Re: [Ubuntu-phone] Meizu Support

2016-07-26 Thread Daniel Wood
Hi April, Thanks for getting in touch. Meizu support reopened the ticket and requested the device was returned to them for inspection. I shipped the device to the repair centre last week. It should arrive today. Many Thanks, Dan On 26 July 2016 at 11:39, April Wang wrote: > Hi Dan, > > I b

Re: [Ubuntu-phone] Meizu Support

2016-07-26 Thread April Wang
Hi Dan, I believe Meizu customer care has reached to you in regards to your problem you have encountered. Apologies for the inconvenience, let me know if you haven't heard from them still. Dear all, we are following the client, we have already indicate how to send the device to our technical

Re: [Ubuntu-phone] Meizu Support

2016-07-19 Thread Seth Ciango
I bought my phone second hand. In fact I might have been the third owner, however, when I opened a ticket with http://assistenza.meizu.it , I told them this, and they repaired my broken SIM slot for around $100. Ask them how much it would cost to fix the phone out of warranty. It might be worth it

[Ubuntu-phone] Meizu Support

2016-07-19 Thread Daniel Wood
My MX4 overheated and will no longer turn on. The phone is under warranty for another couple of weeks so I have been trying to see if Meizu can help. I emailed m...@meizu.com who said that I need to contact the seller. The phone was bought from meizumart. Meizu advised that the european contact i