Hi


Hope you are doing well. We have a very good opportunity with our client.
If this position suits you, Kindly revert me with updated resume and best
time to speak.

Position: *ServiceNow Architect*

Location: Nashville, TN

Duration: Contract.







JD:-



*§10+ years of Total IT experience including 5+ years of hands on
experience in different modules of ServiceNow Architecture.*

§  *Good knowledge and understanding of ITIL process.*

§  Consultation, Implementation, design and development.

§  Experience on implementing end-to-end Service Catalog, Incident
Management, Knowledge Management, Configuration & Asset Management, Change
Management and Release Management with extensive knowledge on Content
Management System.

§  Post roll out production support. Experience of handling Bug Fixes and
Enhancement requests

§  *Experience working with Business Rules, Client Scripts, UI Policies, UI
Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists etc...*

§  Knowledge of working with different kind of scripts in ServiceNow and
their order of execution.

§  Experience working with email notifications, inbound actions, reports,
gauges, and home pages.

§  Experience on creation of catalog items, wizards, record producers,
interceptors, user guide.

§  Working on creation and customization of complex workflows and custom
workflow activities.

§  Worked with transform maps, data sources and different transform scripts
for data loads and management.

§  Working with schedule jobs, events and triggers to manage business needs
and handle background work.

*§*  *Working with complex UI customization, BMC map customization and UI
macros*

§  Experience with implementing configurable SLA management and License
management.

§  Developing Functional and Technical Specifications and provide User
Training.

§  Configurable SLA implementation in Incident and service catalog
management based on user defined parameters

§  Good verbal and written Communication, Strong experience interacting
with clients, end-users, requirement gathering, understanding requirements,
analyzing solutions.

Ability to work in tight schedules, mentor and team player with strong
aptitude towards interpersonal communication with ability to work in team
and independently.





*Best Regard*

*Bhupender Singh*

*SR IT Technical Recruiter || E-Solutions Technologies, Inc*

*Email: **bhupende...@e-solutionsinc.com* <bhupende...@e-solutionsinc.com>

*Contact No:-** 408-385-2349*

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