Hi James,
The dialog module does not "see" the BYE, so the dialog is counted as
still ongoing so no CDR is generated.
Now, about the BYE - by default dialog module exclusively uses a cookie
(the "did" param in the RR/Route header) to do the matching.
As you can see in the trace, because you
I have a new provider that I am evaluating and the built-in CDR
functionality of the acc module is not working for them. I have tested
with a second provider and it works fine. I can only assume that
something somewhere in the SIP dialog is causing it to loose track of
it. Here is the SIP dialog: