Public bug reported:
This bug appears to be a deadlock of some kind. It most often happens
when I move the mouse (external USB mouse), but it has once happened
when I left the computer logged in but idle and has sometimes happened
in video conferences.
When the problem occurs, the mouse cursor still moves and any audio
continues being audible for a while, but the UI is frozen and
unresponsive. The fan gets very loud as if the computer is doing a lot
of work. If I try the 'REISUB' method of shutting down, it usually does
not work. If I remote log in and do a shutdown, it takes several
minutes to actually shut down - as if waiting for some process to time
out.
I haven't any obvious errors for this bug, and i don't know where to
look for possible error messages. It is possible that if there is a
deadlock, there is no error message, unless shutting down causes the
process to generate an error message.
The bug happens very often, sometimes several times a week.
If you could tell me what commands to run when the problem occurs in
order to gather more information, I can remote login and run those
commands.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.8.0-55.62~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-55-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file.
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 390.143 Fri Mar 12 07:24:47
UTC 2021
GCC version:
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Mon Jun 21 15:14:30 2021
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus:
v4l2loopback, 0.12.3, 5.8.0-53-generic, x86_64: installed
v4l2loopback, 0.12.3, 5.8.0-55-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GpuHangFrequency: Several times a week
GpuHangReproducibility: Occurs more often under certain circumstances
GpuHangStarted: Since before I upgraded
GraphicsCard:
NVIDIA Corporation GK107GLM [Quadro K1100M] [10de:0ff6] (rev a1) (prog-if 00
[VGA controller])
Subsystem: Hewlett-Packard Company GK107GLM [Quadro K1100M] [103c:2256]
InstallationDate: Installed on 2021-01-11 (161 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
MachineType: Hewlett-Packard HP ZBook 17 G2
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-55-generic
root=UUID=62a0870e-1f83-43a4-a2ff-864901a24fb6 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/23/2015
dmi.bios.release: 1.12
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: M70 Ver. 01.12
dmi.board.name: 2255
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 03.10
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.ec.firmware.release: 3.16
dmi.modalias:
dmi:bvnHewlett-Packard:bvrM70Ver.01.12:bd09/23/2015:br1.12:efr3.16:svnHewlett-Packard:pnHPZBook17G2:pvrA3009DD10203:rvnHewlett-Packard:rn2255:rvrKBCVersion03.10:cvnHewlett-Packard:ct10:cvr:
dmi.product.family: 103C_5336AN G=N L=BUS B=HP S=ELI
dmi.product.name: HP ZBook 17 G2
dmi.product.sku: G6Z41AV
dmi.product.version: A3009DD10203
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.2.6-0ubuntu0.20.04.1
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal freeze possible-manual-nvidia-install
third-party-packages ubuntu
--
You received this bug notification because you are a member of Ubuntu-X,
which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1933118
Title:
Xorg freeze
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https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1933118/+subscriptions
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