[Bug 792841] Re: OpenOffice.org Contour Editor crashes login session

2011-06-11 Thread VanillaMozilla
Any clue where to find debugging information and what the packages are called? This is a nontrivial question. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/792841 Title: OpenOffice.org Contour

[Bug 792841] Re: OpenOffice.org Contour Editor crashes login session

2011-06-09 Thread VanillaMozilla
I'll be happy to submit a crash report as soon as I can get more guidance on this. Searching blindly for crash reports is a fool's errand. Meanwhile, I've upped the status, in hopes of getting a response. Crash report or not, it's still a nasty crash, and probably a valid bug. ** Changed in:

[Bug 792841] Re: OpenOffice.org Contour Editor crashes login session

2011-06-09 Thread Christopher M. Penalver
VanillaMozilla, as noted in the following procedure posted to you when you first submitted this bug, you have to install the -dbg symbols for your program: https://wiki.ubuntu.com/DebuggingProgramCrash Marking back to Invalid. Please do not re-open this bug again as it will not be triaged due to

[Bug 792841] Re: OpenOffice.org Contour Editor crashes login session

2011-06-07 Thread VanillaMozilla
There is no /var/crash/ directory. There is no /var/log/crash/. There is no *.crash file on the computer. Any other ideas? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/792841 Title:

[Bug 792841] Re: OpenOffice.org Contour Editor crashes login session

2011-06-06 Thread VanillaMozilla
I'm not surprised. Crashes are often capricious. I can't even reproduce this on other computers, although this one otherwise seems to be in perfect order. Is there a log or something I can post? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed

[Bug 792841] Re: OpenOffice.org Contour Editor crashes login session

2011-06-06 Thread Christopher M. Penalver
VanillaMozilla, your crash report is missing. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now

[Bug 792841] Re: OpenOffice.org Contour Editor crashes login session

2011-06-05 Thread VanillaMozilla
Apparently it does not work with all image files. A file created and cropped by SimpleScan seems to cause failure. File attached. I'm a little reluctant run the commands to try it yet with LibreOffice. Does the command apt-get -y upgrade also upgrade the OS to Natty? I'm not quite ready to

[Bug 792841] Re: OpenOffice.org Contour Editor crashes login session

2011-06-05 Thread Christopher M. Penalver
VanillaMozilla, this is unreproducible in LibreOffice Writer. lsb_release -rd Description:Ubuntu 11.04 Release:11.04 uname -r 2.6.38-9-generic apt-cache policy libreoffice-writer libreoffice-writer: Installed: 1:3.3.2-1ubuntu5 Candidate: 1:3.3.2-1ubuntu5 Version table: ***

[Bug 792841] Re: OpenOffice.org Contour Editor crashes login session

2011-06-04 Thread VanillaMozilla
** Attachment added: Version information https://bugs.launchpad.net/bugs/792841/+attachment/2154878/+files/VerInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/792841 Title: OpenOffice.org

[Bug 792841] Re: OpenOffice.org Contour Editor crashes login session

2011-06-04 Thread Christopher M. Penalver
VanillaMozilla, thank you for reporting this bug and helping make Ubuntu better. Could you please attach the .jpg that when inserted, produces this problem? Does this issue occur for you in LibreOffice Writer? sudo add-apt-repository ppa:libreoffice/ppa sudo apt-get update sudo apt-get -y