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** No longer affects: sane-backends (Ubuntu)
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Title:
HP ScanJet 5300C doesn't work
To manage notifications about this bug go to:
I can confirm it: I have a Hp ScanJet 5300C.
Downgrading libsane also works out for me.
1.0.21 woks (was not necessary to go back to 1.0.19). 1.0.22 doesn't.
apt-cache policy libsane
libsane:
Installed: 1.0.21-2ubuntu2
Candidate: 1.0.22-2ubuntu2
Version table:
1.0.22-2ubuntu2 0
I'm trying to find out, which commit caused this issu.
http://anonscm.debian.org/gitweb/?p=sane/sane-
backends.git;a=shortlog;h=refs/tags/RELEASE_1_0_22
My first guess is a change at the avision backend.
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Yes, it works for me in Lucid. At least at 200 dpi.
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Actually I think this should work in Lucid because back then I solved
the issue by using newer sane packages from Debian.
The issue with scan stopping 15-20% through the image is caused by
selecting a resolution not supported by the scanner/driver.
You can select resolution in 1dpi step but
This error still occurs in xsane under karmic koala. It seems like an
ignore-action until no one owns this device any more...
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ScanJet 5300C works for me on Intrepid but scanning on it crashes xsane.
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** Branch linked: lp:~theundecided/openable/0.0.1
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83587] Re: HP ScanJet 5300C doesn't work
Date: Sat, 04 Jul 2009 22:06:28 -
** Branch linked: lp:~theundecided/openable/0.0.1
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Hi,
I'm using an up-to-date Jaunty and have experienced the above problem
ever since switching to Linux.
However today I thought I'd try again.
Initially I had the same problems: Xsane identified the scanner but
would stall at about 25% and freeze.
I read through many of the older posts here
** Bug watch added: Red Hat Bugzilla #206094
https://bugzilla.redhat.com/show_bug.cgi?id=206094
** Also affects: acpi via
https://bugzilla.redhat.com/show_bug.cgi?id=206094
Importance: Unknown
Status: Unknown
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** Changed in: acpi
Status: Unknown = Invalid
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It still does occur with Ubuntu 8.10 (kernel 2.6.27-9).
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Polo:
For me, the following command:
sudo echo -e libsane hold | dpkg --set-selections
has succeeded in putting the libsane package in hold status, so
update-notifier does not bother me any more asking me to upgrade it.
I just have to be careful when I update other packages via update-manager
are fine. It sure is nice to finally have my scanner working
again. Thanks for your help.
Paul in Northwest Florida, USA
- Original Message -
From: miguelquiros [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Subject: [Bug 83587] Re: HP ScanJet 5300C doesn't work
Date: Tue, 28 Oct 2008 08:16:30
Miguel, Patricio, and bhmb
I want to thank you all in public for your persistence in pursuing a
solution to this vexing problem. Following through on your suggestions
I finally got my HP 5300c working again in Ubuntu. I used to use Kooka
under KDE under a different Linux distribution and am
Since I upgraded to last libsane (1.0.19-1ubuntu3), using xsane restarts
gdm. Reverted back to libsane_1.0.19~cvs20070505-3ubuntu2 and everything
works again.
Looks like last libsane doesn't handle correctly HP 5300c
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Hello,
Sorry Polo, I hope I am not going to moderate your joy too much by
making following comment
As I said before, my next step would be to install 56 K modem (for fax).
As one is never too rich I have got a true external 56K and a winmodem
connextant (2 modems). I started with the easier the
Patricio:
The scanimage reply shows that the device is detected and its permissions are
properly set. From here, I do not know what the problem might be. For me, xsane
worked fine when reaching this point.
