Hello,
Hope you are doing well
Please go through the following requirement and please let me know on 
sha...@vpc-staffing.com that 
you are comfortable or not

 

Role: ITSM with Servicenow Analyst
Location: Englewood Cliffs, NJ
Duration: 5 month contract with possibility to convert
Interview: In-Person after Telephonic

Client: NBC Universal

 

Qualifications:

v  8+ yrs. experience in Design and Implementation of ITSM platforms and at 
least 5+ yrs. experience on ServiceNow Automation Platform 

v  Experience with leading the process definition, design & implementation 
of Configuration Management and its supporting processes on ServiceNow / other 
industry leading Configuration management tools. 

v  Experience designing and implementing client facing solutions involving 
enterprise software 

v  Experience implementing and integrating enterprise software applications 


v  Fundamental understanding of the key technologies relevant to the ServiceNow 
integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, 
ODBC, REST, SCP, FTPS 

v  Experience with scripting in the ServiceNow platform using JavaScript or 
Jelly including: Business Rules, Client Scripts, UI Actions, UI Pages, etc. 


v  Must have solid experience building integrations to ServiceNow 

v  Functional knowledge and experience with IT Service Management (ITSM) 
processes 
(Incident, Problem, Change, Release, SLM, Service Catalog, Configuration 
Management 
Database (CMDB), Asset, Knowledge Management) 

 

 

Responsibilities:

 

·         Lead all technical aspects of solution design including: 

v  Solution architecture, with specific emphasis on Configuration Management 
and Asset Management.

v  Lead efforts on Process , solution design & integration in support of 
implemented 
and new processes 

v  Manage multiple workflow design and configuration efforts 

v  design of required client specific reporting 

v  Lead design of required integration components 

v  Be a key member of the overall ITSM Service Design team and lead 
architecture 
efforts. 

 

 

Thanks,

Shalin

 



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