Re: [Foundations] Release Meeting 2012-08-24

2012-08-28 Thread Evan Dandrea
On Fri, Aug 24, 2012 at 6:51 PM, Sebastien Bacher wrote: > Btw is there any news-feed, list or similar that those interested could > follow to know what is happening to the errors tracker? > I appreciate your replies to my question but I would be fine just reading > regular status updates, rather

Re: [Foundations] Release Meeting 2012-08-24

2012-08-24 Thread Evan Dandrea
On Fri, Aug 24, 2012 at 2:01 PM, Dmitrijs Ledkovs wrote: > On 24/08/12 13:35, Sebastien Bacher wrote: >> Le 24/08/2012 14:25, Oliver Grawert a écrit : >>> "This will let us judge whether the timeouts we're seeing on the month >>> view and sometimes on the day view are caused by talking to Launchpa

Re: Disabling whoopsie by default in the 12.04.1 release

2012-08-20 Thread Evan Dandrea
On Mon, Aug 20, 2012 at 11:01 AM, Sebastien Bacher wrote: > Le 20/08/2012 11:19, Evan Dandrea a écrit : > > We did ultimately decide to keep error reporting on for 12.04.1, as the >> average number of errors per week met the requirement set forth by the >> desktop team:

Re: Disabling whoopsie by default in the 12.04.1 release

2012-08-20 Thread Evan Dandrea
On Mon, Aug 20, 2012 at 7:59 AM, Martin Pitt wrote: > Dylan McCall [2012-08-06 10:49 -0700]: > > I don't run a computer lab, but I did upgrade someone's computer to > > Ubuntu 12.04. A few days later, I felt like a total jerk as I stepped > > him through disabling error popups using terminal comm

Re: Disabling whoopsie by default in the 12.04.1 release

2012-08-20 Thread Evan Dandrea
Sorry Martin, I posted with the wrong address initially. On Mon, Aug 20, 2012 at 7:41 AM, Martin Pitt wrote: > Matthew Paul Thomas [2012-08-07 10:47 +0100]: > > But optimizing purely for the number of error prompts is the wrong > > goal. > > I don't think that this is being done here. I would ju

Re: Disabling whoopsie by default in the 12.04.1 release

2012-08-20 Thread Evan Dandrea
On Mon, Aug 20, 2012 at 5:44 AM, Martin Pitt wrote: > I fully agree. However, this only catches one aspect of the problem. > Of course this will be vastly useful for the SRUs that we'll do, but > it will be mostly noise and false expectations for the crashes that we > won't fix in stables (which

Re: Disabling whoopsie by default in the 12.04.1 release

2012-08-16 Thread Evan Dandrea
On Thu, Aug 2, 2012 at 10:31 PM, Sebastien Bacher wrote: > - some of our engineers have issues login into the system to get access to > the infos they need to work on the bugs, that situation is still not > resolved after some months This is fixed in trunk and is RT 55322: https://portal.admin.ca

Re: Disabling whoopsie by default in the 12.04.1 release

2012-08-13 Thread Evan Dandrea
On Fri, Aug 10, 2012 at 4:38 PM, Evan Dandrea wrote: > On Thu, Aug 9, 2012 at 9:46 AM, Sebastien Bacher wrote: > >> * did you say that fixed bugs should be colored differently in that >> version? >> > > Not fixed bugs, but problem pages that you've already vi

Re: Disabling whoopsie by default in the 12.04.1 release

2012-08-10 Thread Evan Dandrea
On Fri, Aug 10, 2012 at 4:38 PM, Evan Dandrea wrote: > * clicking on some bugs give an error page, >> >> " Exception Type: IndexError Exception Value: >> >> list index out of range >> >> Exception Location: /srv/ >> e

