Public bug reported:
This behavior began sometime in April 2016 (while using Ubuntu 16.04
Beta 2, Unity) and has continued to the present.
Dialog boxes in LibreOffice (including the automated recovery dialog on
LO start) started displaying garbled text and garbled or missing button
icons. Interacting with them -- or often even their appearance at all --
causes a rapid crash of the whole graphical session and a free trip back
to the login screen. Syslog shows a GPU hang.
This is an Intel Core i7-4510U with Haswell-ULT Integrated Graphics
Controller (HP Envy x360 convertible laptop).
Before the upgrade from 15.10 to 16.04, I had the xorg-edgers repository
enabled and then had used the installation tool from 01.org to install
the Intel graphics stack. As part of troubleshooting this, I have
removed/purged the 01.org sources/packages/modules as best I could
(16.04 not supported) and also disabled the edgers repository. This has
not affected the bug.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
Uname: Linux 4.4.0-21-generic x86_64
.tmp.unity_support_test.0:
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Tue Apr 26 14:04:07 2016
DistUpgraded: 2016-03-26 18:47:13,658 DEBUG enabling apt cron job
DistroCodename: xenial
DistroVariant: ubuntu
DkmsStatus:
fwts-efi-runtime-dkms, 16.03.00, 4.4.0-16-generic, x86_64: installed
fwts-efi-runtime-dkms, 16.03.00, 4.4.0-18-generic, x86_64: installed
fwts-efi-runtime-dkms, 16.03.00, 4.4.0-21-generic, x86_64: installed
vboxhost, 5.0.18, 4.4.0-18-generic, x86_64: installed
vboxhost, 5.0.18, 4.4.0-21-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev
0b) (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company Haswell-ULT Integrated Graphics
Controller [103c:22d6]
InstallationDate: Installed on 2014-08-10 (625 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Hewlett-Packard HP ENVY 15 x360 PC
PlymouthDebug: Error: [Errno 13] Permission denied:
'/var/log/plymouth-debug.log'
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-21-generic.efi.signed
root=UUID=5ad8035a-f2a4-4334-84d8-e2a8a7396bf8 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: Upgraded to xenial on 2016-03-26 (30 days ago)
dmi.bios.date: 01/19/2015
dmi.bios.vendor: Insyde
dmi.bios.version: F.26
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 22D6
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 89.23
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.26:bd01/19/2015:svnHewlett-Packard:pnHPENVY15x360PC:pvr0974100022405F00000420180:rvnHewlett-Packard:rn22D6:rvr89.23:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP ENVY 15 x360 PC
dmi.product.version: 0974100022405F00000420180
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.67-1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2
version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Tue Apr 26 14:02:01 2016
xserver.configfile: default
xserver.errors:
Failed to load module "intel" (module does not exist, 0)
Failed to load module "intel" (module does not exist, 0)
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.18.3-1ubuntu2
xserver.video_driver: modeset
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug compiz-0.9 ubuntu xenial
** Attachment added: "copy of /sys/class/drm/card0/error"
https://bugs.launchpad.net/bugs/1575301/+attachment/4648182/+files/i915_hang_dump
--
You received this bug notification because you are a member of Ubuntu-X,
which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1575301
Title:
GPU Hang [i915 / drm] crashes whole session; triggered by LibreOffice
dialog boxes (regression)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1575301/+subscriptions
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