Public bug reported:
I have two connected external monitors. They are connected through a
Dell Dock W15. One is connected with VGA, the other with DP. Sometimes
the VGA monitor complains about the resolution and will not work after
the screen saver has been active (and putting the monitors to sleep).
When shutting down the system, it then hangs and I have to force a
shutdown with the power button.
There seems to be a kernel crash before as seen in the dmesg log.
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug bionic ubuntu
** Description changed:
I have two connected external monitors. They are connected through a
Dell Dock W15. One is connected with VGA, the other with DP. Sometimes
the VGA monitor complains about the resolution and will not work after
the screen saver has been active (and putting the monitors to sleep).
When shutting down the system, it then hangs and I have to force a
shutdown with the power button.
- There seems to be a kernel crash before, because the kernel log contains this:
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.716527]
[drm:intel_cpu_fifo_underrun_irq_handler [i915]] *ERROR* CPU pipe A FIFO
underrun
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.885407]
[drm:pipe_config_err [i915]] *ERROR* mismatch in pixel_rate (expected 154000,
found 307999)
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.885470]
[drm:pipe_config_err [i915]] *ERROR* mismatch in shared_dpll (expected
000000003a7a8132, found 00000000332b2d53)
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.885524]
[drm:pipe_config_err [i915]] *ERROR* mismatch in dpll_hw_state.ctrl1 (expected
0x00000003, found 0x00000001)
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.885573]
[drm:pipe_config_err [i915]] *ERROR* mismatch in base.adjusted_mode.crtc_clock
(expected 154000, found 307999)
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.885618]
[drm:pipe_config_err [i915]] *ERROR* mismatch in port_clock (expected 270000,
found 540000)
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.885620] ------------[
cut here ]------------
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.885621] pipe state
doesn't match!
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.885760] WARNING: CPU: 5
PID: 2855 at
/build/linux-oem-PiIumz/linux-oem-4.15.0/drivers/gpu/drm/i915/intel_display.c:11601
intel_atomic_commit_tail+0xc8e/0xd30 [i915]
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.885762] Modules linked
in: rfcomm ccm cdc_acm cdc_ether usbnet cmac r8152 mii snd_usb_audio
snd_usbmidi_lib bnep snd_hda_codec_hdmi btusb btrtl btbcm btintel bluetooth
uvcvideo videobuf2_vmalloc videobuf2_memops ecdh_generic videobuf2_v4l2
videobuf2_core videodev media pci_stub arc4 vboxpci(OE) vboxnetadp(OE)
xfrm_user vboxnetflt(OE) xfrm4_tunnel tunnel4 ipcomp xfrm_ipcomp esp4 ah4
af_key xfrm_algo vboxdrv(OE) l2tp_ppp l2tp_netlink l2tp_core ip6_udp_tunnel
udp_tunnel pppox hid_multitouch snd_soc_skl dell_laptop intel_rapl
snd_soc_skl_ipc x86_pkg_temp_thermal intel_powerclamp snd_hda_ext_core
snd_hda_codec_realtek snd_soc_sst_dsp snd_hda_codec_generic coretemp
snd_soc_sst_ipc kvm_intel snd_soc_acpi kvm snd_soc_core irqbypass snd_compress
crct10dif_pclmul ac97_bus crc32_pclmul snd_pcm_dmaengine
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.885846]
ghash_clmulni_intel pcbc aesni_intel aes_x86_64 crypto_simd glue_helper cryptd
intel_cstate intel_rapl_perf joydev input_leds serio_raw binfmt_misc dell_wmi
dell_smbios dcdbas nls_iso8859_1 dell_wmi_descriptor wmi_bmof
