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Is it out of wayleave Charl? My orders usually die a death in wayleave and I 
have to push it through myself (no assigned PM from any telco has done that for 
me)
When we used vmb about ten years ago, they were good and quick but a recent 
order with them as a tail was a failure and at the 12 months marker, i went a 
different way.

Luke Darby




On 15 Sep 2023, at 22:20, Charl Tintinger <ctintin...@gmail.com> wrote:



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Yep. Agreed.

I’ve had a number of responses stating similar experiences. I’m aware one very 
large backhaul consumer has stopped working with them completely due to in life 
failure rates and just being a pain to work with.

On Fri, 15 Sep 2023 at 22:07, Mark Tinka <mark@tinka.africa> wrote:


On 9/15/23 20:25, Charl Tintinger wrote:

> I dont know, this order was placed Feb 22 way before my time. Probably
> not but we need the circuit soonish due to growing capacity demands.

I was asking in case it's faster to just order the circuit from another
provider that actually wants to do business with you.

Mark.
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