Hi

Hope you are doing great!!



USG direct client is looking for *Oracle ERP/Business Process Support
Analyst* at *Cookeville, TN*

Please share your updated resume to Yatin at yati...@usgrpinc.com OR feel
free to contact me at 614 588 8481 <614%20588%208481>



*Note:- Need US Citizen/Green Card*

*Rate:- $85 on C2C/1099*



*Job Description*



*Actual Title: Oracle ERP/Business Process Support Analyst*- Interview
mode: Phone (Answer within 24 hours) Location & Duration: Cookeville, TN
End of October through Beginning of February, then in Columbus, IN till mid
next year.



*See managers expectations of this role:*

The support team is expected to be part of the deployment team responsible
for;

Business resources for central user support on business processes
Responsibilities include helping create training material.

Troubleshooting, triage, routing of issues. Disposition of issues to one of
support teams, Oracle technology, Process support, CBS infrastructure, and
BU super users.

Team will be engaged in understanding the business processes and advising
super users on how to use Oracle to trouble shoot issues with these
processes

The team will be heavily engaged in infant care, including monitoring of
key metrics and indicators to ensure that problems are diagnosed early

In depth knowledge of the Oracle business process in each area is a key
requirement. It’s important that the support team understand what Oracle is
doing, and why it is doing it so that they can advise super-users when they
have issues



*Supplier Sourcing*

*- R12 hands on experience with ERP- Supplier Sourcing- under the
Procurement Module GBPA (Global Blanket Purchasing Agreement) and
iSupplier(required) in a manufacturing environment. (resumes must include
statements that speak to the candidates use of these processes. *

*- ISupplier hands on experience in a direct materials environment.*





Role detail:

• A business resource responsible for specialized support to Cummins global
design of the Oracle ERP Solution

• Partners with Corporate Supply Chain Global Process owner to maintain
alignment to the strategic intent of the Supply Chain processes.

• Will assist in the development of testing/training material and all
documentation related to the processes that are in the ERP Process
Landscape and are maintained within the ERP Process Library

• Level 3 trouble shooting from Production and assisting super users with
problem resolution, process understanding and end user transactional issues.

Provide analysis and recommendations on the types of problems that are
encountered to feed back in to design and education

Key skills:

• Empathy and problem solving skills, ability to read and interpret process
documentation and recommend improvements to the documentation and training
materials.

• Experience of a structured call handling and escalation process and
system. Ability to explain the solution to a problem.

• Experience of both Oracle flow manufacturing and batch manufacturing.
Should have good understanding of routings, quality, and disposition of
manufacturing inventory. Experience in a lean manufacturing environment is
important with a good understanding of Kanban's, Manufacturing Execution
Systems, Plan for Every Part etc.

• Automotive experience would be preferred

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