intel_wmi_thunderbolt snd_hda_intel snd_hda_codec snd_hda_core snd_hwdep
snd_pcm snd_seq_midi snd_seq_midi_event ath10k_pci snd_rawmidi ath10k_core
snd_seq ath snd_seq_device mac80211 snd_timer snd idma64 virt_dma soundcore
cfg80211 rtsx_pci_ms mei_me memstick intel_lpss_pci mei intel_lpss ucsi_acpi
processor_thermal_device intel_pch_thermal intel_soc_dts_iosf typec_ucsi typec
mac_hid acpi_pad int3403_thermal intel_hid int3400_thermal int340x_thermal_zone
acpi_thermal_rel sparse_keymap sch_fq_codel parport_pc ppdev lp parport
ip_tables x_tables autofs4 btrfs xor zstd_compress
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.885931] raid6_pq uas
usb_storage hid_generic usbhid i915 rtsx_pci_sdmmc i2c_algo_bit psmouse
drm_kms_helper syscopyarea sysfillrect thunderbolt sysimgblt fb_sys_fops
rtsx_pci drm wmi i2c_hid hid video
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.885962] CPU: 5 PID:
2855 Comm: Xorg Tainted: G W OE 4.15.0-1034-oem #39-Ubuntu
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.885964] Hardware name:
Dell Inc. XPS 13 9380/0KTDY6, BIOS 1.2.1 02/14/2019
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.886017] RIP:
0010:intel_atomic_commit_tail+0xc8e/0xd30 [i915]
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.886020] RSP:
0018:ffffa1b943593ae8 EFLAGS: 00010286
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.886024] RAX:
0000000000000000 RBX: ffff906598998000 RCX: 0000000000000006
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.886026] RDX:
0000000000000007 RSI: 0000000000000092 RDI: ffff9065ae556490
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.886028] RBP:
ffffa1b943593b70 R08: 0000000000000001 R09: 0000000000003200
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.886030] R10:
ffffcd118a80e440 R11: 0000000000000000 R12: ffff906552350000
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.886032] R13:
ffff906598e4a800 R14: ffff906535b7e800 R15: ffff906598998338
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.886036] FS:
00007f32e6bdc600(0000) GS:ffff9065ae540000(0000) knlGS:0000000000000000
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.886039] CS: 0010 DS:
0000 ES: 0000 CR0: 0000000080050033
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.886041] CR2:
0000099a9442c000 CR3: 000000028ce58006 CR4: 00000000003606e0
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.886043] Call Trace:
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.886097]
intel_atomic_commit+0x277/0x2b0 [i915]
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.886132]
drm_atomic_commit+0x51/0x60 [drm]
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.886151]
drm_atomic_helper_set_config+0x7c/0x90 [drm_kms_helper]
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.886177]
__drm_mode_set_config_internal+0x6b/0x120 [drm]
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.886202]
drm_mode_setcrtc+0x47f/0x660 [drm]
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.886225] ?
drm_mode_getcrtc+0x190/0x190 [drm]
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.886246]
drm_ioctl_kernel+0x5f/0xb0 [drm]
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.886267]
drm_ioctl+0x31b/0x3d0 [drm]
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.886286] ?
drm_mode_getcrtc+0x190/0x190 [drm]
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.886296] ?
new_sync_read+0xe4/0x130
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.886303]
do_vfs_ioctl+0xa8/0x630
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.886307] ?
