Public bug reported: It seems an intel video driver update is needed to get Ubuntu 20.04.6 working on the Lenovo X1 Carbon Gen 11. On boot, only a blank screen appears with a blinking cursor. Here are some details:
# lsb_release -rd Description: Ubuntu 20.04.6 LTS Release: 20.04 # apt-cache policy xserver-xorg-video-intel xserver-xorg-video-intel: Installed: 2:2.99.917+git20200226-1 Candidate: 2:2.99.917+git20200226-1 uname -a Linux hostname 5.15.0-97-generic #107~20.04.1-Ubuntu SMP Fri Feb 9 14:20:11 UTC 2024 x86_64 x86_64 x86_64 GNU/Linux lshw -C video *-display UNCLAIMED description: VGA compatible controller product: Intel Corporation vendor: Intel Corporation physical id: 2 bus info: pci@0000:00:02.0 version: 04 width: 64 bits clock: 33MHz capabilities: pciexpress msi pm vga_controller bus_master cap_list configuration: latency=0 resources: iomemory:600-5ff iomemory:400-3ff memory:603d000000-603dffffff memory:4000000000-400fffffff ioport:2000(size=64) memory:c0000-dffff memory:4010000000-4016ffffff memory:4020000000-40ffffffff # Xorg -configure X.Org X Server 1.20.13 X Protocol Version 11, Revision 0 Build Operating System: linux Ubuntu Current Operating System: Linux hostname 5.15.0-97-generic #107~20.04.1-Ubuntu SMP Fri Feb 9 14:20:11 UTC 2024 x86_64 Kernel command line: BOOT_IMAGE=/vmlinuz-5.15.0-97-generic root=/dev/mapper/ub2004-root_vol ro i915.enable_psr=0 pci=noaer quiet splash vt.handoff=7 Build Date: 29 January 2024 12:44:21PM xorg-server 2:1.20.13-1ubuntu1~20.04.15 (For technical support please see http://www.ubuntu.com/support) Current version of pixman: 0.38.4 Before reporting problems, check http://wiki.x.org to make sure that you have the latest version. Markers: (--) probed, (**) from config file, (==) default setting, (++) from command line, (!!) notice, (II) informational, (WW) warning, (EE) error, (NI) not implemented, (??) unknown. (==) Log file: "/var/log/Xorg.0.log", Time: Wed Mar 6 17:03:45 2024 List of video drivers: amdgpu ati intel nouveau qxl radeon vmware modesetting fbdev vesa (++) Using config file: "/root/xorg.conf.new" (==) Using system config directory "/usr/share/X11/xorg.conf.d" modprobe: FATAL: Module fbcon not found in directory /lib/modules/5.15.0-97-generic intel: waited 2020 ms for i915.ko driver to load Number of created screens does not match number of detected devices. Configuration failed. (EE) Server terminated with error (2). Closing log file. Of particular note is this portion of the prior command: modprobe: FATAL: Module fbcon not found in directory /lib/modules/5.15.0-97-generic intel: waited 2020 ms for i915.ko driver to load Additionally, here are some errors and warnings from a log file: /var/lib/gdm3/.local/share/xorg# grep "EE\|WW" Xorg.0.log (WW) warning, (EE) error, (NI) not implemented, (??) unknown. [ 63.123] (WW) The directory "/usr/share/fonts/X11/cyrillic" does not exist. [ 63.123] (WW) The directory "/usr/share/fonts/X11/100dpi/" does not exist. [ 63.123] (WW) The directory "/usr/share/fonts/X11/75dpi/" does not exist. [ 63.123] (WW) The directory "/usr/share/fonts/X11/100dpi" does not exist. [ 63.123] (WW) The directory "/usr/share/fonts/X11/75dpi" does not exist. [ 63.131] (WW) Falling back to old probe method for modesetting [ 63.131] (EE) open /dev/fb0: Permission denied [ 63.131] (WW) Falling back to old probe method for fbdev [ 63.132] (EE) open /dev/fb0: Permission denied [ 63.132] (WW) VGA arbiter: cannot open kernel arbiter, no multi-card support [ 63.132] (EE) Screen 0 deleted because of no matching config section. [ 63.132] (EE) Screen 1 deleted because of no matching config section. [ 63.132] (EE) [ 63.132] (EE) Cannot run in framebuffer mode. Please specify busIDs for all framebuffer devices [ 63.132] (EE) [ 63.132] (EE) [ 63.132] (EE) Please also check the log file at "/var/lib/gdm3/.local/share/xorg/Xorg.0.log" for additional information. [ 63.132] (EE) [ 63.136] (EE) Server terminated with error (1). Closing log file. # lscpu Architecture: x86_64 CPU op-mode(s): 32-bit, 64-bit Byte Order: Little Endian Address sizes: 39 bits physical, 48 bits virtual CPU(s): 12 On-line CPU(s) list: 0-11 Thread(s) per core: 1 Core(s) per socket: 10 Socket(s): 1 NUMA node(s): 1 Vendor ID: GenuineIntel CPU family: 6 Model: 186 Model name: 13th Gen Intel(R) Core(TM) i7-1355U Stepping: 3 CPU MHz: 1369.384 CPU max MHz: 5000.0000 CPU min MHz: 400.0000 BogoMIPS: 5222.40 Virtualisation: VT-x L1d cache: 240 KiB L1i cache: 160 KiB L2 cache: 6.3 MiB NUMA node0 CPU(s): 0-11 Vulnerability Gather data sampling: Not affected Vulnerability Itlb multihit: Not affected Vulnerability L1tf: Not affected Vulnerability Mds: Not affected Vulnerability Meltdown: Not affected Vulnerability Mmio stale data: Not affected Vulnerability Retbleed: Not affected Vulnerability Spec rstack overflow: Not affected Vulnerability Spec store bypass: Mitigation; Speculative Store Bypass disabled via prctl and seccomp Vulnerability Spectre v1: Mitigation; usercopy/swapgs barriers and __user pointer sanitization Vulnerability Spectre v2: Mitigation; Enhanced IBRS, IBPB conditional, RSB filling, PBRSB-eIBRS SW sequence Vulnerability Srbds: Not affected Vulnerability Tsx async abort: Not affected Flags: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf tsc_known_freq pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 sdbg fma cx16 xtpr pdcm sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch cpuid_fault epb ssbd ibrs ibpb stibp ibrs_enhanced tpr_ shadow vnmi flexpriority ept vpid ept_ad fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid rdseed adx smap clflushopt clwb intel_pt sha_ni xsaveopt xsavec xgetbv1 xsaves split_lock_detect avx_vnni dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp hwp_pkg_req umip pku ospke waitpkg gfni vaes vpclmulqdq rdpid movdiri movdir64b fsrm md_clear serialize arch_lbr flush_l1d arch_capabilities Thank you for your assistance, and feel free to let me know if you need further information. ** Affects: xserver-xorg-video-intel (Ubuntu) Importance: Undecided Status: Confirmed -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/2056356 Title: Screen blank with only curson - Ubuntu 20.04.6 + Intel + X1 Carbon Gen11 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/2056356/+subscriptions _______________________________________________ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp