Re: ORDER_COMPLETE Status shouldn't it be set when shipped ?

2012-12-07 Thread Jacques Le Roux
How would you know when it's delivered? You know when you send (when packed makes sense), less easily when the user get it... Jacques From: "Deepak Agarwal" > Currently if all the order items are completed (packing makes the item > status as completed) then order status is set as completed and

Re: ORDER_COMPLETE Status shouldn't it be set when shipped ?

2012-12-07 Thread Deepak Agarwal
Order complete sends out an email to customer that his order is completed which I think is confusing for customer because from his perspective order is only completed when he has received it. May be it is my customized requirement and I might need to make use of ORDER_PROCESSED as order completion

Re: ORDER_COMPLETE Status shouldn't it be set when shipped ?

2012-12-08 Thread Jacques Le Roux
From: "Deepak Agarwal" > Order complete sends out an email to customer that his order is completed > which I think is confusing for customer because from his perspective order > is only completed when he has received it. > > May be it is my customized requirement and I might need to make use of >

Re: ORDER_COMPLETE Status shouldn't it be set when shipped ?

2012-12-08 Thread Hans Bakker
hi Deepak, this is surely part of customization. What you could do is add a new status something like 'received' or 'confirmed' which can be set manually by the customer or otherwise. Regards, Hans CEO AntWebsystems.com Quality services for competitive rates. On 12/07/2012 08:01 PM, Deepak

Re: ORDER_COMPLETE Status shouldn't it be set when shipped ?

2012-12-10 Thread Deepak Agarwal
Thanks a lot :) On Sat, Dec 8, 2012 at 2:13 PM, Hans Bakker wrote: > hi Deepak, > > this is surely part of customization. What you could do is add a new > status something like 'received' or 'confirmed' which can be set manually > by the customer or otherwise. > > Regards, > Hans > CEO AntWebsyst