Perpahs you may try scanning something from the console with
scanimage -v whatever.png
And
Using my hp4215 I did:
scanimage -v hp4215.pnm
scanimage: scanning image of size 638x1125 pixels at 24 bits/pixel
scanimage: acquiring RGB frame
scanimage: min/max graylevel value = 0/255
scanimage: read 2153250 bytes in total
and then I get the image... everything works. Does this mean most of
Thank you Miguel,
1/ You were right concerning the authorisation for scanner, I authorised it
(see joined text)
2/ I then used the same commands (see joined text) as yesterday and it seems to
work well until the last one scanimage -L where no scanner is identified (see
joined text). It seems
bhmb,
Just to clarify what I did:
1) Downgraded libsane back to the 1.0.18-3ubuntu1 version
2) Commented SUBSYSTEM!=usb_device, GOTO=libsane_rules_end as Miguel
suggested (this did improve the situation as the scanner was now
recognized by scanimage -L).
But now... very curious, I found out that
Thank you Patricio
What is funny is that I also did step 1 and 2. I had also needed to be declared
as a sane user due to the downgrading ?
I think I am now where you were before setp 2 as the scanimage -L in my
Terminal says no scanner available.
I shall try to load kooka and see if there is
Hi Miguel and Patricio and thank you both of you
Patricio : it seems kooka should not be necessary as you will see : I
thought I had restarted the system but may be I did not and going back
from Windows where I still work upon receipt of your mail to Ubuntu I
just made a test from Applications,
That is great! Works for me too. I found this
http://ubuntuforums.org/showthread.php?t=354551
Thanks for your help.
Patricio
On Fri, 2008-10-17 at 18:33 +, bhmb wrote:
Hi Miguel and Patricio and thank you both of you
Patricio : it seems kooka should not be necessary as you will see : I
Hello. I am glad that you get the scanner to work. Regarding resolution, I use
200 dpi in a standard basis and switch to 300 when I want better resolution. I
am not sure if I have ever tried 150, perhaps not.
Greetings,
Miguel
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HP ScanJet 5300C doesn't work
Now I get:
scanimage -L
device `avision:libusb:002:003' is a Hewlett-Packard ScanJet 5300C
flatbed scanner
when I scan the lamp moves to the end of the scan area and then it
stops. After a while starts flashing. Xsane is says error during read:
Error during device I/O.
On Thu, 2008-10-16 at
Hello. Perhaps the scanner is recognised but the permissions for
accessing it are wrongly set (because of mixing packages of different
Ubuntu versions). Install the package sane-utils (if not already
installed) and try the following commands (with the scanner connected of
course) in a terminal and
Hi Miguel, I am new to Ubuntu (8.04 version) and after spending 2 days
configurating my wifi card I am glad to find this forum about my 5300C. I did
the downgrade as you suggested it but now when I try to launch Applications,
Graphisme, Scanneur it shows no peripherical available (before it
I am in the same situation that bhmb
sudo sane-find-scanner
found USB scanner (vendor=0x03f0 [Hewlett Packard], product=0x0701 [Hewlett
Packard ScanJet 5300C/5370C ]) at libusb:002:002
sudo scanimage -L
device `avision:libusb:002:002' is a Hewlett-Packard ScanJet 5300C flatbed
scanner
The scanimage -L command works as root but not as normal user. Assuming that
the normal user does belong to the scanner group (it may be checked by: cat
/etc/group | grep scanner), it seems that the device node has not been created
belonging to the scanner group.
In one case, I have found that
Back from windows (still on dual boot as long as Ubuntu not fully
working) thank you Miguel for these quick replies. I am not so lucky as
Patricio (see joined screenshot) as there is no difference between sudo
and not sudo as it seems ? Bernard
** Attachment added: commandes scan.png
bhmb:
It seems that you have not the package sane-utils installed. Please go to
synaptic and install this package before using the commands sane-find-scanner
and scanimage.
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Hello Miguel. Thank you for your reply. I tried to correct everything :
1/ I used synaptic and intalled sane-utils
2/ Using the sudo gedit command I modified the 45-libsane.rules file
and checked that modification had been saved (see joined screenshot)
3/ I restarted the system and then used the
Since 7.04 I have had to fight Ubuntu to get my scanner (Brother DCP130C) to
work. Usually I have to resort to using sudo xsane to get it to launch, then
chmod 666 the images after scanning.
