No session recording - OM 6.10

Hello, How is session recording done? I have clicked the button in the top-right corner, and Actions > Share/Record Screen, but nothing seems to happen. There are no recordings in the list. Thanks.

Error 602 when trying to connect conference room

When trying to connect to a conference room I am getting SIP/2.0 603 Declined I don't know why asterisk is declining the request to enter the conference room. I am including the portion of the dial plan that is being executed along with a sip debug information. As stated before I don't see the