Re: Analyzing Crashes on iOS Apps

2017-12-20 Thread Sannyasin Brahmanathaswami via use-livecode
Well, what we see in iTunes connect "90 crashes" is not reflected in xCode for the same app which only shows what appears to be, 6 reports. The only option offered is for me to symbolicate these and then I was able to get these six report out as text files, zipped and sent to you view support

Re: Analyzing Crashes on iOS Apps

2017-12-20 Thread Sannyasin Brahmanathaswami via use-livecode
FWIW I learned why iTunes connect show 90 crashes, but xcode only give me 6: That's because they only offer the crash files from the past two weeks. I guess this makes sense in a way… crashes from previous builds may not be that relevant. On 12/19/17, 11:22 PM, "use-livecode on behalf of

Re: Analyzing Crashes on iOS Apps

2017-12-20 Thread Mark Waddingham via use-livecode
On 2017-12-19 21:19, Sannyasin Brahmanathaswami via use-livecode wrote: One app report 90 crashes in iTunes connect among users who have opted in. a) sending to LC HQ If you can extract the text file versions of the logs (like you get from CrashReporter on Desktop), zip them up and attach

Re: Analyzing Crashes on iOS Apps

2017-12-19 Thread Sannyasin Brahmanathaswami via use-livecode
For several early builds I was including iPad in SA settings but iPad users couldn't open because I did not include a splash screen to exact rect/spec. (SA builder did not object either…) I note the devices in some the of the crash report show "iPad 4th Generation Model" I wonder if the

Re: Analyzing Crashes on iOS Apps

2017-12-19 Thread Mike Kerner via use-livecode
I think you can also get crash reports if someone quits the app under certain conditions. On Tue, Dec 19, 2017 at 3:19 PM, Sannyasin Brahmanathaswami via use-livecode wrote: > One app report 90 crashes in iTunes connect among users who have opted in. > > How can

Analyzing Crashes on iOS Apps

2017-12-19 Thread Sannyasin Brahmanathaswami via use-livecode
One app report 90 crashes in iTunes connect among users who have opted in. How can we analyze these to make improvements? in xCode we can set our account preferences then go Window -- Organizer -- Crashes and xCode will fetch data for the app you have up … if click on the iOS app for your