Public bug reported: Binary package hint: ubiquity
linuxmint-10-gnome-dvd-i386.iso Mint Linux 10 install to a "no brand" PC with 448MB RAM (512MB less 64MB for video) into a 41GB partition on an 80GB HDD: Received "[Errno 5] Input/Output error" and the following dialogs, but without expected "detail". Tried three times. Each time the error occurs immediately upon start of the "Copying files..." step. The same "Errno 5" also occurs when trying to install Mint 9, Ubuntu 10.04.1, and Ubuntu 10.10. With these earlier attempts, the file copy step fails at different points during the copy, at ether 32% or about 45% complete. Note that using the Ubuntu Alternate CD to install w/o ubiquity was successful. Various attempts to resolve the ubiquity failure did not work: . replaced an old CD ROM drive with a new CD/DVD RW drive . burned the CDs and DVDs at a slower speed . burned a DVD on the same drive used to run the install . ran badblocks with write mode on the failing partition (found 1 bad block, which was added to the BBT) . ran memtest through several passes (found "block move" errors, so swapped memory DIMMs) . re-ran memtest through 10 complete passes (no further memory errors were detected) . removed half of the installed memory (per other posts) . confirmed that the computer was not overheating None of these resolved the problem. Per instructions in the error dialog box, am filing a new bug and attaching requested log files. ------------------------------------------------------------------------ Installation Failed The installer encountered an error copying files to the hard disk: [Errno 5] Input/output error This is often due to a faulty CD/DVD disk or drive, or a faulty hard disk. It may help to clean the CD/DVD, to burn the CD/ DVD at a lower speed, to clean the CD/DVD drive lens (cleaning kits are often available from electronics suppliers), to check whether the hard disk is old and in need of replacement, or to move the system to a cooler environment. [Ok] ------------------------------------------------------------------------ Installer Crashed We're sorry; the installer crashed. Please file a new bug report at https://launchpad.net/ubuntu/+source/ubiquity/+filebug (do not attach your details to any existing bug) and a developer will attend to the problem as soon as possible. To help the developers understand what went wrong, include the following detail in your bug report, and attach the files /var/log/syslog and /var/log/partman: [Close] ------------------------------------------------------------------------ ** Affects: ubiquity (Ubuntu) Importance: Undecided Status: New ** Tags: errno+5 mint+10 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/700208 Title: "Errno 5 Input/Output error" when installing Mint 10 -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs