Public bug reported:

I have an external monitor capable of 3440 x 1440. I am using a Thinkpad
T480s. Up until about 2 weeks ago, I could set the resolution of the
monitor to 3440 x 1440 just fine. Now when I try, the screen goes black
and I have to revert to a lower resolution. The highest it will go now
is 2560 x 1080. Lower resolutions work fine as well.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 5.0.0-23.24~18.04.1-generic 5.0.15
Uname: Linux 5.0.0-23-generic x86_64
.tmp.unity_support_test.0:
 
ApportVersion: 2.20.9-0ubuntu7.7
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Mon Aug 12 08:56:25 2019
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
DkmsStatus:
 acpi-call, 1.1.0, 4.18.0-25-generic, x86_64: installed
 acpi-call, 1.1.0, 5.0.0-23-generic, x86_64: installed
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
 Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 [VGA 
controller])
   Subsystem: Lenovo UHD Graphics 620 [17aa:2258]
InstallationDate: Installed on 2019-02-19 (173 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
MachineType: LENOVO 20L7S01200
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-23-generic 
root=UUID=471b6634-e334-44c7-b898-080ab93327e0 ro quiet splash vt.handoff=1
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/19/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: N22ET53W (1.30 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20L7S01200
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40709 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: 
dmi:bvnLENOVO:bvrN22ET53W(1.30):bd02/19/2019:svnLENOVO:pn20L7S01200:pvrThinkPadT480s:rvnLENOVO:rn20L7S01200:rvrSDK0J40709WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad T480s
dmi.product.name: 20L7S01200
dmi.product.sku: LENOVO_MT_20L7_BU_Think_FM_ThinkPad T480s
dmi.product.version: ThinkPad T480s
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.2-1ubuntu1.1~18.04.2
version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.2-1ubuntu1.1~18.04.2
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug bionic resolution ubuntu

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https://bugs.launchpad.net/bugs/1839856

Title:
  Screen resolution on external monitor won't go above 2560 x 1080

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