[Bug 965527] Re: hplip: Install required plugin fails

2012-04-26 Thread Xenophon
Thank you Goutam. I removed the cartridge and the head (?) from the printer and reinserted it. The test print page came through fine! Thank you for your time and patience. hardware error: should the printer not emit an error signal of some kind? Thanks again. -- You received this bug notificati

[Bug 965527] Re: hplip: Install required plugin fails

2012-04-23 Thread goutam kodu
Thank You Xenophon for the logs. The logs tell that Plugin is installed succussefully. Even the screenshot also show the same. Your device is configured properly. The driver is able to generate the correct bmp image and i tried flashing the .out file into the p1008 printer here. It printed fine wit

[Bug 965527] Re: hplip: Install required plugin fails

2012-04-23 Thread Xenophon
Please find the requested files attached. My apologies for the delay in my reply. I've also added a screenshot of the hp-toolbox screen which repeatedly states that I need a proprietary plugin for the printer to work. Could you perhaps also direct me to a location where I can find the PPD file for

[Bug 965527] Re: hplip: Install required plugin fails

2012-04-15 Thread goutam kodu
Thank you for letting us know on the same. We shall have the setup of this printer in our lab and have it reproduce. If its possible for you, can you provide us the same logs as asked in comment #12 for hpcups. Sorry for the inconvenience that you are getting from us. Best Regards, Goutam Kod

[Bug 965527] Re: hplip: Install required plugin fails

2012-04-15 Thread Xenophon
Hi Goutam, I've installed 3.12.4 and run it. Prior to doing so, I removed the existing printer entry and also unplugged the printer until required. Everything went smoothly and the hpcups driver appears to be installed. hp-setup did prompt me to download the proprietary plugin, which it did and

[Bug 965527] Re: hplip: Install required plugin fails

2012-04-12 Thread goutam kodu
Thank you for the logs You are using hpijs driver. Recommend you to use hpcups drivers. Latest HPLIP 3.12.4 is released now and it has the auto installation support for ubuntu 12.04. Please download the file from http://hplipopensource.com/hplip-web/gethplip.html and install it by running co

[Bug 965527] Re: hplip: Install required plugin fails

2012-04-10 Thread Xenophon
hi Goutam, Please find the requested files attached. Not all the files you've mentioned were present in the /tmp folder. I've attached what I did find. Thanks! Xenophon. ** Attachment added: "hp.tar.gz" https://bugs.launchpad.net/hplip/+bug/965527/+attachment/3039745/+files/hp.tar.gz --

[Bug 965527] Re: hplip: Install required plugin fails

2012-04-09 Thread goutam kodu
This printer does not require a firmware install from hplip . You can check its entry in /usr/share/hplip/data/models/models.dat file. The fw-download=False and plugin=1 plugin-reason=1 It requireonly plug-in file for printing. Please follow the below steps to provide us some logs on this t

[Bug 965527] Re: hplip: Install required plugin fails

2012-04-09 Thread Xenophon
Hi Goutam, The plugin is installed fine. It's the printer driver/firmware that is not being installed using hplip. When I print a test page, I just get a blank sheet of paper back. The HP printer manager also displays the printer icon with a cross as well as an option to "Install required plugin

[Bug 965527] Re: hplip: Install required plugin fails

2012-04-09 Thread goutam kodu
Xenophon, hp-plugin command shows that you have installed the plug-in files already. Are you getting plugin missing error ? Can you try deleting the print queue created for this printer in "system-config-printer": and use "hp-setup -g" command to setup your printer and post me the terminal ou

[Bug 965527] Re: hplip: Install required plugin fails

2012-04-04 Thread Xenophon
Thanks Till. Does your statement imply that auto-installation works for other HP printers? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/965527 Title: hplip: Install required plugin fails To manage

[Bug 965527] Re: hplip: Install required plugin fails

2012-04-04 Thread Till Kamppeter
Xenophon, I have marked the bug as invalid for the Ubuntu package as the current plugin does not contain firmware for your printer model. Your model will most probably get supported in a later HPLIP version. -- You received this bug notification because you are a member of Ubuntu Bugs, which is s

[Bug 965527] Re: hplip: Install required plugin fails

2012-04-04 Thread Xenophon
Hi Amarnath, As Till mentioned, all runtime dependencies are satisfied. Do you want me to uninstall and compile from source? - Hi Till, Thank you for following this up! Seeing as to how hplip is not Precise friendly yet, does that still make this issue invalid? - Hi Goutam,

[Bug 965527] Re: hplip: Install required plugin fails

2012-04-02 Thread goutam kodu
Hi, We will have the auto installation support for ubuntu 12.04 in the next release of hplip which will be releasing very soon. Xenophon, Can you please run command "sudo hp-plugin -i -g" in terminal and post us its output here. Thanks & Regards, Goutam -- You received this bug notifica

[Bug 965527] Re: hplip: Install required plugin fails

2012-03-30 Thread Till Kamppeter
Xenophon, problem is that your firmware does not get loaded into the printer when you connect the printer. The current plugin seems not to support it yet. ** Changed in: hplip (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, w

[Bug 965527] Re: hplip: Install required plugin fails

2012-03-30 Thread Till Kamppeter
Amarnath, are you sure that the dependencies you are listing are runtime dependencies? Ubuntu users get the HPLIP package as already compiled binary code. They are only running the code and AFAIK all the dependencies you are listing are fulfilled as runtime dependencies on our standard installation

[Bug 965527] Re: hplip: Install required plugin fails

2012-03-30 Thread Amarnath Chitumalla
Hi, >From the logs, observed that following dependencies are not installed. Please >install following packages and try. 1) CUPS image 2) DBus 3) libJpeg 4) libnetsnmp-devel 5) libtool 6) libusb 7) Python devel 8) sane (Or) Currently, Auto installation of HPLIP for Ubuntu 12.04 is not supported.

[Bug 965527] Re: hplip: Install required plugin fails

2012-03-27 Thread Xenophon
Thank you Till. Here's the output of hp-check -t if it helps any. The errors and warnings only pertain to "COMPILE-TIME" dependencies. RUNTIME dependencies are all satisfied. While this is being resolved, could somebody please point me to the .ppd file for this printer? My thanks! --

[Bug 965527] Re: hplip: Install required plugin fails

2012-03-26 Thread Till Kamppeter
It seems that the firmware does not get correctly loaded into the HP Laserjet Pro P1108. Can someone at HP have a look? Thanks. ** Also affects: hplip Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to