Public bug reported: I have an external monitor capable of 3440 x 1440. I am using a Thinkpad T480s. Up until about 2 weeks ago, I could set the resolution of the monitor to 3440 x 1440 just fine. Now when I try, the screen goes black and I have to revert to a lower resolution. The highest it will go now is 2560 x 1080. Lower resolutions work fine as well.
ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 5.0.0-23.24~18.04.1-generic 5.0.15 Uname: Linux 5.0.0-23-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.9-0ubuntu7.7 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Mon Aug 12 08:56:25 2019 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: acpi-call, 1.1.0, 4.18.0-25-generic, x86_64: installed acpi-call, 1.1.0, 5.0.0-23-generic, x86_64: installed ExtraDebuggingInterest: Yes, including running git bisection searches GraphicsCard: Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Lenovo UHD Graphics 620 [17aa:2258] InstallationDate: Installed on 2019-02-19 (173 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) MachineType: LENOVO 20L7S01200 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-23-generic root=UUID=471b6634-e334-44c7-b898-080ab93327e0 ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/19/2019 dmi.bios.vendor: LENOVO dmi.bios.version: N22ET53W (1.30 ) dmi.board.asset.tag: Not Available dmi.board.name: 20L7S01200 dmi.board.vendor: LENOVO dmi.board.version: SDK0J40709 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrN22ET53W(1.30):bd02/19/2019:svnLENOVO:pn20L7S01200:pvrThinkPadT480s:rvnLENOVO:rn20L7S01200:rvrSDK0J40709WIN:cvnLENOVO:ct10:cvrNone: dmi.product.family: ThinkPad T480s dmi.product.name: 20L7S01200 dmi.product.sku: LENOVO_MT_20L7_BU_Think_FM_ThinkPad T480s dmi.product.version: ThinkPad T480s dmi.sys.vendor: LENOVO version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1 version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1.1~18.04.2 version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.2-1ubuntu1.1~18.04.2 version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A ** Affects: xorg (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug bionic resolution ubuntu -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1839856 Title: Screen resolution on external monitor won't go above 2560 x 1080 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1839856/+subscriptions _______________________________________________ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp