[Bug 596347] Re: Firefox 3.8.3 crashes on some UTube pages

2010-06-24 Thread drew212
If you find you're having problems again, please mark the bug as new and we will continue debugging, thanks for reporting your problem and helping to improve Ubuntu. Please report any other bugs you may find. -- Firefox 3.8.3 crashes on some UTube pages https://bugs.launchpad.net/bugs/596347 You

Re: [Bug 596347] Re: Firefox 3.8.3 crashes on some UTube pages

2010-06-24 Thread John Higby
Find attached backtrace On 06/24/2010 12:47 AM, drew212 wrote: > In order to help us narrow down the causes of this bug, could you please > run a backtrace for us? To do so, you will first need to install the > firefox-dbg, libgtk2.0-0-dbg, and gdb packages. After you do so, run the > followin

[Bug 596347] Re: Firefox 3.8.3 crashes on some UTube pages

2010-06-23 Thread drew212
In order to help us narrow down the causes of this bug, could you please run a backtrace for us? To do so, you will first need to install the firefox-dbg, libgtk2.0-0-dbg, and gdb packages. After you do so, run the following commands in a terminal in the given order: firefox -g 2>&1 | tee ~/Firefo

Re: [Bug 596347] Re: Firefox 3.8.3 crashes on some UTube pages

2010-06-22 Thread John Higby
Drew, I checked the /var/crash folder and there were no files in there. I enable Apport again and crashed Firefox and still no files in the folder. I checked and Terminal says Apport is running. I did a search for coredump.gz and no joy on that either. Please advise, John On 06/22/2010 01:31

[Bug 596347] Re: Firefox 3.8.3 crashes on some UTube pages

2010-06-22 Thread drew212
Could you please check in /var/crash for a crash report labeled Firefox? Since you have crashed several times there should be multiple files in there. I appreciate your enthusiasm to get this problem fixed but the errors you see in the terminal aren't what we need to debug this problem. We need a b

Re: [Bug 596347] Re: Firefox 3.8.3 crashes on some UTube pages

2010-06-20 Thread John Higby
See below showing apport command and running firefox and errors.. I did not see any report generated. Is it in a log file somewhere or did it get sent to you John j...@john-desktop:~$ sudo service apport start force_start=1 [sudo] password for john: apport start/running j...@john-desktop:~$

[Bug 596347] Re: Firefox 3.8.3 crashes on some UTube pages

2010-06-19 Thread drew212
Could you please generate an apport crash report for this? A crash report will help in resolving your problem. You can enable apport for one instance like this in the terminal: sudo service apport start force_start=1 I am marking this invalid as apport will open a new bug when the crash is genera

[Bug 596347] Re: Firefox 3.8.3 crashes on some UTube pages

2010-06-19 Thread John Higby
** Attachment added: "Dependencies.txt" http://launchpadlibrarian.net/50602907/Dependencies.txt ** Attachment added: "ExtensionSummary.txt" http://launchpadlibrarian.net/50602908/ExtensionSummary.txt ** Attachment added: "profile_default_pluginreg.dat.txt" http://launchpadlibrarian.net/