[Bug 796871] Re: qualcomm modem wont work

2014-10-19 Thread Viktor
** Attachment removed: "Dependencies.txt" https://bugs.launchpad.net/ubuntu/+source/modemmanager/+bug/796871/+attachment/2167802/+files/Dependencies.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bug

[Bug 796871] Re: qualcomm modem wont work

2011-09-06 Thread Mathieu Trudel-Lapierre
Andrew, I've already looked into this with Mauricio outside of this bug report. The issue is that the firmware doesn't appear to be loaded, perhaps because there is no "valid" firmware to load for this provider (possibly, which is why I had Mauricio try all the firmware files available). Sorry if

[Bug 796871] Re: qualcomm modem wont work

2011-07-17 Thread Andrew Simpson
The blacklist lines in the udev rules '77-mm-qdl-device-blacklist' are to prevent modem-manager grabbing the port before the firmware is loaded. The firmware is loaded through a serial port on /dev/ttyUSB0. Once the firmware is correctly loaded a new port will open up on /dev/ttyUSB1. The problem

[Bug 796871] Re: qualcomm modem wont work

2011-07-14 Thread Mauricio Pretto
none of those firmwars worked . tried all of them -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/796871 Title: qualcomm modem wont work To manage notifications about this bug go to: https://bugs

[Bug 796871] Re: qualcomm modem wont work

2011-07-14 Thread Mathieu Trudel-Lapierre
No, we have everything: modem-manager[12298]: [1308440689.323452] [mm-manager.c:793] device_added(): (tty/ttyUSB0): port's parent device is blacklisted Looking at this it seems as though this particular Gobi modem doesn't properly gets its firmware loaded, perhaps? Right now it's blacklisted by

[Bug 796871] Re: qualcomm modem wont work

2011-06-26 Thread Mauricio Pretto
Hi Mathieu, do you need any other info for debuging ? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/796871 Title: qualcomm modem wont work To manage notifications about this bug go to: https://bugs

[Bug 796871] Re: qualcomm modem wont work

2011-06-18 Thread Mauricio Pretto
I hope this help -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/796871 Title: qualcomm modem wont work To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/modemma

[Bug 796871] Re: qualcomm modem wont work

2011-06-18 Thread Mauricio Pretto
** Attachment added: "modem log" https://bugs.launchpad.net/ubuntu/+source/modemmanager/+bug/796871/+attachment/2174594/+files/modem.log.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/796871 Ti

[Bug 796871] Re: qualcomm modem wont work

2011-06-18 Thread Mauricio Pretto
** Attachment added: "modem log" https://bugs.launchpad.net/ubuntu/+source/modemmanager/+bug/796871/+attachment/2174593/+files/modem.log.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/796871 Ti

[Bug 796871] Re: qualcomm modem wont work

2011-06-16 Thread Mathieu Trudel-Lapierre
There is no simpler way ;) The idea is to stop network-manager so that modemmanager can be stopped and started again with the right switch to list debug information, then restarting network-manager to test the connection. Then we will see all the messages passing back and forth between MM and

[Bug 796871] Re: qualcomm modem wont work

2011-06-16 Thread Mauricio Pretto
is there a simple way to debug that ? I just took a look at that, and seems very technical . I'm just a sales guy :) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/796871 Title: qualcomm modem wont

[Bug 796871] Re: qualcomm modem wont work

2011-06-15 Thread Mathieu Trudel-Lapierre
Could you please follow the steps here: https://wiki.ubuntu.com/DebuggingModemmanager under Getting Debug logs to get the current debugging logs from MM while reproducing the issue? Also, I suspect this may need to load the correct special firmware with gobi_loader if it's not already being done.

[Bug 796871] Re: qualcomm modem wont work

2011-06-15 Thread Mauricio Pretto
** Attachment added: "syslog.gz" https://bugs.launchpad.net/ubuntu/+source/modemmanager/+bug/796871/+attachment/2170520/+files/syslog.gz -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/796871 Title:

[Bug 796871] Re: qualcomm modem wont work

2011-06-15 Thread Mauricio Pretto
Bus 001 Device 003: ID 05c6:9211 Qualcomm, Inc. Acer Gobi Wireless Modem (QDL mode) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/796871 Title: qualcomm modem wont work To manage notifications abou

[Bug 796871] Re: qualcomm modem wont work

2011-06-14 Thread Mathieu Trudel-Lapierre
Huh, this seems to have not worked as expected. To figure out what was doing wrong, we'd need at least /var/log/syslog after reproducing the problem, and the output of 'lsusb' to know the exact USB ID for the modem. Could you please add those to the report? Thanks! ** Changed in: modemmanager (U

[Bug 796871] Re: qualcomm modem wont work

2011-06-13 Thread Mauricio Pretto
-- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/796871 Title: qualcomm modem wont work To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/modemmanager/+bug/796871/