I got it going in 8.10 Alpha 6 by going to users and groups and putting a tick
in EVERY heading's
I have been using Kubuntu for over a year now with no issues. Started
in 7.10(?) and then did the upgrade to 8.04. I had used my ScanJet
5370C without issue prior to the upgrade to 8.04. Tried tonight and it
did not work, Looked into Ubuntu forums, found the info from
miguelquiros about
I can confirm this. I have an up-to-date Intrepid release as of this
morning and my Scanjet 5300C does not get recognised when running XSane.
# uname -a
Linux lobsang 2.6.27-3-generic #1 SMP Wed Sep 10 16:02:00 UTC 2008 i686
GNU/Linux
However sane-find-scanner reports the following:
#
Can't speak for 2.6.26 but I tried 2.6.27 kernel and no luck. Sane-
find-scanner lists both my 5300C scanner and my Pinnacle HDTV usb stick
but when I run Xsane or Kooka, neither finds the scanner. I'm back to
2.6.24 kernel for now due to other problems but am hopeful this issue
will be
The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the
upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would
appreciate it if you could please test this newer 2.6.27 Ubuntu kernel.
There are one of two ways you should be able to test:
1) If you are comfortable
Any chance this will be fixed?
Thanks,
Patricio
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To downgrade, first you need to download the deb file, in this case from:
http://archive.ubuntu.com/ubuntu/pool/main/s/sane-backends/
Download at any directory the file libsane_1.0.18-3ubuntu1_i386.deb
Then, in a terminal, move to the directory where the file has been downloaded
and execute:
sudo
I had tried to remove the libsane and then installed, but it broke a bunch of
dependences: xane, sane-utils
Then I installed them back with no luck.
Then I tried your command, well no luck. Sorry I think I broke your solution
by running the wrong commands before you posted.
After running your
Sorry. I think that my problem is not the same as yours. I have never
seen the drc error. Perhaps you have some sort of wrong
configuration file somewhere. If you may delete any configuration file
in your home directory related with xsane ... (but I do not where such
configuration files might
My scanner HP 5300C worked perfectly until I upgraded to Ubuntu 8.04 TLS. After
upgrading, when connecting the scanner, the /dev/bus/usb device is created but
is not longer assigned to the group scanner but to the group root, so if I
start xsane (as normal user) the device is not detected. If I
Miguel, I am kind of new. Can you post instructions to downgrade libsane? I
usually use synaptic, Package-Force Version is not available.
Thanks,
Patricio
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Hi Patricio,
After you attempt to scan an image and run into errors, can you capture
and attach your dmesg output? Could you also attach /var/log/syslog ?
Thanks.
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** Attachment added: dmesg.after.crashing.txt
http://launchpadlibrarian.net/14825623/dmesg.after.crashing.txt
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** Attachment added: syslog.after.crashing.txt
http://launchpadlibrarian.net/14825631/syslog.after.crashing.txt
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It seems that Vuescan knows how to solve this.
It also seems that somebody knows how to compile this in Linux, but I am too
new to try this. Can somebody post detailed instructions for Ubuntu?
http://members.chello.nl/~j.schoone/scanning.html
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HP ScanJet 5300C doesn't work
I don't know if I am allow to confirm bugs, but this seems to be pretty
clear. I have seen several people reporting problems with 5300C.
** Changed in: linux (Ubuntu)
Status: Incomplete = Confirmed
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I think this is still a problem. It doesn't work in Hardy.
Thanks!
Patricio
** Changed in: linux (Ubuntu)
Status: Fix Released = Incomplete
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I love ubuntu, I think you guys are amazing. I also see this problem
with 5300C. Here are my notes. Can I provide any more information ? I am
new at this.
[EMAIL PROTECTED]:~$ uname -s -r
Linux 2.6.24-16-generic
[EMAIL PROTECTED]:~$ lsusb
Bus 002 Device 003: ID 0d49:7110 Maxtor
Bus 002 Device
I also tried xsane and I get:
Error while loading device settings:
/home/patricio/.sane/xsane/Hewlett-Packard:ScanJet5300C.drc is not a
device-rc-file !!!
Thanks!
