Re: Volume/mute/brightness keys stopped working

2019-08-17 Thread Ian Pilcher
On 8/13/19 8:51 AM, Ted Roche wrote: See if the Volume/Mute/Brightness works if you hold the "Fn" key simultaneously. There's an "Fn Lock" setting in the BIOS and/or software-accessible that gets toggled inadvertently. Just this week, I had customers complaining their Wifi keeps getting turned

Re: Volume/mute/brightness keys stopped working

2019-08-13 Thread Samuel Sieb
On 8/13/19 1:23 AM, Ian Pilcher wrote: I have a Dell Precision 5520 laptop (basically an XPS 15).  The volume, mute, and brightness "function" keys have always just worked on this laptop with no additional configuration required ... until now. Something has changed in the last week or two, and t

Re: Volume/mute/brightness keys stopped working

2019-08-13 Thread Ted Roche
See if the Volume/Mute/Brightness works if you hold the "Fn" key simultaneously. There's an "Fn Lock" setting in the BIOS and/or software-accessible that gets toggled inadvertently. Just this week, I had customers complaining their Wifi keeps getting turned off, and their F8 is no longer working li

Re: Volume/mute/brightness keys stopped working

2019-08-13 Thread Jakub Jelen
On Tue, 2019-08-13 at 03:23 -0500, Ian Pilcher wrote: > I have a Dell Precision 5520 laptop (basically an XPS 15). The > volume, > mute, and brightness "function" keys have always just worked on this > laptop with no additional configuration required ... until now. > > Something has changed in th

Volume/mute/brightness keys stopped working

2019-08-13 Thread Ian Pilcher
I have a Dell Precision 5520 laptop (basically an XPS 15). The volume, mute, and brightness "function" keys have always just worked on this laptop with no additional configuration required ... until now. Something has changed in the last week or two, and the keys no longer have any effect (excep