Dear Associates, Hope you are doing fine. Please go through the below requirement and let me know if you have any matching resources for the same, do send me the resume with complete details to speed up the process on ham...@sancrosoftusa.com
*Position: Network And Voice Infrastructure Support Engineer* *Location: Mountain View, CA* *Duration: 12 Months* *JOB Description* To Manage the Voice and Data infrastructure and ensure delivery of agreed service levels from both internal and external 3rd party suppliers. To manage capacity utilization by monitoring current usage and forecasting future demand and then bringing new capacity into service in a timely and cost effective manner. In conjunction with the IT Service Continuity Manager develop, maintain and periodically test service continuity plans for all network infrastructure Strong understanding of networking equipment’s including L1, L2, L3 Switches, Routers, Server administrator, Linux Administration, Datacenter knowledge. Proven working knowledge, experience and background of Network technologies and architectures Voice Network and Telephony Contact Center/SME Consultants. Candidates should have minimum 5 - 6 years good technical experience on the following . CCNA/ CCNP certification is must to have. Expertise in Contact Center Technology , Avaya( Call manager, MM Voicemail systems), Call routing / call transportaion methodology ( Routing network/ Physical transport), PBXs, Reporting and Recording Solutions software(Nice),. Demonstrate successful completion of analysis, technical design, and programming assignments. Effectively communicate with team members and stakeholders in a timely and clear fashion. Liaise with project stakeholders on an ongoing basis. Valid CCNA Voice Certification. Handle contacts (via Phone/Email/Chat) and analyze the issue and provide solution. Knowledge on Avaya Session Manager and SM, AES, CMS is plus Strong understanding of Voice Infrastructure, Platforms Like Avaya, and tools Verint Etc Knowledge and experience with Contact Center Build Outs. Understanding RFP RFI and translate it into Technology requirements. *Thanks & Regards,* Mohammed Hameed *SancroSoft USA INC* 4944 Sunrise Blvd, Suite B-4 || Fair Oaks, CA 95628 Phone : 916-671-5546 || Fax: 916-200-0305 eMail : *ham...@sancrosoftusa.com* <shi...@sancrosoftusa.com> || *www.sancrosoftusa.com* <http://www.sancrosoftusa.com/> *We place professionals in contract, contract-to-hire and full-time employment positions across all IT and Engineering disciplines, nationwide* -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to us_itgroups+unsubscr...@googlegroups.com. To post to this group, send email to us_itgroups@googlegroups.com. Visit this group at http://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/groups/opt_out.
