[Bug 828471] Re: USB3.0 External Harddrive fails to detect

2012-03-25 Thread Christopher M. Penalver
Lixin Chin, if you could also please temporarily remove the workaround and test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream

[Bug 828471] Re: USB3.0 External Harddrive fails to detect

2012-03-25 Thread Lixin Chin
Attached files *with* uas blacklisted: ** Attachment added: "lspci-vvnn.log" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/828471/+attachment/2937996/+files/lspci-vvnn.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. ht

[Bug 828471] Re: USB3.0 External Harddrive fails to detect

2012-03-25 Thread Lixin Chin
** Attachment added: "uname-a.log" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/828471/+attachment/2937999/+files/uname-a.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/828471 Title:

[Bug 828471] Re: USB3.0 External Harddrive fails to detect

2012-03-25 Thread Lixin Chin
** Attachment added: "proc_version_signature.log" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/828471/+attachment/2937998/+files/proc_version_signature.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launch

[Bug 828471] Re: USB3.0 External Harddrive fails to detect

2012-03-25 Thread Lixin Chin
Attached files *with* uas blacklisted: ** Attachment added: "uname-a.log" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/828471/+attachment/2937995/+files/uname-a.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://

[Bug 828471] Re: USB3.0 External Harddrive fails to detect

2012-03-25 Thread Lixin Chin
** Attachment added: "lsusb.log" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/828471/+attachment/2937997/+files/lsusb.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/828471 Title: USB3

[Bug 828471] Re: USB3.0 External Harddrive fails to detect

2012-03-25 Thread Lixin Chin
** Attachment added: "dmesg.log" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/828471/+attachment/2938000/+files/dmesg.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/828471 Title: USB3

[Bug 828471] Re: USB3.0 External Harddrive fails to detect

2012-03-25 Thread Lixin Chin
lspci-vvnn.log *without* blacklisting uas (only dmesg and lspci outputs differ in this case) ** Attachment added: "lspci-vvnn.log" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/828471/+attachment/2938033/+files/lspci-vvnn.log -- You received this bug notification because you are a mem

[Bug 828471] Re: USB3.0 External Harddrive fails to detect

2012-03-25 Thread Lixin Chin
dmesg.log *without* blacklisting uas (only dmesg and lspci outputs differ in this case) ** Attachment added: "dmesg.log" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/828471/+attachment/2938032/+files/dmesg.log -- You received this bug notification because you are a member of Ubuntu B

[Bug 828471] Re: USB3.0 External Harddrive fails to detect

2012-03-22 Thread Christopher M. Penalver
Lixin Chin, thank you for reporting this bug and helping make Ubuntu better. Could you please attach all relevant information noted in: https://wiki.ubuntu.com/DebuggingHardwareDetection ? ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification

[Bug 828471] Re: USB3.0 External Harddrive fails to detect

2012-03-18 Thread Henning Mortensen
After adding the blacklist uas and restarted it works: It has confused me a bit that it took 10-20 seconds before the drive (Lacie Rugged USB 3.0) was actually recognized. So first I thought it had not worked, (did not show up in "df") . But suddenly Nautilus blinked, and there it was! Then also sh

[Bug 828471] Re: USB3.0 External Harddrive fails to detect

2012-02-15 Thread Nan
After adding the blacklist uas and restarted, I also did this: sudo rmmod uas I then plug it in, and a dialog popped on on Ubuntu saying cannot mount the device. However, I can see it in the Disk Utility. I try to mount there with a same error. However, after I reformat the drive, and then c

[Bug 828471] Re: USB3.0 External Harddrive fails to detect

2012-02-15 Thread Nan
Also tested on both USB 2.0 and USB 3.0, and both failed. Disk utility see the drive, but cannot format. gparted doesn't see the drive at all. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/828471 Ti

[Bug 828471] Re: USB3.0 External Harddrive fails to detect

2012-02-15 Thread Nan
Adding the above line (blacklist uas) to either files didn't solve my problem. Linux vy-MXG071 2.6.38-13-generic #55-Ubuntu SMP Tue Jan 24 15:34:24 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux Please see the attached log. The drive case is: Rocketfish Rf-hd3025 USB 3.0 2.5" Sata Hard Drive Enclosure

[Bug 828471] Re: USB3.0 External Harddrive fails to detect

2011-11-30 Thread Lixin Chin
I can confirm that adding the line "blacklist uas" into /etc/modprobe.d/blacklist.conf (or /etc/modprobe.d/blacklist-usb.conf in my case) solves the bug. The harddrive seems to work perfectly over USB3.0 once this is done, even without adding a FAT32 partition. Oddly in kubuntu, plugging in the d

