Re: Reporting usability problems, and an example that I'd like you ALL to read

2009-07-23 Thread Vincenzo Ciancia
Il 23/07/2009 18:17, Vincenzo Ciancia ha scritto: > - no underestimation of the person reporting the bug or discussing. > Members of the team are supposed to know what usability is, so if at a > first glance it seems they are saying something stupid, perhaps a second > look is needed. Acting like t

Re: Reporting usability problems, and an example that I'd like you ALL to read

2009-07-23 Thread Vincenzo Ciancia
Il 23/07/2009 15:28, Sebastien Bacher ha scritto: > On jeu., 2009-07-23 at 13:40 +0200, Vincenzo Ciancia wrote: I agree with the issues you raise. Let me see if I can even be propositive. > Things are often not as clear as you think, read the list of all the > bugs users suggested as hundredpaper

Re: Reporting usability problems, and an example that I'd like you ALL to read

2009-07-23 Thread Sebastien Bacher
On jeu., 2009-07-23 at 13:40 +0200, Vincenzo Ciancia wrote: > triggers the response that I am the only one reporting the bug, then > it's not affecting all users, hence it's low priority or even not a bug. > I think some of you reading will remember such a circumstance recently > :) (Perhaps no

Re: Reporting usability problems, and an example that I'd like you ALL to read

2009-07-23 Thread Vincenzo Ciancia
Il 23/07/2009 12:05, Andrew Sayers ha scritto: > Hi Vincenzo, > > You might have more luck if you describe your changes as feature > requests. Whether or not you personally think they're bugs, calling > them new features should avoid the "always been that way" reaction from > developers. Hi Andre