The error you are receiving is occurring on the the CPE. What is in the
syslog on the CPE?
On Wed, Sep 21, 2016 at 3:22 AM, Rupam Kumari
wrote:
> Hi Team,
>
> I have tried download API to process the task(firmware update) and also
> seen dump log file from debug directory . In dump file, I a
Hi Team,
I have tried download API to process the task(firmware update) and also
seen dump log file from debug directory . In dump file, I am getting 9002
Internal error.
*API :-*
*curl -i
'http://localhost:7557/devices/0CD2B5-Wireless%2520Router%2520WR3005N3-0CD2B55AB6BA/tasks?timeout25=
as the
file was not the type the CPE was expecting.
Thanks
Yak
-Original Message-
From: Users [mailto:users-boun...@lists.genieacs.com] On Behalf Of Oliver
Kraitschy
Sent: 31 August 2016 07:03
To: Community support for GenieACS users
Subject: Re: Query Regarding Firmware Upgrade
Hi
Hi,
did you enable debug output in config.json? Like that:
...
"DEBUG" : true,
...
Then debug output should appear in the debug directory.
Greetings,
Oliver
On Wed, Aug 31, 2016 at 11:17:43AM +0530, Rupam Kumari wrote:
> Hi Team,
>
> I have tried both API and GUI to process
Hi Team,
I have tried both API and GUI to process the task(firmware update).
1) Using API :
When perform the task using API it gives error and there is no logs
generated for this. below I have mentioned the response
*HTTP/1.1 500 Internal Server Error*
*Connection: close*
*Date: Sat, 27 Aug
What errors are logged/on the console?
-dan
On Mon, Aug 29, 2016 at 10:22 PM, Rupam Kumari
wrote:
> Hi Team,
>
> Is there any update for regarding the last query.
>
> Thanks & Regards,
> Rupam kumari
>
>
>
>
> On Sat, Aug 27, 2016 at 4:13 PM, Rupam Kumari
> wrote:
>
>> Hi ,
>>
>> I have used d
Hi Team,
Is there any update for regarding the last query.
Thanks & Regards,
Rupam kumari
On Sat, Aug 27, 2016 at 4:13 PM, Rupam Kumari
wrote:
> Hi ,
>
> I have used download API but not able to push firmware update task
> .There are different parameter for download API, I have mention th
Hi ,
I have used download API but not able to push firmware update task .There
are different parameter for download API, I have mention the parameters
with the values that I am using-
1. *name* :- download
2. *file* :- 57c1444a31078f032b88d73c * (this id generated after
firmware uplo
Hi,
use the download task which is described in the api reference.
Greetings,
Oliver
On Wed, Aug 24, 2016 at 05:49:03PM +0530, Rupam Kumari wrote:
> Hi Team,
>
> Thank you for reply.
> As you mention we are able to upload firmware file using Web UI as well as
> API.
> But after that we are not
Hi Team,
Thank you for reply.
As you mention we are able to upload firmware file using Web UI as well as
API. But after that we are not able to push firmware update task over the
API as you mention.Could you please let us know which API you are using to
perform update firmware task.
We are also us
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