*Please share profile on mandeep.pho...@thegea.com <mandeep.pho...@thegea.com>*
*Hi,* *Warm greetings from Global Economic Advantage!! * *We have the following opening with us. Reply me back with your consultant updated resume.* *Position : Cisco Engineer / Admin (CTI, UCCE)* *Location: - Irvine, CA Duration : 6+ months * *Interview : Immediate * *Job Description:* - 8-10+ Years of experience - Experience in Cisco OS (CTI) (Architecture, configuration etc) - Experience in Cisco UCCE (Unified Contact Center Enterprise) configuration - Experience in CTI toolkit (Agent / Supervisor desktop) - Experience in Toll free number configuration (DDIS, DID, DS3) - Should have experience in architecting call flow (call type, route points, skill groups), IVR prompts and voice scripts. - Knowledge Experience in ANI (Automatic Number Identification) with SAP CRM integration is a plus - Knowledge/experience in Network manager , Bucher + Suter Connector (for SAP CRM-CTI integration) is a plus - Knowledge/Experience in intelligent call routing tool/application is a plus. - Excellent coordination skill - Excellent communication skill - Must have ability to coordinate with multiple teams Project management skill * Thanks & Regards * *Mandeep Phogat* Global Economic Advantage Inc. (An ISO 9001-2008 Certified Company) 4320, Winfield Road, Cornerstone@Cantera Suite 200, Warrenville, IL 60555 UNITED STATES *Tel : 630-281-2396 Ext. 993* *Email:* *mandeep.pho...@thegea.com <mandeep.pho...@thega.com>* -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to us_itgroups+unsubscr...@googlegroups.com. To post to this group, send email to us_itgroups@googlegroups.com. Visit this group at http://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/d/optout.