Re: Disabling whoopsie by default in the 12.04.1 release

2012-08-10 Thread Evan Dandrea
On Wed, Aug 8, 2012 at 3:24 PM, Evan Dandrea wrote: > Well, we have two options there as far as I can tell. We can either > disable crash reporting during logout or shutdown, or we can better > handle the presentation of those errors on subsequent login. > > The latter is tackled

Re: Disabling whoopsie by default in the 12.04.1 release

2012-08-10 Thread Evan Dandrea
On Thu, Aug 9, 2012 at 9:46 AM, Sebastien Bacher wrote: > Le 09/08/2012 10:22, Evan Dandrea a écrit : > > This has now landed: > http://errors.ubuntu.com > > Thanks, that's a really nice improvement! > Cheers! Apologies again. This should've landed weeks

Re: Disabling whoopsie by default in the 12.04.1 release

2012-08-10 Thread Evan Dandrea
On Tue, Aug 7, 2012 at 10:15 PM, Steve Langasek wrote: > Ok. How soon could we expect the fix for that bug to be rolled out? Do I > understand correctly that this can't be done quickly as a one-time query > because the database structure needs to be updated first? As mentioned out of band, this

Re: Disabling whoopsie by default in the 12.04.1 release

2012-08-09 Thread Evan Dandrea
On Mon, Aug 6, 2012 at 11:04 AM, Evan Dandrea wrote: >> - it's not possible to filter out issues which have been resolved from the >> list (so it's hard to know what has been worked on and what needs work >> still) *snip* > In the iteration of the website

Re: Disabling whoopsie by default in the 12.04.1 release

2012-08-08 Thread Evan Dandrea
Sent using the wrong address. Apologies for the noise. On Tue, Aug 7, 2012 at 12:23 PM, Sebastien Bacher wrote: > - dialogs that appears out of nowhere while working and where you didn't get > an issue (let's make an example "oneconf regular index update failed in > background"), the dialog doesn

Re: Reducing dialogues rate (was: Re: Disabling whoopsie by default in the 12.04.1 release)

2012-08-07 Thread Evan Dandrea
On Tue, Aug 7, 2012 at 5:28 PM, Steve Langasek wrote: > On Tue, Aug 07, 2012 at 10:56:12AM +0200, Sebastien Bacher wrote: >> If you log in and 5 reports are >> "waiting" on the disk we should probably not have 5 dialogs >> displaying in sequence... > > I agree. And I understand this is now being

Re: Disabling whoopsie by default in the 12.04.1 release

2012-08-07 Thread Evan Dandrea
On Tue, Aug 7, 2012 at 7:14 AM, Steve Langasek wrote: > Evan, can you provide some clarity here? How many users is this average > taken from? It's currently using the total number of unique users for the day period: [default@crashdb] get Counters [utf8('users:Ubuntu 12.04')]; ... => (counter=20

Re: Disabling whoopsie by default in the 12.04.1 release

2012-08-06 Thread Evan Dandrea
On Mon, Aug 6, 2012 at 12:09 PM, Sebastien Bacher wrote: > Hey Evan, thanks for the reply! Sure thing :) > That's 10 times a week, that seems very often to me yes. I would be all for > fixing the issues but in reality the resources allocated to that don't allow > to make strong enough progress (

Re: Disabling whoopsie by default in the 12.04.1 release

2012-08-06 Thread Evan Dandrea
> Hello all, > > Sebastien Bacher [2012-08-02 23:31 +0200]: >> I know that most of the cons are addressable but until we do address >> them the consensus form the people I talked to seems to be that the >> cost-benefit is largely not in our favour at this point so I would >> recommend we do disable

Re: Disabling whoopsie by default in the 12.04.1 release

2012-08-06 Thread Evan Dandrea
Hello everyone. Apologies for the late reply; I was on holiday all last week. Please CC myself and Matthew on replies to this thread as we are not subscribed to the list. Thanks for taking the time to raise this, Seb. On Thu, Aug 2, 2012 at 10:31 PM, Sebastien Bacher wrote: > That's something qu