Public bug reported:
request-tracker 4.04 was installed in a ubuntu server.
It was observed twice that sometimes apache2 logs this in error.log:
Graceful restart requested, doing restart
and stays down until started with:
service apache2 start
apachectl configtest returns ok
apachectl graceful launched manually with the command:
apachectl graceful
works if the site apache configuration does not contain the line:
Include /etc/request-tracker4/apache2-modperl2.conf
Linux host3 3.2.0-24-generic #37-Ubuntu SMP Wed Apr 25 08:43:22 UTC 2012
x86_64 x86_64 x86_64 GNU/Linux
to avoid that the server is down i created the following script run with
crontab each 15 minutes:
***************************
#!/bin/bash
WRT=NOT
RT=$(service apache2 status | grep "NOT running" | cut -c 12-14)
#echo $RT
#echo $WRT
if [ "$RT" = "$WRT" ]; then
service apache2 start
echo "Restarted Apache"
fi
****************************
** Affects: request-tracker4 (Ubuntu)
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/995994
Title:
apache2 does not restart gracefully with request-tracker4 installed in
amd-64 12.04 precise
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