My colleague has updated our instance of SOGo and now it isn't working
at all.
When opening the web SOGo web page I get this displayed
object not found: SOGo => index
which seems to correspond with this error in the log -
May 07 10:57:15 sogod [17389]: [ERROR]
<0x0xb785f104[NSConstantString]> json parser: Valid fragment, but not
JSON, attempting once more after unescaping...
May 07 10:57:15 sogod [17389]: [ERROR]
<0x0xb785f104[NSConstantString]> total failure. Original string is: null
since turning up logging I also get this -
May 07 10:57:15 sogod [17389]: |SOGo| traverse miss: name=index,
acquire: i=1,count=2
May 07 10:57:15 sogod [17389]: |SOGo| miss is last object.
May 07 10:57:15 sogod [17389]: |SOGo| got no error for miss.
May 07 10:57:15 sogod [17389]: |SOGo| Note: next object is nil, but
currentObject is not callable: <SOGo[0x0xb8e02450]: name=SOGo>
May 07 10:57:15 sogod [17389]: |SOGo| request took 0.069256 seconds to
execute
Also our users have the SOGo plugins added into their Thunderbird client
and these errors appear intermittently -
May 07 11:02:30 sogod [17389]: [ERROR] [we-rm] did not find
MainUIProduct class!
May 07 11:02:30 sogod [17389]: [ERROR] [we-rm] did not find locale for
language: English
May 07 11:02:30 sogod [17389]: [ERROR] [we-rm] did not find
MainUIProduct class!
May 07 11:02:30 sogod [17389]: [ERROR] [we-rm] did not find locale for
language: German
May 07 11:02:30 sogod [17389]: [ERROR] [we-rm] did not find
MainUIProduct class!
May 07 11:02:30 sogod [17389]: [ERROR] [we-rm] did not find locale for
language: Danish
May 07 11:02:30 sogod [17389]: [ERROR] [we-rm] did not find
MainUIProduct class!
May 07 11:02:30 sogod [17389]: [ERROR] [we-rm] did not find locale for
language: Dutch
May 07 11:02:30 sogod [17389]: [ERROR] [we-rm] did not find
MainUIProduct class!
May 07 11:02:30 sogod [17389]: [ERROR] [we-rm] did not find locale for
language: French
May 07 11:02:30 sogod [17389]: [ERROR] [we-rm] did not find
MainUIProduct class!
May 07 11:02:30 sogod [17389]: [ERROR] [we-rm] did not find locale for
language: Spanish
May 07 11:02:30 sogod [17389]: [ERROR] [we-rm] did not find
MainUIProduct class!
May 07 11:02:30 sogod [17389]: [ERROR] [we-rm] did not find locale for
language: Italian
May 07 11:02:30 sogod [17389]: [ERROR] [we-rm] did not find
MainUIProduct class!
May 07 11:02:30 sogod [17389]: [ERROR] [we-rm] did not find locale for
language: Portuguese
May 07 11:02:30 sogod [17389]: [ERROR] [we-rm] did not find
MainUIProduct class!
May 07 11:02:30 sogod [17389]: [ERROR] [we-rm] did not find locale for
language: ptBR
May 07 11:02:30 sogod [17389]: [ERROR] [we-rm] did not find
MainUIProduct class!
May 07 11:02:30 sogod [17389]: [ERROR] [we-rm] did not find locale for
language: English
May 07 11:02:30 sogod [17389]: |SOGo| traverse miss: name=username:
i=0,count=3
May 07 11:02:30 sogod [17389]: |SOGo| handle miss error:
<SoAccessDeniedException: 0xb8fc1888> NAME:SoAccessDeniedException
REASON:tried to access private object (0x0xb91348d8,
SoClass=SOGoUserFolder)
May 07 11:02:30 sogod [17389]: |SOGo| request took 0.008098 seconds to
execute
If anyone can point me in the right direction to get this fixed I'll be
grateful.
Regards,
John Cobley
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