[Bug 934371] Re: Unresolvable problem message does not help users and results in less useful bug reports

2024-05-23 Thread Moshe Caspi
"Please use the tool 'ppa-purge' from the ppa-purge package to remove software from a Launchpad PPA". Brian, this kind of message won't help my mom or someone like her solve the problem. If you want people like them to use Ubuntu, I think that all these messages should look like this: 1. Open

[Bug 934371] Re: Unresolvable problem message does not help users and results in less useful bug reports

2024-05-22 Thread Moshe Caspi
Muhammad, see this: Please use the tool 'ppa-purge' from the ppa-purge package to remove software from a Launchpad PPA and try the upgrade again. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/934371

[Bug 934371] Re: Unresolvable problem message does not help users and results in less useful bug reports

2024-05-22 Thread Muhammad Adnan Ahmed
An unresolvable problem occurred while calculating the upgrade. This was likely caused by: * Unofficial software packages not provided by Ubuntu Please use the tool 'ppa-purge' from the ppa-purge package to remove software from a Launchpad PPA and try the upgrade again. If none of this

[Bug 934371] Re: Unresolvable problem message does not help users and results in less useful bug reports

2019-05-15 Thread Brian Murray
The problem messages are now more informative: # the most likely problem is the 3rd party pkgs so don't address # foreignPkgs and devRelease being True details = _("An unresolvable problem occurred while " "calculating the upgrade.\n\n

[Bug 934371] Re: Unresolvable problem message does not help users and results in less useful bug reports

2019-05-15 Thread Brian Murray
** Changed in: update-manager (Ubuntu) Status: Triaged => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/934371 Title: Unresolvable problem message does not help users and results in

[Bug 934371] Re: Unresolvable problem message does not help users and results in less useful bug reports

2018-12-14 Thread Brian Murray
** Changed in: ubuntu-release-upgrader (Ubuntu) Status: Triaged => Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/934371 Title: Unresolvable problem message does not help users

[Bug 934371] Re: Unresolvable problem message does not help users and results in less useful bug reports

2015-11-07 Thread DLMiller
So what is the resolution to problem seems it was reported in 2012. All I want to do is upgrade to Ubuntu 15.04 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/934371 Title: Unresolvable problem

[Bug 934371] Re: Unresolvable problem message does not help users and results in less useful bug reports

2015-10-06 Thread Brian Murray
** Tags removed: rls-w-incoming ** Tags added: rls-w-notfixing rls-x-incoming -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/934371 Title: Unresolvable problem message does not help users and

[Bug 934371] Re: Unresolvable problem message does not help users and results in less useful bug reports

2015-04-22 Thread Brian Murray
** Tags added: rls-w-incoming -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/934371 Title: Unresolvable problem message does not help users and results in less useful bug reports To manage

[Bug 934371] Re: Unresolvable problem message does not help users and results in less useful bug reports

2015-04-21 Thread Brian Murray
** Tags removed: rls-v-incoming ** Tags added: rls-v-notfixing -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/934371 Title: Unresolvable problem message does not help users and results in less

[Bug 934371] Re: Unresolvable problem message does not help users and results in less useful bug reports

2015-02-04 Thread Brian Murray
** Tags added: rls-v-incoming -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/934371 Title: Unresolvable problem message does not help users and results in less useful bug reports To manage

[Bug 934371] Re: Unresolvable problem message does not help users and results in less useful bug reports

2014-11-27 Thread Christian Dywan
grep ERROR /var/log/dist-upgrade/main.log 2014-11-21 13:32:56,186 ERROR Dist-upgrade failed: 'Das Paket »ubuntu-desktop-next« ist zum Löschen vorgesehen, wurde aber durch das System gesperrt.' For me the log did contain the offending failure. Question is, why doesn't the UI handle this.

[Bug 934371] Re: Unresolvable problem message does not help users and results in less useful bug reports

2014-01-07 Thread Cylgalad
Thanks but main.log is not very informative. At first I thought it was lack of lubuntu-desktop (and the crap it installs like OBSOLETE xscreensaver) that was the problem, but I did apt-get install lubuntu-desktop and after that the upgrade still failed. I must say that ubuntu's upgrade process

[Bug 934371] Re: Unresolvable problem message does not help users and results in less useful bug reports

2014-01-06 Thread Cylgalad
I can't upgrade to saucy (from raring) because of this bug, which looks very much Microsoftian to me btw. Is there anything to do to know what's offending the upgrader so I can upgrade to saucy before the next upgrade? -- You received this bug notification because you are a member of Ubuntu

[Bug 934371] Re: Unresolvable problem message does not help users and results in less useful bug reports

2014-01-06 Thread Brian Murray
Log files for the distribution upgrade are kept in /var/log/dist- upgrade. You'll want to start by looking at main.log. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/934371 Title: Unresolvable

[Bug 934371] Re: Unresolvable problem message does not help users and results in less useful bug reports

2013-10-29 Thread Brian Murray
Users who have a package in the removal blacklist: LP: #1245037/VarLogDistupgradeMainlog.txt:2013-10-26 13:40:53,234 ERROR Dist-upgrade failed: 'The package 'postgresql-8.4' is marked for removal buLP: #1245037/VarLogDistupgradeMainlog.txt:2013-10-26 13:40:53,234 ERROR Dist-upgrade failed: 'The