Patricio
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Greetings from a new member
When my previous scanner died, I specifically bought a used HP Scanjet
5300C because the SANE website said it worked completely. When I try to
use it with Linux I have the same problem noted previously in this
thread. Scanner works fine in Windows so no hardware
Works now :)
** Attachment added: out.jpg
http://launchpadlibrarian.net/11017182/out.jpg
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Hi Thomas,
Thanks for the update. I'm glad to hear things are working again so
I'll be closing this bug report. Feel free to report any future bugs
you may find, it's much appreciated. Thanks!
** Changed in: linux (Ubuntu)
Status: Incomplete = Fix Released
** Tags removed:
The Hardy Heron Alpha2 release will be coming out soon (around Dec 20).
It will have an updated version of the kernel (Hardy Alpha1 still had
the previous Gutsy kernel). It would be great if you could test with
this new release if this issue still exists. I'll be sure to update
this report when
I'm retargeting this bug towards the upcoming Hardy kernel. I've tagged
this as hardy-kernel-candidate so that we make sure to retarget this
report once the new release is out. However against the linux-
source-2.6.22 package this is being marked as Won't Fix as it does not
meet the criteria for
It can probably be fixed by using the Hardy kernel in Gutsy once it's
arrives.
A Google search seems helpful (here on how to use Gutsy kernel in
Feisty)
http://www.google.com/search?hl=enq=gutsy+kernel+feisty
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I ve got the exact same problem as ThomasNovin.
(Since i have the same uname -a and the same version-signature, i dont post
them)
** Attachment added: dmesg.log
http://launchpadlibrarian.net/10332815/dmesg.log
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** Attachment added: lspci-vvnn.log
http://launchpadlibrarian.net/10332819/lspci-vvnn.log
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Hello
I have the same problem with ScanJet 6300C. I'm using Gutsy Gibbon with
kernel 2.6.22-14.
Nov 1 18:56:54 localhost kernel: [ 105.52] usb 1-8.2: new full speed USB
device using ehci_hcd and address 7
Nov 1 18:56:59 localhost kernel: [ 110.616000] usb 1-8.2: configuration #1
chosen
** Attachment added: dmesg.log
http://launchpadlibrarian.net/10241412/dmesg.log
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** Attachment added: uname-a.log
http://launchpadlibrarian.net/10241423/uname-a.log
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** Attachment added: version.log
http://launchpadlibrarian.net/10241431/version.log
** Also affects: linux-source-2.6.22 (Ubuntu)
Importance: Undecided
Status: New
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** Attachment added: lspci-vvnn.log
http://launchpadlibrarian.net/10241418/lspci-vvnn.log
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Thank you for taking the time to report this bug and helping to make
Ubuntu better. Now that the 7.10 Gutsy Gibbon release of Ubuntu is out,
we were wondering if you can still reproduce this issue. Could you
please download and try the new version of Ubuntu from
Since the last kernel update a few days ago it stopped to work for me!! How do
I downgrade? These regressions are unbearable.
My system is:
$ cat /proc/version
Linux version 2.6.20-16-generic ([EMAIL PROTECTED]) (gcc version 4.1.2 (Ubuntu
4.1.2-0ubuntu4)) #2 SMP Sun Sep 23 19:50:39 UTC 2007
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** Also affects: linux-source-2.6.20 (Ubuntu)
Importance: Undecided
Status: Unconfirmed
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This still exists in Feisty :-(
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Changing package to kernel, since this problem is in basic usb
connectivity which has little to do with sane-backends. See
http://lkml.org/lkml/2006/9/16/66 and
http://bugzilla.kernel.org/show_bug.cgi?id=6078
** Changed in: sane-backends (Ubuntu)
Sourcepackagename: sane-backends =
This also happens on a HP ScanJet 5370C.
[17183061.948000] usb 4-2: new full speed USB device using uhci_hcd and address
2
[17183072.136000] usb 4-2: configuration #1 chosen from 1 choice
[17183072.14] usb 4-2: can't set config #1, error -71
** Changed in: sane-backends (Ubuntu)
I'm happy to debug this using usbmon etc with a few pointers. I seem to
need a dbg kernel for a start?
http://www.mjmwired.net/kernel/Documentation/usb/usbmon.txt
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