Public bug reported:
Hardware: Samsung Serie 5 AMD notebook (find in attachment the hardware
profile).
OS: Ubuntu 14.04 (updated today).
After wakeup the notebook from the sleep mode, the screen goes blank while the
OS and the hardware is awake.
(I can also press Ctrl+F1 and Ctrl+Alt+Del to reboot the system).
This problem is not happening with the AMD property drivers (but they
have another bug, i can't set up the brighness of the monitor).
The problem in my opinion is related to this package: xserver-xorg-
video-ati.
Changing "quiet splash" with "nomodeset" into /etc/default/grub makes
the wakeup working, but the pc is really slow (can't be used), also
after the normal start up.
Best regards and have a good work.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xserver-xorg-video-ati 1:7.3.0-1ubuntu2
ProcVersionSignature: Ubuntu 3.13.0-11.31-generic 3.13.3
Uname: Linux 3.13.0-11-generic x86_64
.tmp.unity.support.test.0:
ApportVersion: 2.13.2-0ubuntu5
Architecture: amd64
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Mon Feb 24 12:58:07 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
DkmsStatus: virtualbox, 4.3.6, 3.13.0-11-generic, x86_64: installed
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Trinity [Radeon HD 7500G] [1002:990a]
(prog-if 00 [VGA controller])
Subsystem: Samsung Electronics Co Ltd Device [144d:c660]
Advanced Micro Devices, Inc. [AMD/ATI] Thames [Radeon HD 7550M/7570M/7650M]
[1002:6841] (rev ff) (prog-if ff)
InstallationDate: Installed on 2014-02-22 (1 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140218)
MachineType: SAMSUNG ELECTRONICS CO., LTD. 535U4C
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-11-generic
root=UUID=9f8c7e92-a6ea-41fd-9489-a256c8b9f5d5 ro quiet splash vt.handoff=7
SourcePackage: xserver-xorg-video-ati
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/03/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P06RAF.N93.130403.LEO
dmi.board.asset.tag: No Asset Tag
dmi.board.name: NP535U4X-S01TH
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: SEC_SW_REVISION_1234567890ABCD
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrP06RAF.N93.130403.LEO:bd04/03/2013:svnSAMSUNGELECTRONICSCO.,LTD.:pn535U4C:pvrP06RAF:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP535U4X-S01TH:rvrSEC_SW_REVISION_1234567890ABCD:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:
dmi.product.name: 535U4C
dmi.product.version: P06RAF
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
version.compiz: compiz 1:0.9.11+14.04.20140218-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0~rc1-1ubuntu4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0~rc1-1ubuntu4
version.xserver-xorg-core: xserver-xorg-core 2:1.15.0-1ubuntu6
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Mon Feb 24 12:54:54 2014
xserver.configfile: default
xserver.errors: RADEON(G0): [XvMC] Failed to initialize extension.
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.15.0-1ubuntu6
xserver.video_driver: radeon
** Affects: xserver-xorg-video-ati (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug compiz-0.9 trusty ubuntu
** Attachment added: "Hardware Profile"
https://bugs.launchpad.net/bugs/1283938/+attachment/3993751/+files/Hardware_Profile.txt
** Description changed:
Hardware: Samsung Serie 5 AMD notebook (find in attachment the hardware
profile).
OS: Ubuntu 14.04 (updated today).
After wakeup the notebook from the sleep mode, the screen goes blank while
the OS and the hardware is awake.
(I can also press Ctrl+F1 and Ctrl+Alt+Del to reboot the system).
This problem is not happening with the AMD property drivers (but they
have another bug, i can't set up the brighness of the monitor).
The problem in my opinion is related to this package: xserver-xorg-
video-ati.
+ Changing "quiet splash" with "nomodeset" into /etc/default/grub makes
+ the wakeup working, but the pc is really slow (can't be used), also
+ after the normal start up.
+
+
Best regards and have a good work.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xserver-xorg-video-ati 1:7.3.0-1ubuntu2
ProcVersionSignature: Ubuntu 3.13.0-11.31-generic 3.13.3
Uname: Linux 3.13.0-11-generic x86_64
.tmp.unity.support.test.0:
-
+
ApportVersion: 2.13.2-0ubuntu5
Architecture: amd64
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Mon Feb 24 12:58:07 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
DkmsStatus: virtualbox, 4.3.6, 3.13.0-11-generic, x86_64: installed
GraphicsCard:
- Advanced Micro Devices, Inc. [AMD/ATI] Trinity [Radeon HD 7500G] [1002:990a]
(prog-if 00 [VGA controller])
- Subsystem: Samsung Electronics Co Ltd Device [144d:c660]
- Advanced Micro Devices, Inc. [AMD/ATI] Thames [Radeon HD 7550M/7570M/7650M]
[1002:6841] (rev ff) (prog-if ff)
+ Advanced Micro Devices, Inc. [AMD/ATI] Trinity [Radeon HD 7500G] [1002:990a]
(prog-if 00 [VGA controller])
+ Subsystem: Samsung Electronics Co Ltd Device [144d:c660]
+ Advanced Micro Devices, Inc. [AMD/ATI] Thames [Radeon HD 7550M/7570M/7650M]
[1002:6841] (rev ff) (prog-if ff)
InstallationDate: Installed on 2014-02-22 (1 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140218)
MachineType: SAMSUNG ELECTRONICS CO., LTD. 535U4C
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-11-generic
root=UUID=9f8c7e92-a6ea-41fd-9489-a256c8b9f5d5 ro quiet splash vt.handoff=7
SourcePackage: xserver-xorg-video-ati
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/03/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P06RAF.N93.130403.LEO
dmi.board.asset.tag: No Asset Tag
dmi.board.name: NP535U4X-S01TH
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: SEC_SW_REVISION_1234567890ABCD
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrP06RAF.N93.130403.LEO:bd04/03/2013:svnSAMSUNGELECTRONICSCO.,LTD.:pn535U4C:pvrP06RAF:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP535U4X-S01TH:rvrSEC_SW_REVISION_1234567890ABCD:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:
dmi.product.name: 535U4C
dmi.product.version: P06RAF
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
version.compiz: compiz 1:0.9.11+14.04.20140218-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0~rc1-1ubuntu4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0~rc1-1ubuntu4
version.xserver-xorg-core: xserver-xorg-core 2:1.15.0-1ubuntu6
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.10-1ubuntu2
xserver.bootTime: Mon Feb 24 12:54:54 2014
xserver.configfile: default
xserver.errors: RADEON(G0): [XvMC] Failed to initialize extension.
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.15.0-1ubuntu6
xserver.video_driver: radeon
** Summary changed:
- Ubuntu 14.04 blank screen after sleep resume
+ Ubuntu 14.04 blank screen after wakeup from sleep
--
You received this bug notification because you are a member of Ubuntu-X,
which is subscribed to xserver-xorg-video-ati in Ubuntu.
https://bugs.launchpad.net/bugs/1283938
Title:
Ubuntu 14.04 blank screen after wakeup from sleep
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/1283938/+subscriptions
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