Thank you for taking the time to report this issue and helping to make
Ubuntu better. Examining the information you have given us, this does
not appear to be a bug report so we are closing it and converting it to
a question in the support tracker. We appreciate the difficulties you
are facing, but
Google-Translation:
The symbol of the audio will not appear on the top bar, and when the
volume was increased on the keyboard it worked normally. The songs, even
if implemented, could not be heard or simply did not arrive on the
jukebox.
Restart to see if the problem disappeared ...
ProblemType:
** Attachment added: "Acima pode-se perceber a ausência do ícone de volume"
https://bugs.launchpad.net/bugs/762368/+attachment/2044819/+files/Captura_de_tela.png
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