Public bug reported:
This is a fresh install of Xubuntu 17.10. The OS is stuck at 640x480
resolution, this happened since the first boot. I researched and found in
forums that xdiagnose provides a workaround by deactivating some graphics at
boot, so I installed it and it worked, however, just as a workaround. I can
change the resolution now, but the size of apps sometimes takes way more screen
space than it should, and the screen flickers randomly. By selecting "inform
errors" in xdiagnose I got a pop up message saying the computer is providing 3D
by software instead of hardware, I don't know how to fix this, any guidance?
Let me know if you need more information.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: xorg 1:7.7+19ubuntu3
ProcVersionSignature: Ubuntu 4.13.0-21.24-generic 4.13.13
Uname: Linux 4.13.0-21-generic i686
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: i386
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Mon Apr 2 16:30:13 2018
DistUpgraded: Fresh install
DistroCodename: artful
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Silicon Integrated Systems [SiS] 661/741/760 PCI/AGP or 662/761Gx PCIE VGA
Display Adapter [1039:6330] (prog-if 00 [VGA controller])
Subsystem: Acer Incorporated [ALI] 661/741/760 PCI/AGP or 662/761Gx PCIE VGA
Display Adapter [1025:0083]
InstallationDate: Installed on 2018-04-02 (0 days ago)
InstallationMedia: Xubuntu 17.10 "Artful Aardvark" - Release i386 (20180105)
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Acer, inc. Aspire 3000
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
ProcEnviron:
LANGUAGE=es_MX:es
PATH=(custom, no user)
LANG=es_MX.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-21-generic
root=UUID=a37feeb6-1e6a-47c6-b003-a161b5612912 ro quiet splash vt.handoff=7
Renderer: Software
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/20/06
dmi.bios.vendor: Acer
dmi.bios.version: 3A32
dmi.board.name: Lugano M
dmi.board.vendor: Acer, Inc.
dmi.board.version: Not Applicable
dmi.chassis.type: 1
dmi.chassis.vendor: , Inc.
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAcer:bvr3A32:bd02/20/06:svnAcer,inc.:pnAspire3000:pvrNotApplicable:rvnAcer,Inc.:rnLuganoM:rvrNotApplicable:cvn,Inc.:ct1:cvrN/A:
dmi.product.name: Aspire 3000
dmi.product.version: Not Applicable
dmi.sys.vendor: Acer, inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.83-1
version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.8-0ubuntu0~17.10.1
version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.8-0ubuntu0~17.10.1
version.xserver-xorg-core: xserver-xorg-core 2:1.19.5-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.10.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20170309-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
xserver.bootTime: Mon Apr 2 16:18:06 2018
xserver.configfile: default
xserver.devices:
input Power Button KEYBOARD, id 6
input Power Button KEYBOARD, id 7
input Sleep Button KEYBOARD, id 8
input AT Translated Set 2 keyboard KEYBOARD, id 9
input SynPS/2 Synaptics TouchPad TOUCHPAD, id 10
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
xserver.version: 2:1.19.5-0ubuntu2
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: apport-bug artful i386 ubuntu
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which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1760721
Title:
Resolution is stuck at 640x480
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