If you have exited the QuickStarter, and Task Manager shows no soffice.bin process running, I don't know anything else to check. Maybe there is a network connection? Hopefully somebody else on the list will have a suggestion.
On 2/14/2011 8:01 PM, Edrick Chan wrote: > Dear Barbara Duprey, > > Thank you for your help. > > I use the win7 and make sure the QuickStarter without the soffice icon. > However, the message of > the Openoffice is still using currently or other user. And also, I checked > the service belong to > the win7, their without the soffice running. What can I do? I had tried to > logon to the safe-mode > and doing the uninstallation process, it still cannot work properly. > > Best regards, > Edrick Chan > > ---------------------------------------------------------------------------------------------------- > *寄件人﹕* Barbara Duprey <b...@onr.com> > *收件人﹕* users@openoffice.org; chanedr...@yahoo.com > *傳送日期﹕* 2011/2/15 (二) 6:37:25 AM > *主題：* Re: [users] Uninstallation Problem in Win7 with OpenOffice 3.2.0 > > On 2/13/2011 10:53 PM, Edrick Chan wrote: > > Dear Sir / Madam, > > > > Recently, I would like to upgrade the Chinese (Traditional) Openoffice form > > 3.2.0 to 3.2.1. However, it cannot success to upgrade it and prompt the > > Openoffice 3.2.0 is still using. BUT I check it again and again. It still > > cannot allow me to take the uninstallation process under the Win7. Although > > logon in safe-mode. it cannot do it. Please help to solve this problem. > > > > Many thank! > > > > Best regards, > > Edrick Chan > > [Edrick (chanedr...@yahoo.com <mailto:chanedr...@yahoo.com>) is not > subscribed and probably will > not see responses unless directly copied.] > > There are two things to check for. If you have the QuickStarter (in the > system tray at the bottom > right of your screen), right click on that and exit it. Also, there may be an > old soffice.bin > process running that you need to end (on Windows, use the Task Manager). Then > you can retry the > uninstall/install, running as administrator. > > Please reply only to the list, so other volunteers here can help if this > doesn't solve your problem. >
