling udev? If it still does not work, reinstall consolekit with sudo apt-get install --reinstall consolekit and unplug and re-plug the printer again. Does it work now? -- HP F-4580: Problems with scanner support

[Bug 549073] Re: HP F-4580: Problems with scanner support

2010-04-03 Thread Marco Craveiro
Till, Yes I have unplugged and re-plugged the device after re-install. I've also done the same after running the consolekit reinstall you suggest - still no luck. It basically still thinks that there is no device, even though lsusb clearly shows a device. (As before, running as root detects the

[Bug 549073] Re: HP F-4580: Problems with scanner support

2010-04-03 Thread Till Kamppeter
Can you please attach the following files: /lib/udev/rules.d/40-hplip.rules /lib/udev/rules.d/56-hpmud_support.rules /lib/udev/rules.d/70-acl.rules Can you also do apt-get install --reinstall hplip and then unplug and re-plug your printer. -- HP F-4580: Problems with scanner support

[Bug 549073] Re: HP F-4580: Problems with scanner support

2010-04-02 Thread Marco Craveiro
Hi, for some reason this bug is still marked as incomplete although I've supplied all the requested information... Can you please change this? Thanks -- HP F-4580: Problems with scanner support https://bugs.launchpad.net/bugs/549073 You received this bug notification because you are a member of

[Bug 549073] Re: HP F-4580: Problems with scanner support

2010-04-02 Thread Till Kamppeter
Can also provide the following information? Please enter the following commands in a terminal window and post their output here: lsusb ls -l /dev/usb/lp* /dev/bus/usb/*/* scanimage -L sane-find-scanner sudo scanimage -L sudo sane-find-scanner lpinfo -v lpstat -v -- HP F-4580: Problems with

[Bug 549073] Re: HP F-4580: Problems with scanner support

2010-04-02 Thread Marco Craveiro
Thanks for your prompt response Till. here is the information you've requested: $ lsusb Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 001 Device 003: ID 03f0:8c11 Hewlett-Packard Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub $ ls -l /dev/usb/lp*

[Bug 549073] Re: HP F-4580: Problems with scanner support

2010-04-02 Thread Till Kamppeter
On your machine the ACL (Access Control Lists) infrastructure is not working. Your ls -l /dev/bus/usb/*/* shows crw-rw-r-- 1 root lp 189, 2 2010-04-02 22:46 /dev/bus/usb/001/003 It must show crw-rw-r--+ 1 root lp 189, 2 2010-04-02 22:46 /dev/bus/usb/001/003 See the + after the permission bits.

[Bug 549073] Re: HP F-4580: Problems with scanner support

2010-03-26 Thread Marco Craveiro
** Description changed: Summary: - I cannot get my F-4580 multifunction device to scan. I'm using the Lucid Lynx Beta. The device is plugged in via USB. +  I cannot get my F-4580 multifunction device to scan. I'm using the Lucid Lynx Beta. The device is plugged in via USB.

[Bug 549073] Re: HP F-4580: Problems with scanner support

2010-03-26 Thread Philip Muškovac
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal: apport-collect 549073 This will help us to find and resolve the problem. Bear in mind that you may need

[Bug 549073] Re: HP F-4580: Problems with scanner support

2010-03-26 Thread Marco Craveiro
apport information ** Tags added: apport-collected ** Description changed: Summary:  I cannot get my HP F-4580 multifunction device to scan. I'm using the Lucid Lynx Beta. The device is plugged in via USB. I've dist-upgraded last this morning (~09:00 AM GMT). Articles Read