[Bug 828471] Re: USB3.0 External Harddrive fails to detect

2011-11-30 Thread Martin Backhaus
Putting "blacklist uas" into the file /etc/modprobe.d/blacklist.conf solved the problem for now... -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/828471 Title: USB3.0 External Harddrive fails to dete

[Bug 828471] Re: USB3.0 External Harddrive fails to detect

2011-11-30 Thread Martin Backhaus
No, after reformatting the drive with Windows it is not recognized at all. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/828471 Title: USB3.0 External Harddrive fails to detect To manage notificati

[Bug 828471] Re: USB3.0 External Harddrive fails to detect

2011-11-30 Thread Martin Backhaus
The drive is not completely detected on my laptop, too. Ubuntu 11.10, Kernel 3.0.0-13-generic, 32bit With the "Disk Utility 3.0.2" Tool I am able to discover the drive, but I get error messages, whenever I try to format it: Error formatting drive An error occurred while performing an operation on

[Bug 828471] Re: USB3.0 External Harddrive fails to detect

2011-11-21 Thread Lixin Chin
sudo fdisk -l; echo; sudo parted -l; -- Disk /dev/sda: 500.1 GB, 500107862016 bytes 255 heads, 63 sectors/track, 60801 cylinders, total 976773168 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512

[Bug 828471] Re: USB3.0 External Harddrive fails to detect

2011-11-21 Thread Lixin Chin
Tested in oneiric 11.10 with linux-image-3.0.0-13-generic and the bug is still present. ** Attachment added: "dmesg_3.0.0-13-generic.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/828471/+attachment/2604631/+files/dmesg_3.0.0-13-generic.txt -- You received this bug notification be

[Bug 828471] Re: USB3.0 External Harddrive fails to detect

2011-10-24 Thread Lixin Chin
Tested in oneiric 11.10, and the bug is still present. ** Attachment added: "dmesg.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/828471/+attachment/2569208/+files/dmesg.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubun

[Bug 828471] Re: USB3.0 External Harddrive fails to detect

2011-09-11 Thread Brad Figg
** Changed in: linux (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/828471 Title: USB3.0 External Harddrive fails to detect To manage notifications about thi

[Bug 828471] Re: USB3.0 External Harddrive fails to detect

2011-09-11 Thread Julian Wiedmann
** Package changed: linux-lts-backport-natty (Ubuntu) => linux (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/828471 Title: USB3.0 External Harddrive fails to detect To manage notifications

[Bug 828471] Re: USB3.0 External Harddrive fails to detect

2011-08-25 Thread Lixin Chin
Another search of the ubuntu forums turned up this user who seems to have the identical problem with the same model of HDD: http://ubuntuforums.org/showthread.php?t=1815922 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.

[Bug 828471] Re: USB3.0 External Harddrive fails to detect

2011-08-22 Thread Lixin Chin
Confirming that the bug still exists in the latest Ubuntu kernel, 2.6.38-11-generic (64-bit). -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/828471 Title: USB3.0 External Harddrive fails to detect T

[Bug 828471] Re: USB3.0 External Harddrive fails to detect

2011-08-17 Thread Lixin Chin
It appears to be related to this: https://bugzilla.redhat.com/show_bug.cgi?format=multiple&id=717633 error in Fedora 15, and to this: http://ubuntuforums.org/showthread.php?p=11142776 posting on the ubuntu forums. -- You received this bug notification because you are a member of Ubuntu Bugs, wh

[Bug 828471] Re: USB3.0 External Harddrive fails to detect

2011-08-17 Thread Lixin Chin
Attached the dmesg output when plugging the same drive into a usb2.0 port on the same computer. Although it says its attached the disk to sdb, sudo fdisk -l /dev/sdb just returns with no output. ** Attachment added: "dmesg_usb2.txt" https://bugs.launchpad.net/ubuntu/+source/linux-lts-backpo

[Bug 828471] Re: USB3.0 External Harddrive fails to detect

2011-08-17 Thread Lixin Chin
Oops, previous dmesg missed a few lines from the scsi driver which are output a few seconds after the xhci_hcd failures. ** Attachment added: "dmesg.txt" https://bugs.launchpad.net/ubuntu/+source/linux-lts-backport-natty/+bug/828471/+attachment/2287660/+files/dmesg.txt -- You received this b

[Bug 828471] Re: USB3.0 External Harddrive fails to detect

2011-08-17 Thread Lixin Chin
Attaching dmesg output. ** Attachment added: "dmesg.txt" https://bugs.launchpad.net/ubuntu/+source/linux-lts-backport-natty/+bug/828471/+attachment/2287659/+files/dmesg.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://b

[Bug 828471] Re: USB3.0 External Harddrive fails to detect

2011-08-17 Thread Lixin Chin
-- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/828471 Title: USB3.0 External Harddrive fails to detect To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-lt