[users] why can't I get openoffice to run?

Hi... I have tried more than once to get openoffice on my computer. First of all, when I click on the download, the window instantly pops up that downloading is complete. Is this normal? The OOo icon is on my desktop, making me think all is well. Then, when I open it up, there is a messag

[users] Dell gave me your site...I'm confused!

THe computer I'm working with was recently "cleaned up" at a local shop...their clean-up included wiping off all programs. Wow! So, I contacted Dell to have Microsoft programs resent on discs to reload. I discovered that the warranty was up on this computer last year. Since we are a fledgeling c