[Bug 551985] Re: UBUNTU ONE Malfunction

2010-07-03 Thread Mitch Towner
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on

[Bug 551985] Re: UBUNTU ONE Malfunction

2010-06-02 Thread Mitch Towner
We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Are you still experiencing this issue? Thanks in advance! -- UBUNTU ONE Malfunction https://bugs.launchpad.net/bugs/551985 You received

[Bug 551985] Re: UBUNTU ONE Malfunction

2010-04-16 Thread Mitch Towner
Thankyou for the new logs. It appears that you are not connected, please run u1sdtool -c (without the quotes) from a terminal window. If it still does not appear to be syncing, please copy another couple of files into your Ubuntu One directory let it run for a while. If you would like real-time

[Bug 551985] Re: UBUNTU ONE Malfunction

2010-04-15 Thread Narconon Denmark
I have done it. Here you go. ** Attachment added: log.zip http://launchpadlibrarian.net/44245124/log.zip -- UBUNTU ONE Malfunction https://bugs.launchpad.net/bugs/551985 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. --

[Bug 551985] Re: UBUNTU ONE Malfunction

2010-04-09 Thread Mitch Towner
Can you please let Ubuntu One run for a while, copy some files into your Ubuntu One folder then attach your ubuntuone logs to this bug. Please zip your entire $HOME/.cache/ubuntuone/log/ folder and attach the zip file here. Thanks in advance! -- UBUNTU ONE Malfunction

[Bug 551985] Re: UBUNTU ONE Malfunction

2010-04-05 Thread Narconon Denmark
I have done it from point four. I seem to not have the syncdaemon- exceptions.log file so I only attach the other one. I was not aware that I am running the beta version. I actually just followed the instructions while installing it. There can be one difference and this might be what created

[Bug 551985] Re: UBUNTU ONE Malfunction

2010-04-02 Thread Narconon Denmark
Thanks. I tried to follow what you have said. Seemingly the deamon is not running so i skipped step 1. I did step 2. I did step 3. On step 4 the confusion starts. I do not have ubuntu One at that place in my menus. It is under System/Preferences What i recall it was changing location in the

[Bug 551985] Re: UBUNTU ONE Malfunction

2010-04-02 Thread Mitch Towner
Hi Narconon, I failed to notice that you were running the beta PPA version. This explains why the instructions were confusing. Please start from step 4. From looking at your logs it seems that the deamon/service is running but not connected. Thanks in advance! The updated instructions are as

[Bug 551985] Re: UBUNTU ONE Malfunction

2010-03-31 Thread Mitch Towner
I'm sorry to hear Ubuntu One is not working properly for you. If you would like to help debug the problem that would be greatly appreciated. You can do the following in order to provide important details that will help determine the root cause of this issue. 1) Quit the Ubuntu One client.

[Bug 551985] Re: UBUNTU ONE Malfunction

2010-03-30 Thread Narconon Denmark
** Attachment added: Dependencies.txt http://launchpadlibrarian.net/42532670/Dependencies.txt ** Attachment added: UbuntuoneClientPackages.txt http://launchpadlibrarian.net/42532671/UbuntuoneClientPackages.txt ** Attachment added: XsessionErrors.txt