vfs_read+0x115/0x130
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.886313]
SyS_ioctl+0x79/0x90
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.886320]
do_syscall_64+0x73/0x130
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.886326]
entry_SYSCALL_64_after_hwframe+0x3d/0xa2
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.886329] RIP:
0033:0x7f32e3fd55d7
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.886331] RSP:
002b:00007ffdb63ae238 EFLAGS: 00000246 ORIG_RAX: 0000000000000010
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.886336] RAX:
ffffffffffffffda RBX: 00007ffdb63ae270 RCX: 00007f32e3fd55d7
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.886338] RDX:
00007ffdb63ae270 RSI: 00000000c06864a2 RDI: 000000000000000c
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.886340] RBP:
00007ffdb63ae270 R08: 0000000000000000 R09: 00005562354607f0
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.886343] R10:
00007ffdb63ae3f0 R11: 0000000000000246 R12: 00000000c06864a2
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.886345] R13:
000000000000000c R14: 00005562342827f0 R15: 00005562340e61e0
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.886348] Code: f8 ff ff
48 c7 c7 50 d0 36 c0 e8 de 90 1c e8 0f 0b 0f b6 4d 98 44 0f b6 45 a8 e9 18 fd
ff ff 48 c7 c7 01 85 35 c0 e8 c2 90 1c e8 <0f> 0b e9 4f f9 ff ff 44 89 c2 89 ce
48 c7 c7 38 d1 36 c0 e8 aa
- Mar 22 13:29:38 sebastian-XPS-13-9380 kernel: [100351.886425] ---[ end trace
413c735cea696c5c ]---
-
- ProblemType: Bug
- DistroRelease: Ubuntu 18.04
- Package: xorg 1:7.7+19ubuntu7.1
- ProcVersionSignature: Ubuntu 4.15.0-1034.39-oem 4.15.18
- Uname: Linux 4.15.0-1034-oem x86_64
- ApportVersion: 2.20.9-0ubuntu7.6
- Architecture: amd64
- BootLog: Error: [Errno 13] Åtkomst nekas: '/var/log/boot.log'
- CompositorRunning: None
- CurrentDesktop: ubuntu:GNOME
- Date: Thu Mar 28 12:04:07 2019
- DistUpgraded: Fresh install
- DistributionChannelDescriptor:
- # This is the distribution channel descriptor for the OEM CDs
- # For more information see
http://wiki.ubuntu.com/DistributionChannelDescriptor
- canonical-oem-somerville-bionic-amd64-20180608-47+italia-whl+X31
- DistroCodename: bionic
- DistroVariant: ubuntu
- DkmsStatus: virtualbox, 5.2.18, 4.15.0-1034-oem, x86_64: installed
- ExtraDebuggingInterest: Yes
- GraphicsCard:
- Intel Corporation Device [8086:3ea0] (prog-if 00 [VGA controller])
- Subsystem: Dell Device [1028:08af]
- InstallationDate: Installed on 2019-02-12 (44 days ago)
- InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary
20180608-09:38
- MachineType: Dell Inc. XPS 13 9380
- ProcEnviron:
- LANG=sv_SE.UTF-8
- SHELL=/bin/bash
- TERM=xterm-256color
- XDG_RUNTIME_DIR=<set>
- PATH=(custom, no user)
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-1034-oem
root=UUID=0b807479-b451-4f56-b9cc-307300b68200 ro quiet splash vt.handoff=1
- SourcePackage: xorg
- Symptom: display
- UpgradeStatus: No upgrade log present (probably fresh install)
- dmi.bios.date: 02/14/2019
- dmi.bios.vendor: Dell Inc.
- dmi.bios.version: 1.2.1
- dmi.board.name: 0KTDY6
- dmi.board.vendor: Dell Inc.
- dmi.board.version: A00
- dmi.chassis.type: 10
- dmi.chassis.vendor: Dell Inc.
- dmi.modalias:
dmi:bvnDellInc.:bvr1.2.1:bd02/14/2019:svnDellInc.:pnXPS139380:pvr:rvnDellInc.:rn0KTDY6:rvrA00:cvnDellInc.:ct10:cvr:
- dmi.product.family: XPS
- dmi.product.name: XPS 13 9380
- dmi.sys.vendor: Dell Inc.
- version.compiz: compiz N/A
- version.libdrm2: libdrm2 2.4.95-1~18.04.1
- version.libgl1-mesa-dri: libgl1-mesa-dri 18.2.8-0ubuntu0~18.04.2
- version.libgl1-mesa-glx: libgl1-mesa-glx 18.2.8-0ubuntu0~18.04.2
- version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.2
- version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
- version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
- version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20171229-1
- version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
+ There seems to be a kernel crash before as seen in the dmesg log.
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https://bugs.launchpad.net/bugs/1822085
Title:
Often the VGA screen stops working after screen saver was on
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